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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Why is it so hard to sell an idea to government (even one that could make millions for the public purse)?
    04 Apr Operational Delivery

    Why is it so hard to sell an idea to government (even one that could make millions for the public purse)?

    To an outsider, reaching the right civil servants with an idea that could revolutionise services or save money seems impossible
    by Jon McKnight
    SR25: MoJ gets funding injection for new prison places and probation services
    12 Jun Operational Delivery
    SR25: MoJ gets funding injection for new prison places and probation services
    MoJ sets up new probation and reoffending directorate
    02 Jun Operational Delivery
    MoJ sets up new probation and reoffending directorate
    HMRC labelled 'lumbering dinosaur' and urged to modernise systems
    30 Apr Operational Delivery
    HMRC labelled 'lumbering dinosaur' and urged to modernise systems
    GDS is here to stay, vows new chief Kevin Cunnington
    05 Aug 2016 Operational Delivery
    GDS is here to stay, vows new chief Kevin Cunnington

    “I’ve read many times about the end of GDS, but it has always come back stronger than before,” says new GDS director general


    DWP not replacing Kevin Cunnington in transformation role as he moves to GDS
    04 Aug 2016 Operational Delivery
    DWP not replacing Kevin Cunnington in transformation role as he moves to GDS

    New Government Digital Service director general's DWP roles are to be shared across the department


    Brexit shake-up lifts redundancy threat for some BIS Sheffield staff
    04 Aug 2016 Operational Delivery
    Brexit shake-up lifts redundancy threat for some BIS Sheffield staff

    Around 100 higher and further education staff are set to move over to the Department for Education – but the PCS union warns that many jobs are still at risk


    Move 25,000 civil service jobs out of London, says think tank
    04 Aug 2016 Operational Delivery
    Move 25,000 civil service jobs out of London, says think tank

    Policy Exchange proposes “turbo charged” devolution of Whitehall functions to councils and city regions over the next five years


    Dismantling GDS would be a 'black day', says Francis Maude, as UK tops digital rankings
    03 Aug 2016 Operational Delivery
    Dismantling GDS would be a "black day", says Francis Maude, as UK tops digital rankings

    Exclusive: Former Cabinet Office minister says nothing should be done to weaken the "central authority" of the Government Digital Service, as the United Nations' latest e-government index has Britain at the top for the first time


    Councils’ fear of being judged by Whitehall is stifling local reform — Institute for Government
    02 Aug 2016 Operational Delivery
    Councils’ fear of being judged by Whitehall is stifling local reform — Institute for Government

    Think tank says fear of central government scrutiny stops councils from sharing full “lessons learned” on service integration work


    HMRC’s Mark Dearnley to leave amid “day of the digital long knives”
    02 Aug 2016 Operational Delivery
    HMRC’s Mark Dearnley to leave amid “day of the digital long knives”

    Announcement comes just days after the Public Accounts Committee urged consistent leadership on winding down of HMRC's major Aspire contract


    The Government Digital Service shake-up is a victory for senior officials at the expense of citizens
    02 Aug 2016 Operational Delivery
    The Government Digital Service shake-up is a victory for senior officials at the expense of citizens

    The big leadership changes in government digital seem like a triumph for those who believe a government organised along Victorian lines is still fit for fixing today’s problems, argues former senior civil servant Andrew Greenway


    DWP digital chief replaces head of the Government Digital Service as Labour warns of Whitehall “coup”
    01 Aug 2016 Operational Delivery
    DWP digital chief replaces head of the Government Digital Service as Labour warns of Whitehall “coup”

    Departure of Stephen Foreshew-Cain comes amid speculation over the future of the central GDS team


    Land Registry privatisation: Tory committee chair Bernard Jenkin warns against sale for a 'quick profit'
    28 Jul 2016 Operational Delivery
    Land Registry privatisation: Tory committee chair Bernard Jenkin warns against sale for a "quick profit"

    The Land Registry "must remain an essential arm of the state", says Conservative committee chair Bernard Jenkin, amid doubts over whether the government's privatisation plans will go ahead


    Drones, leadership churn – and John Major-era submarines: 8 things we learned about the government's Major Projects Portfolio
    27 Jul 2016 Operational Delivery
    Drones, leadership churn – and John Major-era submarines: 8 things we learned about the government's Major Projects Portfolio

