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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition
    08 Jul Operational Delivery

    Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition

    Cabinet Office perm sec says the firm has so far missed seven of eight milestones in its transition to taking over the Civil Service Pension Scheme administration
    by Tevye Markson
    New chief exec named for Companies House
    25 Jul Operational Delivery
    New chief exec named for Companies House
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    21 Jul Operational Delivery
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    'Test-and-learn' squads to be sent to 10 areas across England
    16 Jul Operational Delivery
    'Test-and-learn' squads to be sent to 10 areas across England
    Windrush review calls for evidence including from Home Office staff ‘of all grades’
    21 Aug 2018 Operational Delivery
    Windrush review calls for evidence including from Home Office staff ‘of all grades’

    Home Office asks for written comments on “main legislative, policy and operational decisions” that led to scandal


    Civil service pays £8.6m for union officials with HMRC biggest spender
    20 Aug 2018 Operational Delivery
    Civil service pays £8.6m for union officials with HMRC biggest spender

    Tax agency pays almost a quarter of Whitehall’s total pay bill for trade union “facility time”


    MoJ takes control of Birmingham prison from G4S amid safety concerns
    20 Aug 2018 Operational Delivery
    MoJ takes control of Birmingham prison from G4S amid safety concerns

    Department to remove governor and 300 prisoners after latest inspection found ‘disturbing’ conditions


    HMRC launches first stage of new customs systems in Brexit preparation milestone
    17 Aug 2018 Operational Delivery
    HMRC launches first stage of new customs systems in Brexit preparation milestone

    Rollout of software to some businesses hailed as “testament to the hard work of HMRC staff”


    MHCLG to work across government to unblock barriers to garden towns
    15 Aug 2018 Operational Delivery
    MHCLG to work across government to unblock barriers to garden towns

    Ministry to work with successful proposals to help them develop the most appropriate delivery arrangements for new housing developments


    Government pledges cross-departmental action to tackle rough sleeping
    14 Aug 2018 Operational Delivery
    Government pledges cross-departmental action to tackle rough sleeping

    Six departments given responsibilities to help tackle rough sleeping in plan published by housing secretary James Brokenshire


    Civil Society Strategy eyes bolstered public sector mutuals drive
    09 Aug 2018 Operational Delivery
    Civil Society Strategy eyes bolstered public sector mutuals drive

    DCMS-led document also signals departments will face greater requirement to demonstrate social-value aspects of contracts and grants


    British Airways chief urges Home Office to prioritise targets on Heathrow queues
    07 Aug 2018 Operational Delivery
    British Airways chief urges Home Office to prioritise targets on Heathrow queues

    Airline complains of long waits despite 200 extra staff Home Office says were deployed to airport


    DWP perm sec Peter Schofield: ‘We are all leaders’
    07 Aug 2018 Operational Delivery
    DWP perm sec Peter Schofield: ‘We are all leaders’

    Robert Devereux's successor unpacks his first seven months at the helm in Caxton House


    ONS data underscores surge in civil service headcount in ‘march of the millennials’
    03 Aug 2018 Operational Delivery
    ONS data underscores surge in civil service headcount in ‘march of the millennials’

    Figures also show widening Senior Civil Service gender pay gap and continuing trend of reduced numbers at lower grades


    DWP to investigate link between Universal Credit and soaring foodbank use
    03 Aug 2018 Operational Delivery
    DWP to investigate link between Universal Credit and soaring foodbank use

    Leaked document reveals top officials will conduct research into potential negative impact of DWP policy or operational practice


    Government’s flagship National Citizen Service under fire over low take-up
    02 Aug 2018 Operational Delivery
    Government’s flagship National Citizen Service under fire over low take-up

    DCMS defends scheme from criticism that it dominates government’s youth services spending


    Government plans British-only airport queues after Brexit – despite Home Office warnings on delays
    01 Aug 2018 Operational Delivery
    Government plans British-only airport queues after Brexit – despite Home Office warnings on delays

    Fears raised that UK-only passport lanes could increase costs of Home Office border security


    Government 'draws up secret plan for Brexit no deal’, including bringing in Army
    30 Jul 2018 Operational Delivery
    Government 'draws up secret plan for Brexit no deal’, including bringing in Army

    Ministers have reportedly shelved plans agreed at last month's Chequers summit to publish a report on 'no deal' planning every week during the summer recess


    Cabinet Office’s Shona Dunn to succeed Patsy Wilkinson at Home Office
    26 Jul 2018 Operational Delivery
    Cabinet Office’s Shona Dunn to succeed Patsy Wilkinson at Home Office

    Economic and Domestic Secretariat DG appointed second perm sec following departure of Wilkinson for national security role


    Too big and too political? Here's how to reorganise the Home Office
    20 Jul 2018 Operational Delivery
    Too big and too political? Here's how to reorganise the Home Office

    After Windrush, is it time for some drastic changes at the Home Office? Whitehall expert Colin Talbot argues for a major re-organisation to tackle the long-standing problems at the department


    Public Accounts Committee issues warning about HMRC Brexit customs preparations
    19 Jul 2018 Operational Delivery
    Public Accounts Committee issues warning about HMRC Brexit customs preparations

    Meg Hillier letter says committee remains worried that timely delivery of a fully functioning new customs system as part of government’s no deal Brexit plans remains uncertain


    50 DExEU staff move to Brexit unit headed by Olly Robbins after Davis resignation – report
    18 Jul 2018 Operational Delivery
    50 DExEU staff move to Brexit unit headed by Olly Robbins after Davis resignation – report

    Staff switch comes as government seeks to bolster negotiating teams following Chequers proposal


    DWP management failures and ‘culture of indifference’ cost disability benefit claimants thousands, say MPs
    18 Jul 2018 Operational Delivery
    DWP management failures and ‘culture of indifference’ cost disability benefit claimants thousands, say MPs

    Scathing Public Accounts Committee report finds department took years to act on underpayments despite staff raising concerns


    Home Office review of civil service advice to Amber Rudd may not be published
    11 Jul 2018 Operational Delivery
    Home Office review of civil service advice to Amber Rudd may not be published

    Sir Philip Rutnam reiterates that senior managerial changes in the department were not related to Allan review of advice to ministers


    MPs demand host of post-Carillion procurement reforms
    09 Jul 2018 Operational Delivery
    MPs demand host of post-Carillion procurement reforms

    PACAC describes Manzoni and Treasury admissions on PFI as ‘shocking’


    AT A GLANCE: What did the Cabinet actually agree to at Chequers?
    09 Jul 2018 Operational Delivery
    AT A GLANCE: What did the Cabinet actually agree to at Chequers?

    After nearly 12 hours of talks, the Cabinet finally agreed the Government's position on Brexit. But what have they actually signed up to?


    Number of major government projects given red delivery warning doubles
    05 Jul 2018 Operational Delivery
    Number of major government projects given red delivery warning doubles

    Infrastructure and Projects Authority annual report finds delivery of one-third of major government projects in doubt - with eight appearing unachievable


    ‘Good things happen when you play nicely’ – GDS takes a new tack
    04 Jul 2018 Operational Delivery
    ‘Good things happen when you play nicely’ – GDS takes a new tack

    Director general Kevin Cunnington gives speech detailing how the organisation has ‘changed the way we work with departments’


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