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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    The real test of the industrial strategy? Whole-of-government delivery
    02 Jul Operational Delivery

    The real test of the industrial strategy? Whole-of-government delivery

    Delivering the industrial strategy will require not just excellent civil service machinery but deliberate, sustained use of political capital to prioritise and unblock
    by Tera Allas
    NHS 10-year plan sets out blueprint for redesigned centre
    03 Jul Operational Delivery
    NHS 10-year plan sets out blueprint for redesigned centre
    SR25: MoJ gets funding injection for new prison places and probation services
    12 Jun Operational Delivery
    SR25: MoJ gets funding injection for new prison places and probation services
    MoJ sets up new probation and reoffending directorate
    02 Jun Operational Delivery
    MoJ sets up new probation and reoffending directorate
    Book review: An exploration of Westminster’s failings that should be required reading for civil servants
    17 Jun 2019 Operational Delivery
    Book review: An exploration of Westminster’s failings that should be required reading for civil servants

    Isabel Hardman’s examination of the inhabitants of parliament reveals some of the factors that have contributed to the country’s current crisis, writes Anthony Fitzsimmons


    Government’s Help to Buy scheme ‘benefiting homebuyers who don't need help’
    13 Jun 2019 Operational Delivery
    Government’s Help to Buy scheme ‘benefiting homebuyers who don't need help’

    £22bn scheme has exposed the government to significant risk and has tied up significant public financial capacity says NAO


    DWP makes improvements to bereavement service
    10 Jun 2019 Operational Delivery
    DWP makes improvements to bereavement service

    Department creates digital system for call centre workers to take information


    Brexit: Whitehall churn means government may never be as ready again for no deal, says IfG
    05 Jun 2019 Operational Delivery
    Brexit: Whitehall churn means government may never be as ready again for no deal, says IfG

    Civil servants could be either ‘too fresh or too jaded’ to maximise no-deal Brexit preparation for October, highlights think tank


    HMRC shuts down 1,000 phone scams
    04 Jun 2019 Operational Delivery
    HMRC shuts down 1,000 phone scams

    Department implements controls to prevent fraudsters calling citizens from numbers that appear legitimate


    Disclosure and Barring Service names new chief
    03 Jun 2019 Operational Delivery
    Disclosure and Barring Service names new chief

    Troubled background-checking agency appoints local authority boss to top job


    Government seeks provider for employee benefits platform across civil service
    28 May 2019 Operational Delivery
    Government seeks provider for employee benefits platform across civil service

    CCS issues contract notice for £380m online system


    ONS loses deputy national statistician as hunt for new chief continues
    24 May 2019 Operational Delivery
    ONS loses deputy national statistician as hunt for new chief continues

    Heather Savory to join UN data body as hunt for new national statistician continues


    ‘Maybe Brexit should have been outsourced to him’: Peter Hennessy on Lord Levene’s memoirs
    24 May 2019 Operational Delivery
    ‘Maybe Brexit should have been outsourced to him’: Peter Hennessy on Lord Levene’s memoirs

    A vivid account by a meritocratic polymath, Lord Levene’s memoirs leave Peter Hennessy pondering why peacetime Britain produces so few ‘fixers’ of his calibre


    Defra seeks perm sec with understanding of EU rules and relationship with Ireland
    21 May 2019 Operational Delivery
    Defra seeks perm sec with understanding of EU rules and relationship with Ireland

    Job spec states that the candidate will be required to lead the shift from a policy department to a greater operational focus


    Home Office's development of settled status application system cost £63m
    20 May 2019 Operational Delivery
    Home Office's development of settled status application system cost £63m

    Minister reveals cost of building online service


    MoD insists lessons are being learned from failing Capita recruitment contract
    20 May 2019 Operational Delivery
    MoD insists lessons are being learned from failing Capita recruitment contract

    Department says Future Recruiting Programme will improve on “overly complex” predecessor scheme


    NAO flags staff shortages at Department for International Trade
    17 May 2019 Operational Delivery
    NAO flags staff shortages at Department for International Trade

    Watchdog notes progress with post-Brexit trade agreements as well as capacity issues


    Ministry of Justice to scrap probation reforms that failed after ‘breakneck speed’ implementation
    16 May 2019 Operational Delivery
    Ministry of Justice to scrap probation reforms that failed after ‘breakneck speed’ implementation

    Justice secretary David Gauke says his plans will create a “smarter justice system that reduces repeat crime”


    DWP staff to strike again over ‘intolerable’ Universal Credit workloads
    16 May 2019 Operational Delivery
    DWP staff to strike again over ‘intolerable’ Universal Credit workloads

    Workers set for two-day walkout as departmental managers are accused of dragging feet on recruitment


    Government to roll out higher pay for specialists in SCS
    15 May 2019 Operational Delivery
    Government to roll out higher pay for specialists in SCS

    Plan addresses the "oft cited issue of pay disparity between internally and externally recruited senior civil servants"


    Dawes challenged Brokenshire over £200m fire-safety bailout decision
    10 May 2019 Operational Delivery
    Dawes challenged Brokenshire over £200m fire-safety bailout decision

    Paying private-sector landlords to make their own buildings safe was against the principles of Managing Public Money, secretary of state was warned


    GOV.UK starts accepting Apple and Google Pay
    10 May 2019 Operational Delivery
    GOV.UK starts accepting Apple and Google Pay

    Citizens can now use biometrics to confirm payments


    DfT perm sec warned of ‘high likelihood’ of Brexit ferry payout before contract award
    09 May 2019 Operational Delivery
    DfT perm sec warned of ‘high likelihood’ of Brexit ferry payout before contract award

    NAO report also reveals the department considered it was unlikely to be able defend any action against it for breaching procurement rules


    HMRC deletes data of five million ‘voiceprints’ after ICO complaint
    07 May 2019 Operational Delivery
    HMRC deletes data of five million ‘voiceprints’ after ICO complaint

    Department gets rid of data where it did not have ‘explicit consent’ of users


    Weather report: exclusive interview with Met Office chief executive Penelope Endersby
    03 May 2019 Operational Delivery
    Weather report: exclusive interview with Met Office chief executive Penelope Endersby

    An explosives expert and the first woman to lead the Met Office, Penelope Endersby’s arrival at the much-loved weather service was a breath of fresh air. She tells Beckie Smith about being a mentor, climate change, and stepping out of the shadows


    DfT cancels no-deal ferry contracts following Brexit extension
    02 May 2019 Operational Delivery
    DfT cancels no-deal ferry contracts following Brexit extension

    Move comes as government at winds down emergency no-deal Brexit planning


    DWP ‘yet to prove it is up to the job of Universal Credit rollout’
    01 May 2019 Operational Delivery
    DWP ‘yet to prove it is up to the job of Universal Credit rollout’

    Benefit claimants at risk of 'destitution' if DWP fails to prepare for Universal Credit roll-out, MPs warn


    Citizens to get online system for HMRC complaints
    30 Apr 2019 Operational Delivery
    Citizens to get online system for HMRC complaints

    Department is to roll out ‘email or another form of secure digital channel’ to allow to the public to contact independent review entity


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