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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition
    08 Jul Operational Delivery

    Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition

    Cabinet Office perm sec says the firm has so far missed seven of eight milestones in its transition to taking over the Civil Service Pension Scheme administration
    by Tevye Markson
    NHS 10-year plan sets out blueprint for redesigned centre
    03 Jul Operational Delivery
    NHS 10-year plan sets out blueprint for redesigned centre
    The real test of the industrial strategy? Whole-of-government delivery
    02 Jul Operational Delivery
    The real test of the industrial strategy? Whole-of-government delivery
    SR25: MoJ gets funding injection for new prison places and probation services
    12 Jun Operational Delivery
    SR25: MoJ gets funding injection for new prison places and probation services
    Watchdog highlights risks in HMRC’s digital transformation plans
    21 Jul 2016 Operational Delivery
    Watchdog highlights risks in HMRC’s digital transformation plans

    National Audit Office says HMRC must not make taxpayers "underwrite the risk of failure through service breakdowns" – as tax expert tells CSW the timetable for Making Tax Digital may need to be reset


    DWP's Neil Couling defends Universal Credit progress as elements of welfare shake-up pushed back
    21 Jul 2016 Operational Delivery
    DWP's Neil Couling defends Universal Credit progress as elements of welfare shake-up pushed back

    Department for Work and Pensions' director general tells MPs that policy changes are behind new timescales


    Brexit: ban on civil service planning was 'gross negligence', say MPs
    20 Jul 2016 Operational Delivery
    Brexit: ban on civil service planning was "gross negligence", say MPs

    Foreign Affairs Committee lays into decision not to let departments plan for a vote to leave the European Union – and warns that the new Brexit department must not deprive the Foreign Office of resources


    Home Office brings in security expert Patsy Wilkinson to replace Olly Robbins
    20 Jul 2016 Operational Delivery
    Home Office brings in security expert Patsy Wilkinson to replace Olly Robbins

     Former head of the Centre for the Protection of National Infrastructure, which reports to MI5, is drafted in to replace Home Office void left by departure of Olly Robbins


    Departments – not Cabinet Office – know best on agency oversight, says civil service chief John Manzoni
    19 Jul 2016 Operational Delivery
    Departments – not Cabinet Office – know best on agency oversight, says civil service chief John Manzoni

    John Manzoni tells MPs that departments and their agencies should be seen as a "total delivery system", with departments best placed to decide the level of oversight needed​


    Could Theresa May's appointment prompt a rethink of how Whitehall does national security?
    19 Jul 2016 Operational Delivery
    Could Theresa May's appointment prompt a rethink of how Whitehall does national security?

    Theresa May arrives at Number 10 with years of experience on the government's key decision-making body on security. Dr Joe Devanny of the International Centre for Security Analysis takes a look at what the new government will mean for the way departments support prime ministers on national security issues


    The Civil Service Workforce plan: everything you need to know
    18 Jul 2016 Operational Delivery
    The Civil Service Workforce plan: everything you need to know

    Amid all the drama of last week’s arrival of a new government, it was easy to miss the launch of the Civil Service Workforce Plan. But, as Suzannah Brecknell explains, it’s a document that could have major implications for the future of the organisation as it grapples with the big challenges ahead


    Theresa May's higher education shake-up makes BIS Sheffield closure look 'perverse' – former BIS adviser
    15 Jul 2016 Operational Delivery
    Theresa May's higher education shake-up makes BIS Sheffield closure look "perverse" – former BIS adviser

    Former special adviser to universities minister David Willetts says moving higher education policy to the Department for Education creates an "extra layer of uncertainty" at a time when institutional memory is needed


    Former Brexit minister Oliver Letwin: UK has no trade negotiators
    15 Jul 2016 Operational Delivery
    Former Brexit minister Oliver Letwin: UK has no trade negotiators

    Ex-Cabinet Office minister defends lack of contingency planning – but acknowledges dearth of trade deal expertise


    Ben Gummer replaces Matt Hancock as minister for the Cabinet Office
    14 Jul 2016 Operational Delivery
    Ben Gummer replaces Matt Hancock as minister for the Cabinet Office

    Hancock replaced by ex-junior health minister Ben Gummer in key job determining civil service policy


    Theresa May's shake-up doesn't mean Foreign Office being sidelined, says former perm sec Sir Simon Fraser
    14 Jul 2016 Operational Delivery
    Theresa May's shake-up doesn't mean Foreign Office being sidelined, says former perm sec Sir Simon Fraser

