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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Angela MacDonald and Susanna McGibbon among 2026 King's Birthday Honours recipients
    15 Jun Operational Delivery

    Angela MacDonald and Susanna McGibbon among 2026 King's Birthday Honours recipients

    Jon Cunliffe and Sarah Munby also receive awards as scores of current and former civil servants are honoured
    by Tevye Markson
    ‘Make it happen, make it better, make it count’: Cabinet secretary asks civil servants to adopt new mindset
    01 Jun Operational Delivery
    ‘Make it happen, make it better, make it count’: Cabinet secretary asks civil servants to adopt new mindset
    National Archives wins award for MI5 exhibition
    18 May Operational Delivery
    National Archives wins award for MI5 exhibition
    Operational Delivery Profession Awards winners announced
    24 Apr Operational Delivery
    Operational Delivery Profession Awards winners announced
    Watchdog highlights risks in HMRC’s digital transformation plans
    21 Jul 2016 Operational Delivery
    Watchdog highlights risks in HMRC’s digital transformation plans

    National Audit Office says HMRC must not make taxpayers "underwrite the risk of failure through service breakdowns" – as tax expert tells CSW the timetable for Making Tax Digital may need to be reset


    DWP's Neil Couling defends Universal Credit progress as elements of welfare shake-up pushed back
    21 Jul 2016 Operational Delivery
    DWP's Neil Couling defends Universal Credit progress as elements of welfare shake-up pushed back

    Department for Work and Pensions' director general tells MPs that policy changes are behind new timescales


    Brexit: ban on civil service planning was 'gross negligence', say MPs
    20 Jul 2016 Operational Delivery
    Brexit: ban on civil service planning was "gross negligence", say MPs

    Foreign Affairs Committee lays into decision not to let departments plan for a vote to leave the European Union – and warns that the new Brexit department must not deprive the Foreign Office of resources


    Home Office brings in security expert Patsy Wilkinson to replace Olly Robbins
    20 Jul 2016 Operational Delivery
    Home Office brings in security expert Patsy Wilkinson to replace Olly Robbins

     Former head of the Centre for the Protection of National Infrastructure, which reports to MI5, is drafted in to replace Home Office void left by departure of Olly Robbins


    Departments – not Cabinet Office – know best on agency oversight, says civil service chief John Manzoni
    19 Jul 2016 Operational Delivery
    Departments – not Cabinet Office – know best on agency oversight, says civil service chief John Manzoni

    John Manzoni tells MPs that departments and their agencies should be seen as a "total delivery system", with departments best placed to decide the level of oversight needed​


    Could Theresa May's appointment prompt a rethink of how Whitehall does national security?
    19 Jul 2016 Operational Delivery
    Could Theresa May's appointment prompt a rethink of how Whitehall does national security?

    Theresa May arrives at Number 10 with years of experience on the government's key decision-making body on security. Dr Joe Devanny of the International Centre for Security Analysis takes a look at what the new government will mean for the way departments support prime ministers on national security issues


    The Civil Service Workforce plan: everything you need to know
    18 Jul 2016 Operational Delivery
    The Civil Service Workforce plan: everything you need to know

    Amid all the drama of last week’s arrival of a new government, it was easy to miss the launch of the Civil Service Workforce Plan. But, as Suzannah Brecknell explains, it’s a document that could have major implications for the future of the organisation as it grapples with the big challenges ahead


    Theresa May's higher education shake-up makes BIS Sheffield closure look 'perverse' – former BIS adviser
    15 Jul 2016 Operational Delivery
    Theresa May's higher education shake-up makes BIS Sheffield closure look "perverse" – former BIS adviser

    Former special adviser to universities minister David Willetts says moving higher education policy to the Department for Education creates an "extra layer of uncertainty" at a time when institutional memory is needed


    Former Brexit minister Oliver Letwin: UK has no trade negotiators
    15 Jul 2016 Operational Delivery
    Former Brexit minister Oliver Letwin: UK has no trade negotiators

    Ex-Cabinet Office minister defends lack of contingency planning – but acknowledges dearth of trade deal expertise


    Ben Gummer replaces Matt Hancock as minister for the Cabinet Office
    14 Jul 2016 Operational Delivery
    Ben Gummer replaces Matt Hancock as minister for the Cabinet Office

    Hancock replaced by ex-junior health minister Ben Gummer in key job determining civil service policy


    Theresa May's shake-up doesn't mean Foreign Office being sidelined, says former perm sec Sir Simon Fraser
    14 Jul 2016 Operational Delivery
    Theresa May's shake-up doesn't mean Foreign Office being sidelined, says former perm sec Sir Simon Fraser

    Former FCO chief insists old department will be "absolutely at the heart of" new prime minister's task of quitting the European Union


    Matt Hancock: No more 'gifted amateurs' – civil servants must specialise
    12 Jul 2016 Operational Delivery
    Matt Hancock: No more "gifted amateurs" – civil servants must specialise

    Exclusive: Civil service workforce plan launches with promise to increase specialisation, improve training – and review the civil service "reward offer"


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