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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Civil Service Awards 2025 shortlist announced
    22 Oct Operational Delivery

    Civil Service Awards 2025 shortlist announced

    Home Office is most-shortlisted department, with seven nominations at this year's 20th anniversary ceremony
    by Tevye Markson
    DWP creates new safeguarding team following MPs concerns
    24 Nov Operational Delivery
    DWP creates new safeguarding team following MPs concerns
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    23 Oct Operational Delivery
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    DWP staff indicate support for industrial action over 'unacceptable' pay
    15 Oct Operational Delivery
    DWP staff indicate support for industrial action over 'unacceptable' pay
    DWP hails progress in getting staff to save with credit unions
    24 Oct 2016 Operational Delivery
    DWP hails progress in getting staff to save with credit unions

    First central government department to offer payroll credit union savings scheme reveals take-up


    Civil Service Awards 2016 – full shortlist announced
    24 Oct 2016 Operational Delivery
    Civil Service Awards 2016 – full shortlist announced

    Find out which civil servants and departmental teams are in the running for an award


    Departments “not clear enough” on what their arm’s-length bodies are doing, MPs warn
    21 Oct 2016 Operational Delivery
    Departments “not clear enough” on what their arm’s-length bodies are doing, MPs warn

    Public Accounts Committee urges Cabinet Office to boost departments’ oversight of quangos – and share accountability good practice more widely


    Civil service performance management 'inherently adversarial' – PACAC chair Bernard Jenkin
    19 Oct 2016 Operational Delivery
    Civil service performance management "inherently adversarial" – PACAC chair Bernard Jenkin

    Chair of the Public Administration and Constitutional Affairs Committee welcomes review of staff appraisal system, and says new inquiry will put a heavy emphasis on leadership skills in the civil service


    MPs slam Shared Services strategy over lack of buy-in and 'unrealistic' business case
    19 Oct 2016 Operational Delivery
    MPs slam Shared Services strategy over lack of buy-in and "unrealistic" business case

    The Public Accounts Committee says the government's latest plan to cut costs by sharing back office functions has failed to learn the lessons of previous attempts


    Richard Heaton: sorting out Ministry of Justice finances top of our agenda
    18 Oct 2016 Operational Delivery
    Richard Heaton: sorting out Ministry of Justice finances top of our agenda

    Justice permanent secretary tells MPs that “bearing down on the gap” between spending review targets and actual spending is the largest challenge for his officials, as he stands by the decision to implement spending controls that caused friction between department and prisons inspectorate


    Brexit focus pledged for 'improved and refreshed' Single Departmental Plans
    18 Oct 2016 Operational Delivery
    Brexit focus pledged for "improved and refreshed" Single Departmental Plans

    Civil service chief John Manzoni (pictured) and Treasury perm sec Tom Scholar say annual updates to the much-criticised Single Departmental Plans will address "big elephant" of Britain's exit from the EU


    Troubled Families programme under fire after damning independent study
    18 Oct 2016 Operational Delivery
    Troubled Families programme under fire after damning independent study

    National Institute of Economic and Social Research study, commissioned by the government, finds “no significant or systematic impact” of the programme, as the Department for Communities and Local Government says it has learned lessons from its first phase


    Fast Stream 'harder to coach for' after social mobility shake-up, says scheme's head
    11 Oct 2016 Operational Delivery
    Fast Stream "harder to coach for" after social mobility shake-up, says scheme's head

    Fast Stream assessment now much more focused on "real-life work scenarios", says Gillian Smith, after report warns of lack of working class representation in the scheme


    Department for Transport sets up Brexit-focused trade team
    06 Oct 2016 Operational Delivery
    Department for Transport sets up Brexit-focused trade team

    New deputy director for international trade to lead a team promoting UK's transport industry in a post-Brexit world


    Revealed: The Government Digital Service's new HQ
    05 Oct 2016 Operational Delivery
    Revealed: The Government Digital Service's new HQ

    New home for the digital team is 10 minutes from the City of London


    Top Treasury official moving to head up HM Courts service
    05 Oct 2016 Operational Delivery
    Top Treasury official moving to head up HM Courts service

    Susan Acland-Hood on the move as courts service presses ahead with digital shake-up


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