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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    If delivery is the government's focus, stability is one of the best ways to deliver it
    09 Sep Operational Delivery

    If delivery is the government's focus, stability is one of the best ways to deliver it

    What began as a week focused on delivery ended with a major cabinet reshuffle. But ministers need time to get up to speed and for every new appointment, there is a price to pay on delivery
    by Dave Penman
    Departing Land Registry chief Simon Hayes talks lockdown, hybrid working and fighting the perfect storm of staff shortages and record demand
    03 Sep Operational Delivery
    Departing Land Registry chief Simon Hayes talks lockdown, hybrid working and fighting the perfect storm of staff shortages and record demand
    New chief exec named for Companies House
    25 Jul Operational Delivery
    New chief exec named for Companies House
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    21 Jul Operational Delivery
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    Fresh embarrassment for Cameron as Cabinet Office 'blocks' farewell honours list
    22 Jul 2016 Operational Delivery
    Fresh embarrassment for Cameron as Cabinet Office "blocks" farewell honours list

    Reports claim Whitehall has ethical concerns about former prime minister's "brazen" request for peerages and other honours for former aides


    Overstretched civil service being set up to fail on Brexit, says NAO boss Amyas Morse
    21 Jul 2016 Operational Delivery
    Overstretched civil service being set up to fail on Brexit, says NAO boss Amyas Morse

    Major speech by the head of the public spending watchdog warns ministers to stop asking the civil service to run on "perpetual overload"


    Second wave of Whitehall-wide commercial standards out by end of this month
    21 Jul 2016 Operational Delivery
    Second wave of Whitehall-wide commercial standards out by end of this month

    Commercial Standards are getting an overhaul, the Cabinet Office confirms, but wider "Blueprints" are still not finished


    Treasury's 'top-down' handling of Spending Review blasted by the NAO
    21 Jul 2016 Operational Delivery
    Treasury's "top-down" handling of Spending Review blasted by the NAO

    Watchdog says "less transactional" process is required and criticises Single Departmental Plans for failing to meet transparency goals


    Department for Education delays school funding overhaul
    21 Jul 2016 Operational Delivery
    Department for Education delays school funding overhaul

    DfE says introduction of the new Schools Funding Formula will now start in 2018-19 to allow for further consultation


    Watchdog highlights risks in HMRC’s digital transformation plans
    21 Jul 2016 Operational Delivery
    Watchdog highlights risks in HMRC’s digital transformation plans

    National Audit Office says HMRC must not make taxpayers "underwrite the risk of failure through service breakdowns" – as tax expert tells CSW the timetable for Making Tax Digital may need to be reset


    DWP's Neil Couling defends Universal Credit progress as elements of welfare shake-up pushed back
    21 Jul 2016 Operational Delivery
    DWP's Neil Couling defends Universal Credit progress as elements of welfare shake-up pushed back

    Department for Work and Pensions' director general tells MPs that policy changes are behind new timescales


    Brexit: ban on civil service planning was 'gross negligence', say MPs
    20 Jul 2016 Operational Delivery
    Brexit: ban on civil service planning was "gross negligence", say MPs

    Foreign Affairs Committee lays into decision not to let departments plan for a vote to leave the European Union – and warns that the new Brexit department must not deprive the Foreign Office of resources


    Home Office brings in security expert Patsy Wilkinson to replace Olly Robbins
    20 Jul 2016 Operational Delivery
    Home Office brings in security expert Patsy Wilkinson to replace Olly Robbins

     Former head of the Centre for the Protection of National Infrastructure, which reports to MI5, is drafted in to replace Home Office void left by departure of Olly Robbins


    Departments – not Cabinet Office – know best on agency oversight, says civil service chief John Manzoni
    19 Jul 2016 Operational Delivery
    Departments – not Cabinet Office – know best on agency oversight, says civil service chief John Manzoni

    John Manzoni tells MPs that departments and their agencies should be seen as a "total delivery system", with departments best placed to decide the level of oversight needed​


    Could Theresa May's appointment prompt a rethink of how Whitehall does national security?
    19 Jul 2016 Operational Delivery
    Could Theresa May's appointment prompt a rethink of how Whitehall does national security?

