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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Angela MacDonald and Susanna McGibbon among 2026 King's Birthday Honours recipients
    15 Jun Operational Delivery

    Angela MacDonald and Susanna McGibbon among 2026 King's Birthday Honours recipients

    Jon Cunliffe and Sarah Munby also receive awards as scores of current and former civil servants are honoured
    by Tevye Markson
    ‘Make it happen, make it better, make it count’: Cabinet secretary asks civil servants to adopt new mindset
    01 Jun Operational Delivery
    ‘Make it happen, make it better, make it count’: Cabinet secretary asks civil servants to adopt new mindset
    National Archives wins award for MI5 exhibition
    18 May Operational Delivery
    National Archives wins award for MI5 exhibition
    Operational Delivery Profession Awards winners announced
    24 Apr Operational Delivery
    Operational Delivery Profession Awards winners announced
    HMRC chief Jon Thompson reveals he faced death threats after setting out Brexit customs costs
    11 Oct 2018 Operational Delivery
    HMRC chief Jon Thompson reveals he faced death threats after setting out Brexit customs costs

    Thompson says that it is incumbent on civil servants to tell truth to power after speaking of personal impact of comments on Brexit


    Treasury refuses to calculate profits made by PFI investors
    10 Oct 2018 Operational Delivery
    Treasury refuses to calculate profits made by PFI investors

    Department says the calculation would require “significant time and investment” to calculate returns and would not be proportionate


    DfID investment profits could be funnelled into aid under reform plan
    10 Oct 2018 Operational Delivery
    DfID investment profits could be funnelled into aid under reform plan

    International development secretary Penny Mordaunt calls for ‘national conversation’ to promote private investment in aid as part of reset of DfID’s work


    HMRC insists it will be ready for no-deal Brexit following PAC concerns
    05 Oct 2018 Operational Delivery
    HMRC insists it will be ready for no-deal Brexit following PAC concerns

    “We have always said the timeline for implementing the Customs Declaration Service is tight," a spokesperson said


    Home Office perm sec Rutnam to face questions over Emergency Services Network delays
    03 Oct 2018 Operational Delivery
    Home Office perm sec Rutnam to face questions over Emergency Services Network delays

    PAC chair Meg Hillier says department has “very serious questions” to answer over delayed rollout of emergency communications system


    Government confirms end to free movement in Brexit migration plans
    02 Oct 2018 Operational Delivery
    Government confirms end to free movement in Brexit migration plans

    White paper expected later this year to set out details of plan to end free movement of people once the UK leaves the European Union


    Former civil service chief Kerslake ‘helping ready Labour’s next Queen’s Speech’
    01 Oct 2018 Operational Delivery
    Former civil service chief Kerslake ‘helping ready Labour’s next Queen’s Speech’

    Senior shadow cabinet figure Andrew Gwynne revealed his concerns about central government to deliver Labour’s policy platform


    Reform report lauds HMRC ‘smarter working’ progress
    28 Sep 2018 Operational Delivery
    Reform report lauds HMRC ‘smarter working’ progress

    But think tank warns the needs of staff rather than new technology should drive change


    Cabinet Office offloads stake in MyCSP for £8m
    27 Sep 2018 Operational Delivery
    Cabinet Office offloads stake in MyCSP for £8m

    Outsourcing firm now owns 75% of flagship 'mutual' civil service pensions administrator


    McDonnell to ‘reprogramme the Treasury’ to implement nationalisation plans
    25 Sep 2018 Operational Delivery
    McDonnell to ‘reprogramme the Treasury’ to implement nationalisation plans

    Shadow chancellor plans new Whitehall unit to develop plans for public and community ownership


    'Nobody took charge': DfT partly to blame for rail chaos, says regulator
    20 Sep 2018 Operational Delivery
    'Nobody took charge': DfT partly to blame for rail chaos, says regulator

    The transport secretary said the rail industry had "struggled to deliver" as he launched a major review ahead of the ORR's final report.


    MoJ rejects call for inquiry into Birmingham prison crisis
    19 Sep 2018 Operational Delivery
    MoJ rejects call for inquiry into Birmingham prison crisis

    “We already understand what happened at HMP Birmingham,” the justice secretary has said.


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