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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Operational Delivery Profession Awards winners announced
    24 Apr Operational Delivery

    Operational Delivery Profession Awards winners announced

    Team who made theory test booking system accessible to deaf people and HMRC official who transformed how the department approaches staff safety are among this year's winners
    by Tevye Markson
    Pension crisis: Renewed calls to end Capita contract after Royal Mail decision
    23 Apr Operational Delivery
    Pension crisis: Renewed calls to end Capita contract after Royal Mail decision
    MoJ announces funding for 1,300 extra probation officers
    20 Mar Operational Delivery
    MoJ announces funding for 1,300 extra probation officers
    'We must never forget that every customer interaction counts': DVLA chief Tim Moss on joining-up services and delivering for citizens
    18 Mar Operational Delivery
    'We must never forget that every customer interaction counts': DVLA chief Tim Moss on joining-up services and delivering for citizens
    DWP ‘not ready’ for new Universal Credit powers, say MPs
    13 Dec 2018 Operational Delivery
    DWP ‘not ready’ for new Universal Credit powers, say MPs

    Department told it must demonstrate ‘operational capacity’ and ability to ensure claimant welfare before mass transfer begins


    One-third of government spending is with outsourcers – and four departments spend over 50%
    12 Dec 2018 Operational Delivery
    One-third of government spending is with outsourcers – and four departments spend over 50%

    Departments increasing spending with biggest suppliers despite financial troubles, review finds


    Open competition planned for project management chief after Meggs departure
    11 Dec 2018 Operational Delivery
    Open competition planned for project management chief after Meggs departure

    Matthew Vickerstaff named as interim successor to government project chief ahead of a full recruitment drive in 2019


    IPA chief Tony Meggs to head up Crossrail as delayed scheme gets DfT bailout
    11 Dec 2018 Operational Delivery
    IPA chief Tony Meggs to head up Crossrail as delayed scheme gets DfT bailout

    Whitehall projects chief to chair body constructing cross-London line as it is revealed project faces further delays to opening and requires £1.4bn in extra funds


    EU citizens without Android devices could have to travel 250 miles in Home Office settlement scheme pilot
    10 Dec 2018 Operational Delivery
    EU citizens without Android devices could have to travel 250 miles in Home Office settlement scheme pilot

    EU citizens working in the NHS and higher education sectors can now apply for settled status in the UK – but those with an iPhone could face a long journey if they wish to do so


    Organised criminals could exploit ‘no deal’ Brexit chaos, warns PAC chair
    06 Dec 2018 Operational Delivery
    Organised criminals could exploit ‘no deal’ Brexit chaos, warns PAC chair

    HMRC, Defra and cross-departmental borders group urged to update MPs on contingency-planning work


    Home Office ignored warnings over Windrush, finds NAO
    05 Dec 2018 Operational Delivery
    Home Office ignored warnings over Windrush, finds NAO

    “There were warning signs from enough different sources, over a long enough period, to collectively indicate a potential problem that merited further investigation," say auditors


    Highways England: union slams DfT company’s ‘insulting’ 1% pay offer
    29 Nov 2018 Operational Delivery
    Highways England: union slams DfT company’s ‘insulting’ 1% pay offer

    Union says Highways England chief received 9.7% rise last year


    Call for new chief government linguist to boost profile of languages in policy
    28 Nov 2018 Operational Delivery
    Call for new chief government linguist to boost profile of languages in policy

    Greater awareness about the benefits of multilingualism would help boost crucial post-Brexit areas including international relations and trade, say researchers


    HMCTS names location for latest service centre
    26 Nov 2018 Operational Delivery
    HMCTS names location for latest service centre

    Loughborough centre will join new Stoke-on-Trent and Birmingham bases from next year


    Labour plans to end qualification 'snobbery' in civil service
    20 Nov 2018 Operational Delivery
    Labour plans to end qualification 'snobbery' in civil service

    Angela Rayner says ending the requirement for degrees where they are not necessary would help boost diversity in the civil service


    Cabinet Office lacked ‘key information’ after Carillion collapse, says Lidington
    19 Nov 2018 Operational Delivery
    Cabinet Office lacked ‘key information’ after Carillion collapse, says Lidington

    Outsourcing firms Capita, Serco and Sopra Steria to produce first three living wills for outsourced services within weeks, says Cabinet Office minister


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