Operational Delivery

National Audit Office found gaps of 18% across more than 100 critical skills including intelligence and engineering

Home secretary tells MPs that new Home Office team will aim to resolve cases within two weeks

Jon Thompson updates MPs on Customs Declaration Services programme and decisions to scrap some work in favour of Brexit projects

Three months after the collapse of Carillion, organisation says outsourcing firms’ operating models require greater scrutiny

An in-depth review of the effectiveness of the civil service has focused in on the relationship between officials and political leaders as the key fault line. If it can be improved, so can policy delivery, Andrew Kakabadse tells Richard Johnstone

Some 2,000 staff to move to Salford in 2022, with 2,500 more to follow in 2027

Competition rules also relaxed for appointments aimed at boosting life chances of disadvantaged applicants

Revised Government Estate Strategy, which will “represent a step-change in government’s property ambitions”, expected in weeks

DWP asks suppliers to get involved as it scopes out the market for service desk

Chief inspector of borders and immigration says new exit checks system ‘severely hamstrung’

Possibility of ten-year funding deal, hinted at in session with MPs, described as “the best possible Easter present for the health and social care system”

A project aimed at measuring the legitimacy of government revealed some lessons for politicians and civil servants alike. Suzannah Brecknell considers how to improve the connection between the governing and governed