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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Civil Service Awards 2025 shortlist announced
    22 Oct Operational Delivery

    Civil Service Awards 2025 shortlist announced

    Home Office is most-shortlisted department, with seven nominations at this year's 20th anniversary ceremony
    by Tevye Markson
    DWP creates new safeguarding team following MPs concerns
    24 Nov Operational Delivery
    DWP creates new safeguarding team following MPs concerns
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    23 Oct Operational Delivery
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    DWP staff indicate support for industrial action over 'unacceptable' pay
    15 Oct Operational Delivery
    DWP staff indicate support for industrial action over 'unacceptable' pay
    New directors general at HMRC to boost tax department’s customer service
    26 Jul 2017 Operational Delivery
    New directors general at HMRC to boost tax department’s customer service

    Appointment of Angela MacDonald and Penny Ciniewicz follows departures of key staff Ruth Owen and Jennie Granger earlier this year


    Home Office names new Immigration Enforcement director general
    20 Jul 2017 Operational Delivery
    Home Office names new Immigration Enforcement director general

    Hugh Ind has interim appointment made permanent 


    HMRC officials gear up for move to new Edinburgh hub
    14 Jul 2017 Operational Delivery
    HMRC officials gear up for move to new Edinburgh hub

    Government signs 20-year lease on city centre office development to house 2,900 staff


    May delivers highly personal 'thank you' to civil service
    13 Jul 2017 Operational Delivery
    May delivers highly personal 'thank you' to civil service

    Prime minister applauds Grenfell Tower and terror responses, but calls on Whitehall staff to “be bold” in facing future challenges


    Compulsory redundancy warning as DWP confirms 750 jobs to go in Jobcentre closures
    06 Jul 2017 Operational Delivery
    Compulsory redundancy warning as DWP confirms 750 jobs to go in Jobcentre closures

    Some closure-threatened Jobcentres win reprieve in estates reorganisation, but new sites are earmarked to shut


    UK civil service ‘only the fourth best in the world’
    06 Jul 2017 Operational Delivery
    UK civil service ‘only the fourth best in the world’

    Study finds Whitehall is the world’s most effective civil service for generating policy, but falls down ranking in areas like financial management and digital services


    Whitehall taskforce to spearhead Grenfell recovery effort
    05 Jul 2017 Operational Delivery
    Whitehall taskforce to spearhead Grenfell recovery effort

    New group will help “put in place the foundations” for recovery, says communities secretary


    Major projects struggle because civil servants 'do not understand the risks'
    29 Jun 2017 Operational Delivery
    Major projects struggle because civil servants 'do not understand the risks'

    Institute for Government says High Speed 1 rail link and Thames Tideway tunnel are among projects where government may have made the wrong investment decision


    Damian Green: new Cabinet Office minister pledges ‘to make sure things happen’ in Whitehall
    26 Jun 2017 Operational Delivery
    Damian Green: new Cabinet Office minister pledges ‘to make sure things happen’ in Whitehall

    First secretary of state says government "can’t park the domestic agenda" amid Brexit negotiations


    DfT publishes Gibb report into Southern Railway woes
    22 Jun 2017 Operational Delivery
    DfT publishes Gibb report into Southern Railway woes

    Transport secretary Chris Grayling insists services are improving and some recommendations are already being implemented


    Justice secretary confirms MoJ prison recruitment plan
    22 Jun 2017 Operational Delivery
    Justice secretary confirms MoJ prison recruitment plan

    Lidington pledges to continue reform programme, but Labour criticise lack of legislation the Queen’s Speech


    Queen's Birthday Honours: knighthoods for perm secs Tom Scholar and Chris Wormald while Shan Morgan becomes a dame
    17 Jun 2017 Operational Delivery
    Queen's Birthday Honours: knighthoods for perm secs Tom Scholar and Chris Wormald while Shan Morgan becomes a dame

    Queen’s Birthday Honours list also includes knighthood for UN under-secretary general Stephen O’Brien


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