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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    'We must never forget that every customer interaction counts': DVLA chief Tim Moss on joining-up services and delivering for citizens
    18 Mar Operational Delivery

    'We must never forget that every customer interaction counts': DVLA chief Tim Moss on joining-up services and delivering for citizens

    CSW visits Swansea for a wide-ranging conversation with the Driver and Vehicle Licensing Agency boss
    by Tevye Markson
    Good financial management is key to delivery – NAO boss
    10 Feb Operational Delivery
    Good financial management is key to delivery – NAO boss
    'We are deeply sorry': Capita and Cabinet Office bosses outline plan to tackle pension scheme crisis
    28 Jan Operational Delivery
    'We are deeply sorry': Capita and Cabinet Office bosses outline plan to tackle pension scheme crisis
    Survey finds 98% of Ofsted inspectors are overworked
    22 Jan Operational Delivery
    Survey finds 98% of Ofsted inspectors are overworked
    READ IN FULL: Official Yellowhammer document details departments’ no-deal Brexit fears
    12 Sep 2019 Operational Delivery
    READ IN FULL: Official Yellowhammer document details departments’ no-deal Brexit fears

    Ministries prepare for food shortages and months of traffic disruption as Home Office says protests ‘may absorb significant amounts of police resource’


    National Leadership Centre takes in first cohort of public servants
    12 Sep 2019 Operational Delivery
    National Leadership Centre takes in first cohort of public servants

    Outgoing HMRC chief Sir Jon Thompson appointed to board of pan-public sector leadership scheme 


    Manzoni reveals spending controls on Brexit communication drive
    11 Sep 2019 Operational Delivery
    Manzoni reveals spending controls on Brexit communication drive

    Civil service chief says that assurance panel reflects the speed of the campaign launch


    Sedwill sets out revised government structure to support Brexit talks
    10 Sep 2019 Operational Delivery
    Sedwill sets out revised government structure to support Brexit talks

    Cabinet Office and DExEU acting as one team to support both negotiations and exit preparations, says cabinet secretary


    Work and pensions secretary Amber Rudd quits cabinet and Conservative party over Brexit
    09 Sep 2019 Operational Delivery
    Work and pensions secretary Amber Rudd quits cabinet and Conservative party over Brexit

    Rudd tells prime minister Boris Johnson that she no longer believes the government wants a Brexit deal 


    Sedwill urged to reveal who approved police backdrop for Johnson speech
    09 Sep 2019 Operational Delivery
    Sedwill urged to reveal who approved police backdrop for Johnson speech

    Home affairs committee chair said “the extraordinary participation police recruits and officers in an ostensibly political event raises serious concerns”


    No department faces cuts in Spending Round, says Javid
    04 Sep 2019 Operational Delivery
    No department faces cuts in Spending Round, says Javid

    Chancellor confirms spending pledges made since Boris Johnson became prime minister, and says all departments will see day-to-day spending increase in line with inflation


    HMRC seeks cyber security operations chief
    04 Sep 2019 Operational Delivery
    HMRC seeks cyber security operations chief

    New post holder will be part of the cyber security officer’s senior leadership team


    Interim GDS chief says Brexit, data analytics, digital identity and innovation are priorities
    03 Sep 2019 Operational Delivery
    Interim GDS chief says Brexit, data analytics, digital identity and innovation are priorities

    Alison Pritchard outlines her credentials as director general of GDS


    Government to produce Brexit prep mugs and t-shirts, but rejects Take Back Control slogan for £100m comms drive
    30 Aug 2019 Operational Delivery
    Government to produce Brexit prep mugs and t-shirts, but rejects Take Back Control slogan for £100m comms drive

    Communication plan rejected a repeat of the Vote Leave campaign’s slogan as too partisan, according to report


    Just one week to prepare for Spending Round as Javid brings review forward again
    28 Aug 2019 Operational Delivery
    Just one week to prepare for Spending Round as Javid brings review forward again

    Chancellor says move to hold review next week would help match spending to new government’s priorities


    Ministry of Defence signs Deloitte to £2.5m support deal for new recruiting programme
    27 Aug 2019 Operational Delivery
    Ministry of Defence signs Deloitte to £2.5m support deal for new recruiting programme

    Launch of initiative follows troubled engagement with Capita


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