    Former FCO chief insists old department will be "absolutely at the heart of" new prime minister's task of quitting the European Union


    Matt Hancock: No more 'gifted amateurs' – civil servants must specialise
    12 Jul 2016 Operational Delivery
    Matt Hancock: No more "gifted amateurs" – civil servants must specialise

    Exclusive: Civil service workforce plan launches with promise to increase specialisation, improve training – and review the civil service "reward offer"


    Theresa May's Brexit department plan has 'serious operational drawbacks', warn experts
    12 Jul 2016 Operational Delivery
    Theresa May's Brexit department plan has "serious operational drawbacks", warn experts

    Institute for Government warns of "time, cost and distraction that would inevitably come from creating an entirely new organisation"


    Lack of post-Brexit defence planning put politics over security, says committee
    11 Jul 2016 Operational Delivery
    Lack of post-Brexit defence planning put politics over security, says committee

    Joint Committee on the National Security Strategy says lack of Brexit planning "indicated the prioritisation of political interests above national security,"


    Department for Work and Pensions failing to make a “sustained reduction” in benefits fraud and error — spending watchdog
    08 Jul 2016 Operational Delivery
    Department for Work and Pensions failing to make a “sustained reduction” in benefits fraud and error — spending watchdog

    National Audit Office issues another qualification of department’s accounts and says fraud and error levels remain “unacceptably high”


    Home Office warned over accountability gaps in Yarl's Wood private contracts
    07 Jul 2016 Operational Delivery
    Home Office warned over accountability gaps in Yarl's Wood private contracts

    Watchdog suggests Home Office and NHS England tighten joint-working arrangements in future outsourcing deals


    Lack of Whitehall Brexit planning 'not an oversight', says foreign secretary Philip Hammond
    07 Jul 2016 Operational Delivery
    Lack of Whitehall Brexit planning "not an oversight", says foreign secretary Philip Hammond

    Foreign secretary tells MPs that government wanted to avoid making "an unwarranted intervention in the course of the campaign" over Britain's place in the European Union


    Oliver Letwin: Brexit unit will require “very considerable flexibility” on civil service pay and terms
    06 Jul 2016 Operational Delivery
    Oliver Letwin: Brexit unit will require “very considerable flexibility” on civil service pay and terms

    Oliver Letwin tells Foreign Affairs committee that the Brexit unit has no budgetary constraints so far, though it currently only exists in “virtual” form


    DWP staff urged to save with credit unions as new payroll scheme launches
    06 Jul 2016 Operational Delivery
    DWP staff urged to save with credit unions as new payroll scheme launches

    Department for Work and Pensions' (DWP) 85,000 staff will be encouraged to save with member-owned financial institutions


    John Manzoni on shared services; Land Registry privatisation paused; and the case against civil service diversity quotas – three non-Brexit stories you may have missed
    04 Jul 2016 Operational Delivery
    John Manzoni on shared services; Land Registry privatisation paused; and the case against civil service diversity quotas – three non-Brexit stories you may have missed

    While all the focus in recent days may have been on the consequences of Britain's historic decision to quit the European Union, that doesn't mean life in Whitehall ground to a halt. Here are three key, non-Brexit stories you may have missed since the referendum result


    Civil service Brexit unit: departments must be ready to give up staff to new EU team, says DCLG chief Melanie Dawes
    30 Jun 2016 Operational Delivery
    Civil service Brexit unit: departments must be ready to give up staff to new EU team, says DCLG chief Melanie Dawes

    Communities and Local Government permanent secretary tells CSW departments must not “hunker down” as new team seeks brightest and best civil servants to lead work on UK’s exit from the European Union


    Departments urged to consider social impact of drive to cut red tape
    29 Jun 2016 Operational Delivery
    Departments urged to consider social impact of drive to cut red tape

    National Audit Office review of government’s bid to cut regulation cost highlights need for better understanding of social impact, and more evaluation of regulatory decisions once implemented


    National Probation Service chief to head up the Youth Justice Board
    27 Jun 2016 Operational Delivery
    National Probation Service chief to head up the Youth Justice Board

    National Probation Service director Colin Allars named as successor to Lin Hinnigan at troubled young offenders' organisation


    PCS union vows to fight BIS Sheffield closure decision all summer
    20 Jun 2016 Operational Delivery
    PCS union vows to fight BIS Sheffield closure decision all summer

    Public and Commercial Services union says it will "continue the pressure on BIS" over decision to axe Sheffield office, as staff kick off latest round of industrial action


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