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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Operational Delivery Profession Awards winners announced
    24 Apr Operational Delivery

    Operational Delivery Profession Awards winners announced

    Team who made theory test booking system accessible to deaf people and HMRC official who transformed how the department approaches staff safety are among this year's winners
    by Tevye Markson
    Pension crisis: Renewed calls to end Capita contract after Royal Mail decision
    23 Apr Operational Delivery
    Pension crisis: Renewed calls to end Capita contract after Royal Mail decision
    MoJ announces funding for 1,300 extra probation officers
    20 Mar Operational Delivery
    MoJ announces funding for 1,300 extra probation officers
    'We must never forget that every customer interaction counts': DVLA chief Tim Moss on joining-up services and delivering for citizens
    18 Mar Operational Delivery
    'We must never forget that every customer interaction counts': DVLA chief Tim Moss on joining-up services and delivering for citizens
    MHCLG slammed for ‘assurances without substance’ after LEP governance failures
    16 Mar 2018 Operational Delivery
    MHCLG slammed for ‘assurances without substance’ after LEP governance failures

    MPs find that warnings of poor governance were not picked up for local enterprise partnership covering Greater Cambridge and Greater Peterborough


    Cabinet Office updates guidance on quango creation ahead of Brexit
    16 Mar 2018 Operational Delivery
    Cabinet Office updates guidance on quango creation ahead of Brexit

    Update of 2012 rules explicitly identifies new entities being created as part of the UK’s departure from the European Union


    Javid urged to appoint government commissioners to run crisis-hit county council
    15 Mar 2018 Operational Delivery
    Javid urged to appoint government commissioners to run crisis-hit county council

    Independent report says Northamptonshire has irreparably dysfunctional organisational structure and should be split up


    Brexit ‘has reversed staff cuts since 2010' in some departments
    13 Mar 2018 Operational Delivery
    Brexit ‘has reversed staff cuts since 2010' in some departments

    Total cost of government preparation for Brexit likely as high as £2bn in the current and next financial year, according to IfG analysis


    HM Passport Office bags customer service award
    08 Mar 2018 Operational Delivery
    HM Passport Office bags customer service award

    Home Office body gets stamp of approval for satisfaction strategy


    Foreign Office should have been ‘better prepared’ for Hurricane Irma, say MPs
    07 Mar 2018 Operational Delivery
    Foreign Office should have been ‘better prepared’ for Hurricane Irma, say MPs

    Foreign Affairs Committee argues FCO failed to do sufficient crisis planning despite Caribbean’s known vulnerability to hurricanes


    Acas staff urged to vote in favour of strike action
    05 Mar 2018 Operational Delivery
    Acas staff urged to vote in favour of strike action

    Workers at non-departmental public body could walk out over office closure and other changes


    Departments ‘prioritising’ no-deal borders planning for Brexit
    02 Mar 2018 Operational Delivery
    Departments ‘prioritising’ no-deal borders planning for Brexit

    Government refutes Public Accounts Committee suggestion it is being reckless on potential for hard exit from EU


    Departments 'raid £300m’ from Libor fines meant for army charities to plug shortfalls in their budgets
    28 Feb 2018 Operational Delivery
    Departments 'raid £300m’ from Libor fines meant for army charities to plug shortfalls in their budgets

    Cabinet ministers have dipped into a special pot set up by former chancellor George Osborne 


    Department for Transport ‘did not expect anything like’ number of strikes over driver-only trains
    27 Feb 2018 Operational Delivery
    Department for Transport ‘did not expect anything like’ number of strikes over driver-only trains

    Officials outlined changes to rail franchising and told MPs trade unions refused to engage over Govia Thameslink franchise


    Improved government commercial skills have hit outsourcers, says Serco chief
    23 Feb 2018 Operational Delivery
    Improved government commercial skills have hit outsourcers, says Serco chief

    Firm says bolstered transparency, a fair dealing ethos and more break-clauses should be introduced in wake of Carillion’s demise


    Whitehall leak: No 10 denies plans for ‘indefinite’ Brexit transition period
    22 Feb 2018 Operational Delivery
    Whitehall leak: No 10 denies plans for ‘indefinite’ Brexit transition period

    Government insists agreed transition will have an end date, ahead of a Brexit war Cabinet meeting in Chequers 


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