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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Civil Service Awards 2025 shortlist announced
    22 Oct Operational Delivery

    Civil Service Awards 2025 shortlist announced

    Home Office is most-shortlisted department, with seven nominations at this year's 20th anniversary ceremony
    by Tevye Markson
    DWP creates new safeguarding team following MPs concerns
    24 Nov Operational Delivery
    DWP creates new safeguarding team following MPs concerns
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    23 Oct Operational Delivery
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    DWP staff indicate support for industrial action over 'unacceptable' pay
    15 Oct Operational Delivery
    DWP staff indicate support for industrial action over 'unacceptable' pay
    HMRC among those shifting Whitehall staff to Canary Wharf site
    07 Dec 2016 Operational Delivery
    HMRC among those shifting Whitehall staff to Canary Wharf site

    HMRC job ad says London Office will be moving to Canary Wharf as a "transitional site in summer 2017"


    HM Revenue & Customs gets new drubbing over Concentrix failures
    01 Dec 2016 Operational Delivery
    HM Revenue & Customs gets new drubbing over Concentrix failures

    MPs call on government to commission independent review into tax-credit compliance processes


    Department for Education urged to broaden focus from quantity to quality in apprenticeships drive
    30 Nov 2016 Operational Delivery
    Department for Education urged to broaden focus from quantity to quality in apprenticeships drive

    MPs say DfE must not focus solely on hitting target as it overhauls the UK's apprenticeships system


    PCS members reject 'unnecessary and unfair' Civil Service Compensation Scheme changes
    29 Nov 2016 Operational Delivery
    PCS members reject "unnecessary and unfair" Civil Service Compensation Scheme changes

    Union's general secretary Mark Serwotka hails "resounding rejection" of already-introduced Compensation Scheme changes 


    Michael Gove dismissed as 'bitter' after he blasts 'bottom-covering' Senior Civil Service
    25 Nov 2016 Operational Delivery
    Michael Gove dismissed as "bitter" after he blasts "bottom-covering" Senior Civil Service

    Former education secretary calls for weekly naming and shaming of civil servants working on big projects, but union for senior officials says his intervention is "more about resurrecting his career as a columnist"


    DWP satisfaction with pay leaps after Treasury lets it bust 1% cap
    24 Nov 2016 Operational Delivery
    DWP satisfaction with pay leaps after Treasury lets it bust 1% cap

    After deal that could see some staff given 20% hike over four years, People Survey 2016 shows DWP satisfaction with pay higher than before Treasury capped rises


    Autumn Statement: Land Registry privatisation shelved
    23 Nov 2016 Operational Delivery
    Autumn Statement: Land Registry privatisation shelved

    Land Registry "will remain in the public sector", Autumn Statement confirms, as PCS hails campaign victory


    Treasury must not 'micromanage' departments, say former civil service heads Kerslake and Butler
    22 Nov 2016 Operational Delivery
    Treasury must not "micromanage" departments, say former civil service heads Kerslake and Butler

    Former top officials warn against centralisation of power with the finance ministry on eve of chancellor Philip Hammond's first Autumn Statement


    DfID nabs ITN deputy editor for new comms chief
    18 Nov 2016 Operational Delivery
    DfID nabs ITN deputy editor for new comms chief

    Singleton has been director of newsgathering for the broadcaster since 2013


    Gus O'Donnell: Brexit will need more staff or fewer priorities for civil service
    17 Nov 2016 Operational Delivery
    Gus O'Donnell: Brexit will need more staff or fewer priorities for civil service

    "I’m confident that they will get there. But no-one should be under illusions – this is an enormous job", says former cabinet secretary


    What does the 2016 People Survey tell us about the new Brexit-focused departments?
    17 Nov 2016 Operational Delivery
    What does the 2016 People Survey tell us about the new Brexit-focused departments?

    This year's People Survey provides a snapshot of morale at Whitehall's newest organisations: the Department for Exiting the European Union, the Department for International Trade, and the Department for Business, Energy and Industrial Strategy. Matt Foster crunches the numbers


    Big salaries for Brexit experts could sap civil service morale, departments warned
    16 Nov 2016 Operational Delivery
    Big salaries for Brexit experts could sap civil service morale, departments warned

    Former Foreign Office permanent secretary warns Brexit committee over morale concerns if outside experts are paid more than civil servants delivering UK's exit from the EU


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