Operational Delivery

Ex-FCO head says civil servants must not be scapegoated for ‘badly mishandled’ process

"We are proud of what you do," civil service chiefs say amid "unprecendented" challenges for officials

DWP minister Justin Tomlinson claims department wants to ‘avoid transferring errors from legacy benefits’

Government evaluation finds every £1 spent on the programme delivers £2.28 in economic benefits, with largest benefits for children at serious risk

All party group of MPs says HMRC’s approach “is a direct cause of the acute anxiety and stress people subject to the loan charge are experiencing”

Unison says 1.3% pay offer from EA had been “unsurprisingly and overwhelmingly” rejected by staff

Tackling modern slavery, cyber security and climate change will help enterprises to secure a Whitehall contract

West Midlands, North East and London get document-scanning boost as settled status scheme prepares for full rollout at the end of this month

Whitehall gender champion and MHCLG perm sec Melanie Dawes launches drive to “ensure opportunities are available to women from all backgrounds”

Lords urge Home Office to widen promotion and ensure EU citizens have physical documentation of status

Work and pensions secretary Amber Rudd will set out plans to ensure that the benefits system is an ‘ally of disabled people’

Department ramps up number of locations offering support with applications to about 150 – although Wales, Scotland, and Northern Ireland are comparatively poorly served