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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Unions slam Reform UK plans to oust perm secs and cut 68,500 jobs
    15 Dec 2025 Operational Delivery

    Unions slam Reform UK plans to oust perm secs and cut 68,500 jobs

    Party announces more details of civil service reform policies including weakening pensions in favour of higher bonuses, increasing office working and big cuts to policy profession
    by Tevye Markson
    Survey finds 98% of Ofsted inspectors are overworked
    22 Jan Operational Delivery
    Survey finds 98% of Ofsted inspectors are overworked
    DWP: PCS strike ballot over 'poverty pay' delayed
    07 Jan Operational Delivery
    DWP: PCS strike ballot over 'poverty pay' delayed
    DVSA appoints new chief exec amid driving test backlog crisis
    22 Dec 2025 Operational Delivery
    DVSA appoints new chief exec amid driving test backlog crisis
    HMRC’s Mark Dearnley to leave amid “day of the digital long knives”
    02 Aug 2016 Operational Delivery
    HMRC’s Mark Dearnley to leave amid “day of the digital long knives”

    Announcement comes just days after the Public Accounts Committee urged consistent leadership on winding down of HMRC's major Aspire contract


    The Government Digital Service shake-up is a victory for senior officials at the expense of citizens
    02 Aug 2016 Operational Delivery
    The Government Digital Service shake-up is a victory for senior officials at the expense of citizens

    The big leadership changes in government digital seem like a triumph for those who believe a government organised along Victorian lines is still fit for fixing today’s problems, argues former senior civil servant Andrew Greenway


    DWP digital chief replaces head of the Government Digital Service as Labour warns of Whitehall “coup”
    01 Aug 2016 Operational Delivery
    DWP digital chief replaces head of the Government Digital Service as Labour warns of Whitehall “coup”

    Departure of Stephen Foreshew-Cain comes amid speculation over the future of the central GDS team


    Land Registry privatisation: Tory committee chair Bernard Jenkin warns against sale for a 'quick profit'
    28 Jul 2016 Operational Delivery
    Land Registry privatisation: Tory committee chair Bernard Jenkin warns against sale for a "quick profit"

    The Land Registry "must remain an essential arm of the state", says Conservative committee chair Bernard Jenkin, amid doubts over whether the government's privatisation plans will go ahead


    Drones, leadership churn – and John Major-era submarines: 8 things we learned about the government's Major Projects Portfolio
    27 Jul 2016 Operational Delivery
    Drones, leadership churn – and John Major-era submarines: 8 things we learned about the government's Major Projects Portfolio

    Earlier this month, the Infrastructure and Projects Authority published its annual report shedding light on the government’s largest and most complex projects. Alongside details on budget and timelines, each project is given a red, amber or green rating to indicate how likely it is to deliver expected benefits. Suzannah Brecknell takes a look at some of the key findings


    HMRC's Ruth Owen: job cuts won't lead to fresh customer service 'collapse'
    27 Jul 2016 Operational Delivery
    HMRC's Ruth Owen: job cuts won't lead to fresh customer service "collapse"

    HMRC's customer service director general says she is "confident that what the Public Accounts Committee are suggesting won't happen"


    Public service failures need system-wide response – Institute for Government
    26 Jul 2016 Operational Delivery
    Public service failures need system-wide response – Institute for Government

    Think tank calls for stronger sector-wide systems to support and learn from failing organisations


    Ignore the frontline at your peril, former perm sec Sir Peter Housden warns public sector reformers
    26 Jul 2016 Operational Delivery
    Ignore the frontline at your peril, former perm sec Sir Peter Housden warns public sector reformers

    Former Scottish government and DCLG perm sec says public sector workforce has a "subsidiary and problematic status" in variants of the New Public Management model in vogue with politicians since Margaret Thatcher


    Quarter of top Whitehall jobs go to private sector candidates – Civil Service Commission
    25 Jul 2016 Operational Delivery
    Quarter of top Whitehall jobs go to private sector candidates – Civil Service Commission

    26% of competitions overseen by Whitehall's jobs watchdog saw private sector candidates appointed in 2015-16, new data show


    Office for Civil Society chief upbeat on move from Cabinet Office to Culture department
    25 Jul 2016 Operational Delivery
    Office for Civil Society chief upbeat on move from Cabinet Office to Culture department

    Director Mark Fisher flags OCS’s connections with new home and says latest government restructuring is “vital”


    Fresh embarrassment for Cameron as Cabinet Office 'blocks' farewell honours list
    22 Jul 2016 Operational Delivery
    Fresh embarrassment for Cameron as Cabinet Office "blocks" farewell honours list

    Reports claim Whitehall has ethical concerns about former prime minister's "brazen" request for peerages and other honours for former aides


    Overstretched civil service being set up to fail on Brexit, says NAO boss Amyas Morse
    21 Jul 2016 Operational Delivery
    Overstretched civil service being set up to fail on Brexit, says NAO boss Amyas Morse

    Major speech by the head of the public spending watchdog warns ministers to stop asking the civil service to run on "perpetual overload"


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