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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Operational Delivery Profession Awards winners announced
    24 Apr Operational Delivery

    Operational Delivery Profession Awards winners announced

    Team who made theory test booking system accessible to deaf people and HMRC official who transformed how the department approaches staff safety are among this year's winners
    by Tevye Markson
    Pension crisis: Renewed calls to end Capita contract after Royal Mail decision
    23 Apr Operational Delivery
    Pension crisis: Renewed calls to end Capita contract after Royal Mail decision
    MoJ announces funding for 1,300 extra probation officers
    20 Mar Operational Delivery
    MoJ announces funding for 1,300 extra probation officers
    'We must never forget that every customer interaction counts': DVLA chief Tim Moss on joining-up services and delivering for citizens
    18 Mar Operational Delivery
    'We must never forget that every customer interaction counts': DVLA chief Tim Moss on joining-up services and delivering for citizens
    DWP makes improvements to bereavement service
    10 Jun 2019 Operational Delivery
    DWP makes improvements to bereavement service

    Department creates digital system for call centre workers to take information


    Brexit: Whitehall churn means government may never be as ready again for no deal, says IfG
    05 Jun 2019 Operational Delivery
    Brexit: Whitehall churn means government may never be as ready again for no deal, says IfG

    Civil servants could be either ‘too fresh or too jaded’ to maximise no-deal Brexit preparation for October, highlights think tank


    HMRC shuts down 1,000 phone scams
    04 Jun 2019 Operational Delivery
    HMRC shuts down 1,000 phone scams

    Department implements controls to prevent fraudsters calling citizens from numbers that appear legitimate


    Disclosure and Barring Service names new chief
    03 Jun 2019 Operational Delivery
    Disclosure and Barring Service names new chief

    Troubled background-checking agency appoints local authority boss to top job


    Government seeks provider for employee benefits platform across civil service
    28 May 2019 Operational Delivery
    Government seeks provider for employee benefits platform across civil service

    CCS issues contract notice for £380m online system


    ONS loses deputy national statistician as hunt for new chief continues
    24 May 2019 Operational Delivery
    ONS loses deputy national statistician as hunt for new chief continues

    Heather Savory to join UN data body as hunt for new national statistician continues


    ‘Maybe Brexit should have been outsourced to him’: Peter Hennessy on Lord Levene’s memoirs
    24 May 2019 Operational Delivery
    ‘Maybe Brexit should have been outsourced to him’: Peter Hennessy on Lord Levene’s memoirs

    A vivid account by a meritocratic polymath, Lord Levene’s memoirs leave Peter Hennessy pondering why peacetime Britain produces so few ‘fixers’ of his calibre


    Defra seeks perm sec with understanding of EU rules and relationship with Ireland
    21 May 2019 Operational Delivery
    Defra seeks perm sec with understanding of EU rules and relationship with Ireland

    Job spec states that the candidate will be required to lead the shift from a policy department to a greater operational focus


    Home Office's development of settled status application system cost £63m
    20 May 2019 Operational Delivery
    Home Office's development of settled status application system cost £63m

    Minister reveals cost of building online service


    MoD insists lessons are being learned from failing Capita recruitment contract
    20 May 2019 Operational Delivery
    MoD insists lessons are being learned from failing Capita recruitment contract

    Department says Future Recruiting Programme will improve on “overly complex” predecessor scheme


    NAO flags staff shortages at Department for International Trade
    17 May 2019 Operational Delivery
    NAO flags staff shortages at Department for International Trade

    Watchdog notes progress with post-Brexit trade agreements as well as capacity issues


    Ministry of Justice to scrap probation reforms that failed after ‘breakneck speed’ implementation
    16 May 2019 Operational Delivery
    Ministry of Justice to scrap probation reforms that failed after ‘breakneck speed’ implementation

    Justice secretary David Gauke says his plans will create a “smarter justice system that reduces repeat crime”


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