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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Civil Service Awards 2025 shortlist announced
    22 Oct Operational Delivery

    Civil Service Awards 2025 shortlist announced

    Home Office is most-shortlisted department, with seven nominations at this year's 20th anniversary ceremony
    by Tevye Markson
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    23 Oct Operational Delivery
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    DWP staff indicate support for industrial action over 'unacceptable' pay
    15 Oct Operational Delivery
    DWP staff indicate support for industrial action over 'unacceptable' pay
    If delivery is the government's focus, stability is one of the best ways to deliver it
    09 Sep Operational Delivery
    If delivery is the government's focus, stability is one of the best ways to deliver it
    Spending Review: Treasury minister vows to axe 'white elephant' government spending projects
    07 Jan 2019 Operational Delivery
    Spending Review: Treasury minister vows to axe 'white elephant' government spending projects

    Liz Truss says that zero-based review of capital projects  could see some major projects "junked"


    GDS puts data and standards among priorities for Verify handover period
    04 Jan 2019 Operational Delivery
    GDS puts data and standards among priorities for Verify handover period

    Digital agency lays out plans for working with private companies and other departments over the next 18 months


    HMRC has lost 17,000 years of experience due to reform programme, claims PCS
    04 Jan 2019 Operational Delivery
    HMRC has lost 17,000 years of experience due to reform programme, claims PCS

    Union also cites Brexit impact as reason to reconsider transformation programme to consolidate offices across the UK.


    Treasury considering cull of departments ahead of Spending Review
    03 Jan 2019 Operational Delivery
    Treasury considering cull of departments ahead of Spending Review

    Proposals could include move to create infrastructure ‘super ministry’ by merging three existing departments


    Anonymous civil servant insists UK ready for no-deal Brexit
    02 Jan 2019 Operational Delivery
    Anonymous civil servant insists UK ready for no-deal Brexit

    "Very detailed plans have been proposed, assessed, analysed to death and finally agreed," the anonymous official wrote.


    IfG calls for transparency after Manzoni hints at secret single departmental plans
    21 Dec 2018 Operational Delivery
    IfG calls for transparency after Manzoni hints at secret single departmental plans

    Greater clarity over how spending plans relate to departmental objectives would demonstrate government’s commitment to openness, says think-tank


    HMRC Making Tax Digital programme ‘progressing well’, minister claims
    21 Dec 2018 Operational Delivery
    HMRC Making Tax Digital programme ‘progressing well’, minister claims

    Department is contacting businesses to encourage early enrolment ahead of use becoming mandatory in August


    Home Office, Defra and HMRC top latest Brexit funding allocations
    19 Dec 2018 Operational Delivery
    Home Office, Defra and HMRC top latest Brexit funding allocations

    Latest tranche of departmental cash takes total government spending on Brexit preparations to over £4bn.


    Departments ‘to end all non-urgent work’ as government ramps up no-deal Brexit planning
    18 Dec 2018 Operational Delivery
    Departments ‘to end all non-urgent work’ as government ramps up no-deal Brexit planning

    Treasury allocations from £2bn no-deal fund for 2019-20 set to be agreed with departments


    Government warned of Brexit’s 'serious detrimental effect' on other policy areas
    17 Dec 2018 Operational Delivery
    Government warned of Brexit’s 'serious detrimental effect' on other policy areas

    Planning for EU exit means a host of policy areas are being ignored, according to MPs


    Manzoni: civil service ‘can’t hire people fast enough' in no-deal Brexit preparations
    17 Dec 2018 Operational Delivery
    Manzoni: civil service ‘can’t hire people fast enough' in no-deal Brexit preparations

    John Manzoni and Sir Mark Sedwill share "inconvenient" warnings about "disorderly" no-deal Brexit.


    DWP ‘not ready’ for new Universal Credit powers, say MPs
    13 Dec 2018 Operational Delivery
    DWP ‘not ready’ for new Universal Credit powers, say MPs

    Department told it must demonstrate ‘operational capacity’ and ability to ensure claimant welfare before mass transfer begins


    One-third of government spending is with outsourcers – and four departments spend over 50%
    12 Dec 2018 Operational Delivery
    One-third of government spending is with outsourcers – and four departments spend over 50%

    Departments increasing spending with biggest suppliers despite financial troubles, review finds


    Open competition planned for project management chief after Meggs departure
    11 Dec 2018 Operational Delivery
    Open competition planned for project management chief after Meggs departure

    Matthew Vickerstaff named as interim successor to government project chief ahead of a full recruitment drive in 2019


    IPA chief Tony Meggs to head up Crossrail as delayed scheme gets DfT bailout
    11 Dec 2018 Operational Delivery
    IPA chief Tony Meggs to head up Crossrail as delayed scheme gets DfT bailout

    Whitehall projects chief to chair body constructing cross-London line as it is revealed project faces further delays to opening and requires £1.4bn in extra funds


    EU citizens without Android devices could have to travel 250 miles in Home Office settlement scheme pilot
    10 Dec 2018 Operational Delivery
    EU citizens without Android devices could have to travel 250 miles in Home Office settlement scheme pilot

    EU citizens working in the NHS and higher education sectors can now apply for settled status in the UK – but those with an iPhone could face a long journey if they wish to do so


    Organised criminals could exploit ‘no deal’ Brexit chaos, warns PAC chair
    06 Dec 2018 Operational Delivery
    Organised criminals could exploit ‘no deal’ Brexit chaos, warns PAC chair

    HMRC, Defra and cross-departmental borders group urged to update MPs on contingency-planning work


    Home Office ignored warnings over Windrush, finds NAO
    05 Dec 2018 Operational Delivery
    Home Office ignored warnings over Windrush, finds NAO

    “There were warning signs from enough different sources, over a long enough period, to collectively indicate a potential problem that merited further investigation," say auditors


    Highways England: union slams DfT company’s ‘insulting’ 1% pay offer
    29 Nov 2018 Operational Delivery
    Highways England: union slams DfT company’s ‘insulting’ 1% pay offer

    Union says Highways England chief received 9.7% rise last year


    Call for new chief government linguist to boost profile of languages in policy
    28 Nov 2018 Operational Delivery
    Call for new chief government linguist to boost profile of languages in policy

    Greater awareness about the benefits of multilingualism would help boost crucial post-Brexit areas including international relations and trade, say researchers


    HMCTS names location for latest service centre
    26 Nov 2018 Operational Delivery
    HMCTS names location for latest service centre

    Loughborough centre will join new Stoke-on-Trent and Birmingham bases from next year


    Labour plans to end qualification 'snobbery' in civil service
    20 Nov 2018 Operational Delivery
    Labour plans to end qualification 'snobbery' in civil service

    Angela Rayner says ending the requirement for degrees where they are not necessary would help boost diversity in the civil service


    Cabinet Office lacked ‘key information’ after Carillion collapse, says Lidington
    19 Nov 2018 Operational Delivery
    Cabinet Office lacked ‘key information’ after Carillion collapse, says Lidington

    Outsourcing firms Capita, Serco and Sopra Steria to produce first three living wills for outsourced services within weeks, says Cabinet Office minister


    Carillion collapse: Cabinet Office wants better understanding of outsourcer finances
    06 Nov 2018 Operational Delivery
    Carillion collapse: Cabinet Office wants better understanding of outsourcer finances

    Response to select committee provides an update on how government is responding to liquidation of major outsourcer


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