    Theresa May arrives at Number 10 with years of experience on the government's key decision-making body on security. Dr Joe Devanny of the International Centre for Security Analysis takes a look at what the new government will mean for the way departments support prime ministers on national security issues


    The Civil Service Workforce plan: everything you need to know
    18 Jul 2016 Operational Delivery
    The Civil Service Workforce plan: everything you need to know

    Amid all the drama of last week’s arrival of a new government, it was easy to miss the launch of the Civil Service Workforce Plan. But, as Suzannah Brecknell explains, it’s a document that could have major implications for the future of the organisation as it grapples with the big challenges ahead


    Theresa May's higher education shake-up makes BIS Sheffield closure look 'perverse' – former BIS adviser
    15 Jul 2016 Operational Delivery
    Theresa May's higher education shake-up makes BIS Sheffield closure look "perverse" – former BIS adviser

    Former special adviser to universities minister David Willetts says moving higher education policy to the Department for Education creates an "extra layer of uncertainty" at a time when institutional memory is needed


    Former Brexit minister Oliver Letwin: UK has no trade negotiators
    15 Jul 2016 Operational Delivery
    Former Brexit minister Oliver Letwin: UK has no trade negotiators

    Ex-Cabinet Office minister defends lack of contingency planning – but acknowledges dearth of trade deal expertise


    Ben Gummer replaces Matt Hancock as minister for the Cabinet Office
    14 Jul 2016 Operational Delivery
    Ben Gummer replaces Matt Hancock as minister for the Cabinet Office

    Hancock replaced by ex-junior health minister Ben Gummer in key job determining civil service policy


    Theresa May's shake-up doesn't mean Foreign Office being sidelined, says former perm sec Sir Simon Fraser
    14 Jul 2016 Operational Delivery
    Theresa May's shake-up doesn't mean Foreign Office being sidelined, says former perm sec Sir Simon Fraser

    Former FCO chief insists old department will be "absolutely at the heart of" new prime minister's task of quitting the European Union


    Matt Hancock: No more 'gifted amateurs' – civil servants must specialise
    12 Jul 2016 Operational Delivery
    Matt Hancock: No more "gifted amateurs" – civil servants must specialise

    Exclusive: Civil service workforce plan launches with promise to increase specialisation, improve training – and review the civil service "reward offer"


    Theresa May's Brexit department plan has 'serious operational drawbacks', warn experts
    12 Jul 2016 Operational Delivery
    Theresa May's Brexit department plan has "serious operational drawbacks", warn experts

    Institute for Government warns of "time, cost and distraction that would inevitably come from creating an entirely new organisation"


    Lack of post-Brexit defence planning put politics over security, says committee
    11 Jul 2016 Operational Delivery
    Lack of post-Brexit defence planning put politics over security, says committee

    Joint Committee on the National Security Strategy says lack of Brexit planning "indicated the prioritisation of political interests above national security,"


    Department for Work and Pensions failing to make a “sustained reduction” in benefits fraud and error — spending watchdog
    08 Jul 2016 Operational Delivery
    Department for Work and Pensions failing to make a “sustained reduction” in benefits fraud and error — spending watchdog

    National Audit Office issues another qualification of department’s accounts and says fraud and error levels remain “unacceptably high”


    Home Office warned over accountability gaps in Yarl's Wood private contracts
    07 Jul 2016 Operational Delivery
    Home Office warned over accountability gaps in Yarl's Wood private contracts

    Watchdog suggests Home Office and NHS England tighten joint-working arrangements in future outsourcing deals


    Lack of Whitehall Brexit planning 'not an oversight', says foreign secretary Philip Hammond
    07 Jul 2016 Operational Delivery
    Lack of Whitehall Brexit planning "not an oversight", says foreign secretary Philip Hammond

    Foreign secretary tells MPs that government wanted to avoid making "an unwarranted intervention in the course of the campaign" over Britain's place in the European Union


    Oliver Letwin: Brexit unit will require “very considerable flexibility” on civil service pay and terms
    06 Jul 2016 Operational Delivery
    Oliver Letwin: Brexit unit will require “very considerable flexibility” on civil service pay and terms

    Oliver Letwin tells Foreign Affairs committee that the Brexit unit has no budgetary constraints so far, though it currently only exists in “virtual” form


    DWP staff urged to save with credit unions as new payroll scheme launches
    06 Jul 2016 Operational Delivery
    DWP staff urged to save with credit unions as new payroll scheme launches

    Department for Work and Pensions' (DWP) 85,000 staff will be encouraged to save with member-owned financial institutions


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