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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Unions slam Reform UK plans to oust perm secs and cut 68,500 jobs
    15 Dec 2025 Operational Delivery

    Unions slam Reform UK plans to oust perm secs and cut 68,500 jobs

    Party announces more details of civil service reform policies including weakening pensions in favour of higher bonuses, increasing office working and big cuts to policy profession
    by Tevye Markson
    Survey finds 98% of Ofsted inspectors are overworked
    22 Jan Operational Delivery
    Survey finds 98% of Ofsted inspectors are overworked
    DWP: PCS strike ballot over 'poverty pay' delayed
    07 Jan Operational Delivery
    DWP: PCS strike ballot over 'poverty pay' delayed
    DVSA appoints new chief exec amid driving test backlog crisis
    22 Dec 2025 Operational Delivery
    DVSA appoints new chief exec amid driving test backlog crisis
    MoJ agency broke Treasury pay rules, annual report reveals
    04 Aug 2017 Operational Delivery
    MoJ agency broke Treasury pay rules, annual report reveals

    Annual report of the National Offender Management Service says additional overtime payments were needed to address staffing pressures


    Most civil servants feel obliged to work overtime – and many will check emails during summer holidays
    03 Aug 2017 Operational Delivery
    Most civil servants feel obliged to work overtime – and many will check emails during summer holidays

    Workload survey shows civil service careers are becoming synonymous with low pay and long hours


    MoJ taking prison officers out of jails to fill Whitehall knowledge gaps, claim governors
    02 Aug 2017 Operational Delivery
    MoJ taking prison officers out of jails to fill Whitehall knowledge gaps, claim governors

    Perm sec Richard Heaton slammed for “less than satisfactory” response to prison pressures


    Government accused of 'sneaking out' MoJ privatisation plan for collection of court fines
    01 Aug 2017 Operational Delivery
    Government accused of 'sneaking out' MoJ privatisation plan for collection of court fines

    Civil servants who collect court fines could be moved to the private sector under outsourcing proposal


    Over 20 public bodies will be created by Brexit, says Cabinet Office minister
    28 Jul 2017 Operational Delivery
    Over 20 public bodies will be created by Brexit, says Cabinet Office minister

    Chris Skidmore commits to place all new public bodies created following Brexit outside London


    Red ratings for four of the government’s major projects
    27 Jul 2017 Operational Delivery
    Red ratings for four of the government’s major projects

    Infrastructure and Projects Authority says number of "at risk" schemes has dropped from 44 in 2016 to 38 this year 


    New directors general at HMRC to boost tax department’s customer service
    26 Jul 2017 Operational Delivery
    New directors general at HMRC to boost tax department’s customer service

    Appointment of Angela MacDonald and Penny Ciniewicz follows departures of key staff Ruth Owen and Jennie Granger earlier this year


    Home Office names new Immigration Enforcement director general
    20 Jul 2017 Operational Delivery
    Home Office names new Immigration Enforcement director general

    Hugh Ind has interim appointment made permanent 


    HMRC officials gear up for move to new Edinburgh hub
    14 Jul 2017 Operational Delivery
    HMRC officials gear up for move to new Edinburgh hub

    Government signs 20-year lease on city centre office development to house 2,900 staff


    May delivers highly personal 'thank you' to civil service
    13 Jul 2017 Operational Delivery
    May delivers highly personal 'thank you' to civil service

    Prime minister applauds Grenfell Tower and terror responses, but calls on Whitehall staff to “be bold” in facing future challenges


    Compulsory redundancy warning as DWP confirms 750 jobs to go in Jobcentre closures
    06 Jul 2017 Operational Delivery
    Compulsory redundancy warning as DWP confirms 750 jobs to go in Jobcentre closures

    Some closure-threatened Jobcentres win reprieve in estates reorganisation, but new sites are earmarked to shut


    UK civil service ‘only the fourth best in the world’
    06 Jul 2017 Operational Delivery
    UK civil service ‘only the fourth best in the world’

    Study finds Whitehall is the world’s most effective civil service for generating policy, but falls down ranking in areas like financial management and digital services


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