Operational Delivery

Department reveals that G4S’s contract to run the centres has been extended for two years until a long-term manager is identified.

Department kicks off early-engagement exercise for new system of managing problems

Unusual intervention from cabinet secretary comes as government chief whip and prime minister’s chief of staff also move to defend Robbins

Treasury select committee chair calls for assurances that the error will not be repeated as HMRC undertakes internal investigation

PAC calls for review of rail franchising model but department hits back at “unbalanced” report

Amber Rudd forced to admit use of targets after she and top official yesterday denied their existence  

Government officials reported to have suggested that those applying for the right to remain in the UK could borrow a friend’s Android device

Auditor general tells MPs government does not have capacity “to do anything but outsource” services across a host of areas

Home secretary Amber Rudd sets out action plan to deal with cases of people facing immigration issues following rule changes

Shadow chancellor proposes independent board to oversee tax authority which he said could improve decision-making

Former immigration chief insists "checks and balances" would prevent wrongful deportations

National Audit Office found gaps of 18% across more than 100 critical skills including intelligence and engineering

Home secretary tells MPs that new Home Office team will aim to resolve cases within two weeks

Jon Thompson updates MPs on Customs Declaration Services programme and decisions to scrap some work in favour of Brexit projects

Three months after the collapse of Carillion, organisation says outsourcing firms’ operating models require greater scrutiny

An in-depth review of the effectiveness of the civil service has focused in on the relationship between officials and political leaders as the key fault line. If it can be improved, so can policy delivery, Andrew Kakabadse tells Richard Johnstone

Some 2,000 staff to move to Salford in 2022, with 2,500 more to follow in 2027

Competition rules also relaxed for appointments aimed at boosting life chances of disadvantaged applicants

Revised Government Estate Strategy, which will “represent a step-change in government’s property ambitions”, expected in weeks

DWP asks suppliers to get involved as it scopes out the market for service desk

Chief inspector of borders and immigration says new exit checks system ‘severely hamstrung’

Possibility of ten-year funding deal, hinted at in session with MPs, described as “the best possible Easter present for the health and social care system”

A project aimed at measuring the legitimacy of government revealed some lessons for politicians and civil servants alike. Suzannah Brecknell considers how to improve the connection between the governing and governed

Officials should seek formal directions when politicians set unrealistic timelines for commissioning, says boss of outsourcing giant