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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    The real test of the industrial strategy? Whole-of-government delivery
    02 Jul Operational Delivery

    The real test of the industrial strategy? Whole-of-government delivery

    Delivering the industrial strategy will require not just excellent civil service machinery but deliberate, sustained use of political capital to prioritise and unblock
    by Tera Allas
    NHS 10-year plan sets out blueprint for redesigned centre
    03 Jul Operational Delivery
    NHS 10-year plan sets out blueprint for redesigned centre
    SR25: MoJ gets funding injection for new prison places and probation services
    12 Jun Operational Delivery
    SR25: MoJ gets funding injection for new prison places and probation services
    MoJ sets up new probation and reoffending directorate
    02 Jun Operational Delivery
    MoJ sets up new probation and reoffending directorate
    MoJ to finally roll out GPS tagging system
    20 Feb 2019 Operational Delivery
    MoJ to finally roll out GPS tagging system

    Troubled eight-year project reaches fruition as technology is to be deployed nationwide in the coming months


    No deal Brexit planning: HMRC agrees to phase in entry summary declarations for goods after meeting suppliers
    20 Feb 2019 Operational Delivery
    No deal Brexit planning: HMRC agrees to phase in entry summary declarations for goods after meeting suppliers

    HMRC says the UK’s commitment to secure borders “will not change in the event of a no deal” despite temporary arrangements


    CMA gets £17m advance to keep Canary Wharf office move on track
    18 Feb 2019 Operational Delivery
    CMA gets £17m advance to keep Canary Wharf office move on track

    Watchdog is set to become latest government body to make east London move after funding advance


    Host of government departments and agencies nominated for smart working awards
    13 Feb 2019 Operational Delivery
    Host of government departments and agencies nominated for smart working awards

    Awards will recognise best practice in corporate leadership, workspaces, technology, culture and people, and smarter working together


    PCS to ballot DWP staff for strike action over ‘unmanageable’ Universal Credit workloads
    13 Feb 2019 Operational Delivery
    PCS to ballot DWP staff for strike action over ‘unmanageable’ Universal Credit workloads

    Union sets out five demands to cut workload of staff at Universal Credit service centres in Wolverhampton and Walsall


    Thompson confirms HMRC workplace culture review after report uncovered 'bullying and disrespect'
    13 Feb 2019 Operational Delivery
    Thompson confirms HMRC workplace culture review after report uncovered 'bullying and disrespect'

    Move comes after report by former John Lewis HR chief Laura Whyte concluded civil servants face both abusive and abrasive behaviour


    DWP admits Universal Credit rollout may have led to rise in food bank use
    12 Feb 2019 Operational Delivery
    DWP admits Universal Credit rollout may have led to rise in food bank use

    Work and pensions secretary Amber Rudd has acknowledged that rollout of benefit reform could have contributed to large increase but says government has made changes to improve reform


    HMRC pauses blockchain border work until after Brexit
    12 Feb 2019 Operational Delivery
    HMRC pauses blockchain border work until after Brexit

    Minister reveals that work is ‘deferred’ until after the UK leaves the EU


    Departments’ over-optimistic plans ‘not challenged enough by Treasury and Cabinet Office’
    08 Feb 2019 Operational Delivery
    Departments’ over-optimistic plans ‘not challenged enough by Treasury and Cabinet Office’

    Committee inquiry demands action plan to fill skills gaps and calls for Treasury to set out how public value frameworks will be rolled out in Spending Review


    From Haldane to a hundred: the Government Actuary’s Department marks its centenary
    06 Feb 2019 Operational Delivery
    From Haldane to a hundred: the Government Actuary’s Department marks its centenary

    Department kicks off a year of celebrations to mark 100 years since its creation


    Outsourcing firm Interserve agrees financial rescue plan
    06 Feb 2019 Operational Delivery
    Outsourcing firm Interserve agrees financial rescue plan

    Deal reached to reduce company’s debt burden following talks with lenders and the Cabinet Office


    DWP explores uses for robotics
    05 Feb 2019 Operational Delivery
    DWP explores uses for robotics

    Department seeks to engage with potential commercial partners


    HMRC to wave goods through UK ports without checks under no-deal Brexit
    05 Feb 2019 Operational Delivery
    HMRC to wave goods through UK ports without checks under no-deal Brexit

    Updated no-deal planning sets out temporary period where border checks could be lifted from next month


    ‘Swearing and mocking colleagues seemed unremarkable’: HMRC workplace abuse revealed
    04 Feb 2019 Operational Delivery
    ‘Swearing and mocking colleagues seemed unremarkable’: HMRC workplace abuse revealed

    Report author unable to find a single person in tax and benefits department who has confidence in the grievance process


    Home Office rejects call to name SRO for cross-Whitehall working on immigration
    01 Feb 2019 Operational Delivery
    Home Office rejects call to name SRO for cross-Whitehall working on immigration

    Watchdog slams departmental response as ‘looking to obscure’ systemic weaknesses in the border and immigration system


    Government insists Brexit civil service negotiating team unchanged
    31 Jan 2019 Operational Delivery
    Government insists Brexit civil service negotiating team unchanged

    Brexiteer MPs claim Theresa May had told them she would shake up the negotiating team, headed by Olly Robbins


    DfID could raise more private cash as minister says 0.7% aid target 'unsustainable'
    30 Jan 2019 Operational Delivery
    DfID could raise more private cash as minister says 0.7% aid target 'unsustainable'

    Proposed funding shift will look to unlock philanthropists, investors and the general public to provide more private donations


    HMRC to reveal impact of Concentrix contract collapse on tackling fraud and error
    29 Jan 2019 Operational Delivery
    HMRC to reveal impact of Concentrix contract collapse on tackling fraud and error

    Government accepts request by MPs as part of a number of recommendations to improve customer service


    Government 'planning for martial law' under emergency no-deal Brexit preparations
    28 Jan 2019 Operational Delivery
    Government 'planning for martial law' under emergency no-deal Brexit preparations

    Revelation comes as select committee concludes that a no-deal Brexit "cannot be allowed to happen".


    HM Land Registry seeks £8m digital services partner
    28 Jan 2019 Operational Delivery
    HM Land Registry seeks £8m digital services partner

    Department seeks supplier to help digitise services


    Home Office ‘expects resolution’ to Brexit settled status app iPhone compatibility issues
    25 Jan 2019 Operational Delivery
    Home Office ‘expects resolution’ to Brexit settled status app iPhone compatibility issues

    The government claims it is ‘working constructively with Apple’


    DWP rejects call for ‘readiness test’ before continuing Universal Credit rollout
    23 Jan 2019 Operational Delivery
    DWP rejects call for ‘readiness test’ before continuing Universal Credit rollout

    Department says the 10,000-claimant pilot will be sufficient to test the managed migration process


    MoJ’s ‘major IT network issues’ disrupt courts across UK
    23 Jan 2019 Operational Delivery
    MoJ’s ‘major IT network issues’ disrupt courts across UK

    After a week of disruption, latest update reveals one in four courts staff still cannot access systems


    HMRC figures indicate more than 200,000 parents could be missing out on state pension entitlement
    23 Jan 2019 Operational Delivery
    HMRC figures indicate more than 200,000 parents could be missing out on state pension entitlement

    Treasury Select Committee chair calls for government action to highlight potential risk to parents


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