    Earlier this month, the Infrastructure and Projects Authority published its annual report shedding light on the government’s largest and most complex projects. Alongside details on budget and timelines, each project is given a red, amber or green rating to indicate how likely it is to deliver expected benefits. Suzannah Brecknell takes a look at some of the key findings


    HMRC's Ruth Owen: job cuts won't lead to fresh customer service 'collapse'
    27 Jul 2016 Operational Delivery
    HMRC's Ruth Owen: job cuts won't lead to fresh customer service "collapse"

    HMRC's customer service director general says she is "confident that what the Public Accounts Committee are suggesting won't happen"


    Public service failures need system-wide response – Institute for Government
    26 Jul 2016 Operational Delivery
    Public service failures need system-wide response – Institute for Government

    Think tank calls for stronger sector-wide systems to support and learn from failing organisations


    Ignore the frontline at your peril, former perm sec Sir Peter Housden warns public sector reformers
    26 Jul 2016 Operational Delivery
    Ignore the frontline at your peril, former perm sec Sir Peter Housden warns public sector reformers

    Former Scottish government and DCLG perm sec says public sector workforce has a "subsidiary and problematic status" in variants of the New Public Management model in vogue with politicians since Margaret Thatcher


    Quarter of top Whitehall jobs go to private sector candidates – Civil Service Commission
    25 Jul 2016 Operational Delivery
    Quarter of top Whitehall jobs go to private sector candidates – Civil Service Commission

    26% of competitions overseen by Whitehall's jobs watchdog saw private sector candidates appointed in 2015-16, new data show


    Office for Civil Society chief upbeat on move from Cabinet Office to Culture department
    25 Jul 2016 Operational Delivery
    Office for Civil Society chief upbeat on move from Cabinet Office to Culture department

    Director Mark Fisher flags OCS’s connections with new home and says latest government restructuring is “vital”


    Fresh embarrassment for Cameron as Cabinet Office 'blocks' farewell honours list
    22 Jul 2016 Operational Delivery
    Fresh embarrassment for Cameron as Cabinet Office "blocks" farewell honours list

    Reports claim Whitehall has ethical concerns about former prime minister's "brazen" request for peerages and other honours for former aides


    Overstretched civil service being set up to fail on Brexit, says NAO boss Amyas Morse
    21 Jul 2016 Operational Delivery
    Overstretched civil service being set up to fail on Brexit, says NAO boss Amyas Morse

    Major speech by the head of the public spending watchdog warns ministers to stop asking the civil service to run on "perpetual overload"


    Second wave of Whitehall-wide commercial standards out by end of this month
    21 Jul 2016 Operational Delivery
    Second wave of Whitehall-wide commercial standards out by end of this month

    Commercial Standards are getting an overhaul, the Cabinet Office confirms, but wider "Blueprints" are still not finished


    Treasury's 'top-down' handling of Spending Review blasted by the NAO
    21 Jul 2016 Operational Delivery
    Treasury's "top-down" handling of Spending Review blasted by the NAO

    Watchdog says "less transactional" process is required and criticises Single Departmental Plans for failing to meet transparency goals


    Department for Education delays school funding overhaul
    21 Jul 2016 Operational Delivery
    Department for Education delays school funding overhaul

    DfE says introduction of the new Schools Funding Formula will now start in 2018-19 to allow for further consultation


    Watchdog highlights risks in HMRC’s digital transformation plans
    21 Jul 2016 Operational Delivery
    Watchdog highlights risks in HMRC’s digital transformation plans

    National Audit Office says HMRC must not make taxpayers "underwrite the risk of failure through service breakdowns" – as tax expert tells CSW the timetable for Making Tax Digital may need to be reset


    DWP's Neil Couling defends Universal Credit progress as elements of welfare shake-up pushed back
    21 Jul 2016 Operational Delivery
    DWP's Neil Couling defends Universal Credit progress as elements of welfare shake-up pushed back

    Department for Work and Pensions' director general tells MPs that policy changes are behind new timescales


    Brexit: ban on civil service planning was 'gross negligence', say MPs
    20 Jul 2016 Operational Delivery
    Brexit: ban on civil service planning was "gross negligence", say MPs

    Foreign Affairs Committee lays into decision not to let departments plan for a vote to leave the European Union – and warns that the new Brexit department must not deprive the Foreign Office of resources


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