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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition
    08 Jul Operational Delivery

    Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition

    Cabinet Office perm sec says the firm has so far missed seven of eight milestones in its transition to taking over the Civil Service Pension Scheme administration
    by Tevye Markson
    New chief exec named for Companies House
    25 Jul Operational Delivery
    New chief exec named for Companies House
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    21 Jul Operational Delivery
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    'Test-and-learn' squads to be sent to 10 areas across England
    16 Jul Operational Delivery
    'Test-and-learn' squads to be sent to 10 areas across England
    Home Office ‘expects resolution’ to Brexit settled status app iPhone compatibility issues
    25 Jan 2019 Operational Delivery
    Home Office ‘expects resolution’ to Brexit settled status app iPhone compatibility issues

    The government claims it is ‘working constructively with Apple’


    DWP rejects call for ‘readiness test’ before continuing Universal Credit rollout
    23 Jan 2019 Operational Delivery
    DWP rejects call for ‘readiness test’ before continuing Universal Credit rollout

    Department says the 10,000-claimant pilot will be sufficient to test the managed migration process


    MoJ’s ‘major IT network issues’ disrupt courts across UK
    23 Jan 2019 Operational Delivery
    MoJ’s ‘major IT network issues’ disrupt courts across UK

    After a week of disruption, latest update reveals one in four courts staff still cannot access systems


    HMRC figures indicate more than 200,000 parents could be missing out on state pension entitlement
    23 Jan 2019 Operational Delivery
    HMRC figures indicate more than 200,000 parents could be missing out on state pension entitlement

    Treasury Select Committee chair calls for government action to highlight potential risk to parents


    Government cancels plan to charge EU nationals settled status fee
    22 Jan 2019 Operational Delivery
    Government cancels plan to charge EU nationals settled status fee

    Prime minister also sets out plans to brief MPs and devolved administrations more in future trade talks after Brexit


    Is government ready to abandon GSi?
    22 Jan 2019 Operational Delivery
    Is government ready to abandon GSi?

    As the deadline for ditching the 22-year-old platform draws near, some major government departments are still using GSi email addresses – but all contend that they are on track for the March cut-off


    May to outline Brexit next steps as government calls up military reservists to cope with no deal
    21 Jan 2019 Operational Delivery
    May to outline Brexit next steps as government calls up military reservists to cope with no deal

    MoD parliamentary statement reveals plans for armed forces’ reservists to be called up


    Former cab sec O’Donnell moots Whitehall clusters to tackle ‘bonkers’ staff moves
    18 Jan 2019 Operational Delivery
    Former cab sec O’Donnell moots Whitehall clusters to tackle ‘bonkers’ staff moves

    IfG session also hears from Lord Robin Butler that internal competition has made managers “impotent” in planning their workforce.


    Departments falling short on board meeting ‘good practice’
    18 Jan 2019 Operational Delivery
    Departments falling short on board meeting ‘good practice’

    Annual report flags hike in numbers but shows many ministries come up short


    IPA names new head of government’s project delivery profession
    16 Jan 2019 Operational Delivery
    IPA names new head of government’s project delivery profession

    Fiona Spencer joins agency from the Home Office, where she was chief portfolio officer.


    Cabinet Office and MHCLG top staff turnover league table
    15 Jan 2019 Operational Delivery
    Cabinet Office and MHCLG top staff turnover league table

    IfG finds staff move on more rapidly in the UK than in other civil services and puts cost of churn at £74m a year


    Northern Ireland Civil Service powers to face further court challenge
    15 Jan 2019 Operational Delivery
    Northern Ireland Civil Service powers to face further court challenge

    UK Supreme Court rejects request for NI attorney general for clarification on powers, saying they should be addressed in court case.


    Carillion one year on: how has the government changed outsourcing?
    15 Jan 2019 Operational Delivery
    Carillion one year on: how has the government changed outsourcing?

    Twelve months on from the collapse of one of the government’s biggest contractors, Richard Johnstone looks at how the Cabinet Office has responded and reformed its approach to outsourcing


    New civil service stress index flags departments under the cosh
    14 Jan 2019 Operational Delivery
    New civil service stress index flags departments under the cosh

    HMRC grabs 2018 top spot, but new civil service-wide benchmark reveals unexpected findings


    Clean air strategy expands departmental emissions reporting requirements
    14 Jan 2019 Operational Delivery
    Clean air strategy expands departmental emissions reporting requirements

    Cross-departmental plan intends to cut the societal cost of pollution by £5.3bn annually by 2030


    DfE seeks digital partner to help it ‘transform from a policy to a delivery department’
    11 Jan 2019 Operational Delivery
    DfE seeks digital partner to help it ‘transform from a policy to a delivery department’

    Department embarks upon drive to deliver 250 digital services in a more ‘joined-up way’


    DWP digital chief picks AI, data sharing, and digital identity as 2019 priorities
    10 Jan 2019 Operational Delivery
    DWP digital chief picks AI, data sharing, and digital identity as 2019 priorities

    Interim CDIO Simon McKinnon provides insight into department's agenda for the year ahead


    Next IPA chief 'to grow agency's footprint in wider public sector'
    09 Jan 2019 Operational Delivery
    Next IPA chief 'to grow agency's footprint in wider public sector'

    New infrastructure profession leader earn around £190,000, job advert says.


    People Survey 2018 analysed: Pay satisfaction posts surprising increase but so does workload woe
    07 Jan 2019 Operational Delivery
    People Survey 2018 analysed: Pay satisfaction posts surprising increase but so does workload woe

    HMRC remains unhappiest major department, according to figures


    Spending Review: Treasury minister vows to axe 'white elephant' government spending projects
    07 Jan 2019 Operational Delivery
    Spending Review: Treasury minister vows to axe 'white elephant' government spending projects

    Liz Truss says that zero-based review of capital projects  could see some major projects "junked"


    GDS puts data and standards among priorities for Verify handover period
    04 Jan 2019 Operational Delivery
    GDS puts data and standards among priorities for Verify handover period

    Digital agency lays out plans for working with private companies and other departments over the next 18 months


    HMRC has lost 17,000 years of experience due to reform programme, claims PCS
    04 Jan 2019 Operational Delivery
    HMRC has lost 17,000 years of experience due to reform programme, claims PCS

    Union also cites Brexit impact as reason to reconsider transformation programme to consolidate offices across the UK.


    Treasury considering cull of departments ahead of Spending Review
    03 Jan 2019 Operational Delivery
    Treasury considering cull of departments ahead of Spending Review

    Proposals could include move to create infrastructure ‘super ministry’ by merging three existing departments


    Anonymous civil servant insists UK ready for no-deal Brexit
    02 Jan 2019 Operational Delivery
    Anonymous civil servant insists UK ready for no-deal Brexit

    "Very detailed plans have been proposed, assessed, analysed to death and finally agreed," the anonymous official wrote.


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