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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition
    08 Jul Operational Delivery

    Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition

    Cabinet Office perm sec says the firm has so far missed seven of eight milestones in its transition to taking over the Civil Service Pension Scheme administration
    by Tevye Markson
    New chief exec named for Companies House
    25 Jul Operational Delivery
    New chief exec named for Companies House
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    21 Jul Operational Delivery
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    'Test-and-learn' squads to be sent to 10 areas across England
    16 Jul Operational Delivery
    'Test-and-learn' squads to be sent to 10 areas across England
    Weather report: exclusive interview with Met Office chief executive Penelope Endersby
    03 May 2019 Operational Delivery
    Weather report: exclusive interview with Met Office chief executive Penelope Endersby

    An explosives expert and the first woman to lead the Met Office, Penelope Endersby’s arrival at the much-loved weather service was a breath of fresh air. She tells Beckie Smith about being a mentor, climate change, and stepping out of the shadows


    DfT cancels no-deal ferry contracts following Brexit extension
    02 May 2019 Operational Delivery
    DfT cancels no-deal ferry contracts following Brexit extension

    Move comes as government at winds down emergency no-deal Brexit planning


    DWP ‘yet to prove it is up to the job of Universal Credit rollout’
    01 May 2019 Operational Delivery
    DWP ‘yet to prove it is up to the job of Universal Credit rollout’

    Benefit claimants at risk of 'destitution' if DWP fails to prepare for Universal Credit roll-out, MPs warn


    Citizens to get online system for HMRC complaints
    30 Apr 2019 Operational Delivery
    Citizens to get online system for HMRC complaints

    Department is to roll out ‘email or another form of secure digital channel’ to allow to the public to contact independent review entity


    Government scraps forced distribution performance management for SCS
    30 Apr 2019 Operational Delivery
    Government scraps forced distribution performance management for SCS

    Cabinet Office guidance means more civil servants could receive performance-related bonuses, says the FDA trade union


    Global top ranking for Whitehall prompts calls for pay boost
    26 Apr 2019 Operational Delivery
    Global top ranking for Whitehall prompts calls for pay boost

    Unions say staff behind “world’s best civil service” should get the reward they deserve


    UK civil service tops global league table
    25 Apr 2019 Operational Delivery
    UK civil service tops global league table

    Latest Oxford University ranking sees Whitehall rise to global top spot from fourth-best


    UK Export Finance chief gets ministerial direction for £1bn Iraq trade support
    24 Apr 2019 Operational Delivery
    UK Export Finance chief gets ministerial direction for £1bn Iraq trade support

    International trade secretary Liam Fox approves doubling of UKEF cover for exports despite warnings move would fall outside established risk framework


    Alexa joins the civil service: GDS expands use of voice recognition
    24 Apr 2019 Operational Delivery
    Alexa joins the civil service: GDS expands use of voice recognition

    More than 12,000 pieces of government information can now be accessed via smart speaker


    DfT faces call for rail franchise probe after bid details leak
    23 Apr 2019 Operational Delivery
    DfT faces call for rail franchise probe after bid details leak

    Stagecoach says that leak of its plans for East Midlands franchise requires further investigation


    Crossrail opening ‘could be delayed until 2021’
    18 Apr 2019 Operational Delivery
    Crossrail opening ‘could be delayed until 2021’

    Worst-case scenario timescale emerges after MPs voice doubts about official 2020 target


    Theresa May ‘has never had a viable plan for Brexit’, says former perm sec
    09 Apr 2019 Operational Delivery
    Theresa May ‘has never had a viable plan for Brexit’, says former perm sec

    Ex-FCO head says civil servants must not be scapegoated for ‘badly mishandled’ process


    Sedwill and Manzoni dismiss attacks on civil service as 'nonsense' in message of support
    02 Apr 2019 Operational Delivery
    Sedwill and Manzoni dismiss attacks on civil service as "nonsense" in message of support

    "We are proud of what you do," civil service chiefs say amid "unprecendented" challenges for officials


    Universal Credit applications will not pull through existing claimant data
    21 Mar 2019 Operational Delivery
    Universal Credit applications will not pull through existing claimant data

    DWP minister Justin Tomlinson claims department wants to ‘avoid transferring errors from legacy benefits’


    Troubled Families: Casey says evaluation proves government “absolutely right” to have backed programme
    20 Mar 2019 Operational Delivery
    Troubled Families: Casey says evaluation proves government “absolutely right” to have backed programme

    Government evaluation finds every £1 spent on the programme delivers £2.28 in economic benefits, with largest benefits for children at serious risk


    HMRC perm sec accused of ‘wilfully and deliberately’ evading questions on loan-charge suicide reports
    19 Mar 2019 Operational Delivery
    HMRC perm sec accused of ‘wilfully and deliberately’ evading questions on loan-charge suicide reports

    All party group of MPs says HMRC’s approach “is a direct cause of the acute anxiety and stress people subject to the loan charge are experiencing”


    Environment Agency staff to be balloted on pay strike
    15 Mar 2019 Operational Delivery
    Environment Agency staff to be balloted on pay strike

    Unison says 1.3% pay offer from EA had been “unsurprisingly and overwhelmingly” rejected by staff


    Businesses have to show they can improve society to win government contracts
    14 Mar 2019 Operational Delivery
    Businesses have to show they can improve society to win government contracts

    Tackling modern slavery, cyber security and climate change will help enterprises to secure a Whitehall contract


    EU settlement scheme: four new locations opened where EU citizens can verify their identity
    12 Mar 2019 Operational Delivery
    EU settlement scheme: four new locations opened where EU citizens can verify their identity

    West Midlands, North East and London get document-scanning boost as settled status scheme prepares for full rollout at the end of this month


    International Women’s Day: civil service launches consultation on priorities for gender equality
    08 Mar 2019 Operational Delivery
    International Women’s Day: civil service launches consultation on priorities for gender equality

    Whitehall gender champion and MHCLG perm sec Melanie Dawes launches drive to “ensure opportunities are available to women from all backgrounds”


    ‘Clear parallels with Windrush’ – concerns raised on EU settlement scheme reliance on digital
    06 Mar 2019 Operational Delivery
    ‘Clear parallels with Windrush’ – concerns raised on EU settlement scheme reliance on digital

    Lords urge Home Office to widen promotion and ensure EU citizens have physical documentation of status



     


    DWP to scrap benefit reassessments for disabled pensioners in welfare shake-up
    05 Mar 2019 Operational Delivery
    DWP to scrap benefit reassessments for disabled pensioners in welfare shake-up

    Work and pensions secretary Amber Rudd will set out plans to ensure that the benefits system is an ‘ally of disabled people’


    Home Office rolls out assisted digital support for EU settled status scheme
    01 Mar 2019 Operational Delivery
    Home Office rolls out assisted digital support for EU settled status scheme

    Department ramps up number of locations offering support with applications to about 150 – although Wales, Scotland, and Northern Ireland are comparatively poorly served


    HMRC urges businesses to up no-deal Brexit prep amid concerns warnings are falling flat
    28 Feb 2019 Operational Delivery
    HMRC urges businesses to up no-deal Brexit prep amid concerns warnings are falling flat

    Tax agency says only 17% of businesses have vital trading registration for no-deal Brexit 


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