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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Unions slam Reform UK plans to oust perm secs and cut 68,500 jobs
    15 Dec 2025 Operational Delivery

    Unions slam Reform UK plans to oust perm secs and cut 68,500 jobs

    Party announces more details of civil service reform policies including weakening pensions in favour of higher bonuses, increasing office working and big cuts to policy profession
    by Tevye Markson
    Survey finds 98% of Ofsted inspectors are overworked
    22 Jan Operational Delivery
    Survey finds 98% of Ofsted inspectors are overworked
    DWP: PCS strike ballot over 'poverty pay' delayed
    07 Jan Operational Delivery
    DWP: PCS strike ballot over 'poverty pay' delayed
    DVSA appoints new chief exec amid driving test backlog crisis
    22 Dec 2025 Operational Delivery
    DVSA appoints new chief exec amid driving test backlog crisis
    Civil service pay: unions seek “negotiated multi-year settlement” amid Brexit row
    06 Jan 2017 Operational Delivery
    Civil service pay: unions seek “negotiated multi-year settlement” amid Brexit row

    Brexiteers react with fury to Senior Salaries Review Body submission that suggests implementing EU referendum result is pushing Whitehall to its limits


    Ministerial Code update scraps Maude's controversial EMOs
    23 Dec 2016 Operational Delivery
    Ministerial Code update scraps Maude's controversial EMOs

    Guidance refresh deletes entire section on creation of “Extended Ministerial Offices”


    Homes & Communities Agency hires council chief for top job
    22 Dec 2016 Operational Delivery
    Homes & Communities Agency hires council chief for top job

    Former Barnet and Haringey council CEO Nick Walkley set to take helm of delivery body


    Parole Board chief praises staff for cutting outstanding cases backlog
    16 Dec 2016 Operational Delivery
    Parole Board chief praises staff for cutting outstanding cases backlog

    But Howard League for Penal Reform says continued administrative delays are “simply unacceptable” for prisoners who remain locked up


    Chief medical officer Dame Sally Davies on tackling antimicrobial resistance – and being ousted from the kitchen on Christmas Day
    09 Dec 2016 Operational Delivery
    Chief medical officer Dame Sally Davies on tackling antimicrobial resistance – and being ousted from the kitchen on Christmas Day

    With the end of 2016 fast approaching, we asked the UK's top officials to look back at the year, outline their goals for 2017 – and shed some light on their festive favourites. Professor Dame Sally Davies, chief medical officer, takes part in our annual perm secs round-up...


    Civil service performance management set for major overhaul – full details and reaction
    07 Dec 2016 Operational Delivery
    Civil service performance management set for major overhaul – full details and reaction

    Unions claim victory as Cabinet Office briefs on major change to civil service performance management system introduced by Francis Maude, including axing of requirement for guided distribution. CSW has the full detail and reaction


    HMRC among those shifting Whitehall staff to Canary Wharf site
    07 Dec 2016 Operational Delivery
    HMRC among those shifting Whitehall staff to Canary Wharf site

    HMRC job ad says London Office will be moving to Canary Wharf as a "transitional site in summer 2017"


    HM Revenue & Customs gets new drubbing over Concentrix failures
    01 Dec 2016 Operational Delivery
    HM Revenue & Customs gets new drubbing over Concentrix failures

    MPs call on government to commission independent review into tax-credit compliance processes


    Department for Education urged to broaden focus from quantity to quality in apprenticeships drive
    30 Nov 2016 Operational Delivery
    Department for Education urged to broaden focus from quantity to quality in apprenticeships drive

    MPs say DfE must not focus solely on hitting target as it overhauls the UK's apprenticeships system


    PCS members reject 'unnecessary and unfair' Civil Service Compensation Scheme changes
    29 Nov 2016 Operational Delivery
    PCS members reject "unnecessary and unfair" Civil Service Compensation Scheme changes

    Union's general secretary Mark Serwotka hails "resounding rejection" of already-introduced Compensation Scheme changes 


    Michael Gove dismissed as 'bitter' after he blasts 'bottom-covering' Senior Civil Service
    25 Nov 2016 Operational Delivery
    Michael Gove dismissed as "bitter" after he blasts "bottom-covering" Senior Civil Service

    Former education secretary calls for weekly naming and shaming of civil servants working on big projects, but union for senior officials says his intervention is "more about resurrecting his career as a columnist"


    DWP satisfaction with pay leaps after Treasury lets it bust 1% cap
    24 Nov 2016 Operational Delivery
    DWP satisfaction with pay leaps after Treasury lets it bust 1% cap

    After deal that could see some staff given 20% hike over four years, People Survey 2016 shows DWP satisfaction with pay higher than before Treasury capped rises


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