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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition
    08 Jul Operational Delivery

    Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition

    Cabinet Office perm sec says the firm has so far missed seven of eight milestones in its transition to taking over the Civil Service Pension Scheme administration
    by Tevye Markson
    New chief exec named for Companies House
    25 Jul Operational Delivery
    New chief exec named for Companies House
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    21 Jul Operational Delivery
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    'Test-and-learn' squads to be sent to 10 areas across England
    16 Jul Operational Delivery
    'Test-and-learn' squads to be sent to 10 areas across England
    Whitehall taskforce to spearhead Grenfell recovery effort
    05 Jul 2017 Operational Delivery
    Whitehall taskforce to spearhead Grenfell recovery effort

    New group will help “put in place the foundations” for recovery, says communities secretary


    Major projects struggle because civil servants 'do not understand the risks'
    29 Jun 2017 Operational Delivery
    Major projects struggle because civil servants 'do not understand the risks'

    Institute for Government says High Speed 1 rail link and Thames Tideway tunnel are among projects where government may have made the wrong investment decision


    Damian Green: new Cabinet Office minister pledges ‘to make sure things happen’ in Whitehall
    26 Jun 2017 Operational Delivery
    Damian Green: new Cabinet Office minister pledges ‘to make sure things happen’ in Whitehall

    First secretary of state says government "can’t park the domestic agenda" amid Brexit negotiations


    DfT publishes Gibb report into Southern Railway woes
    22 Jun 2017 Operational Delivery
    DfT publishes Gibb report into Southern Railway woes

    Transport secretary Chris Grayling insists services are improving and some recommendations are already being implemented


    Justice secretary confirms MoJ prison recruitment plan
    22 Jun 2017 Operational Delivery
    Justice secretary confirms MoJ prison recruitment plan

    Lidington pledges to continue reform programme, but Labour criticise lack of legislation the Queen’s Speech


    Queen's Birthday Honours: knighthoods for perm secs Tom Scholar and Chris Wormald while Shan Morgan becomes a dame
    17 Jun 2017 Operational Delivery
    Queen's Birthday Honours: knighthoods for perm secs Tom Scholar and Chris Wormald while Shan Morgan becomes a dame

    Queen’s Birthday Honours list also includes knighthood for UN under-secretary general Stephen O’Brien


    Civil service employment up for first time in a year
    14 Jun 2017 Operational Delivery
    Civil service employment up for first time in a year

    Small increase in Whitehall headcount reported by ONS, but employment remains almost 150,000 posts below peak set before spending cuts


    'It’s a very big organisation and there are good and bad people': New Cabinet Office minister Damian Green appraises Whitehall
    13 Jun 2017 Operational Delivery
    'It’s a very big organisation and there are good and bad people': New Cabinet Office minister Damian Green appraises Whitehall

    New minister responsible for civil service has praise for officials but also complains about 'ropey' delivery 


    DWP staff strike over proposed Jobcentre closure
    02 Jun 2017 Operational Delivery
    DWP staff strike over proposed Jobcentre closure

    MPs and centre users back call to save one of 78 threatened offices


    Highest paying Whitehall departments revealed
    26 May 2017 Operational Delivery
    Highest paying Whitehall departments revealed

    Senior civil service has biggest range of average salaries of any grade across Whitehall, with Treasury chiefs paid least


    Next government ‘must do more to assess Brexit impact on public services’
    17 May 2017 Operational Delivery
    Next government ‘must do more to assess Brexit impact on public services’

    Commission calls on civil service to scrutinise EU regulations relating to public services to plan reforms ahead of exit


    Anger over plans for HM Revenue & Customs’ Liverpool hub
    15 May 2017 Operational Delivery
    Anger over plans for HM Revenue & Customs’ Liverpool hub

    Conservationists voice fears over proposals to remodel listed city office block


    Brexit will stymie Whitehall for a decade, warns former Blair aide
    12 May 2017 Operational Delivery
    Brexit will stymie Whitehall for a decade, warns former Blair aide

    Veteran negotiator Jonathan Powell lauds civil service’s post-referendum progress but cautions on remaining skills gaps


    Election 2017: The OBR ‘should not include unfunded pledges in official forecasts’
    09 May 2017 Operational Delivery
    Election 2017: The OBR ‘should not include unfunded pledges in official forecasts’

    The Institute for Government says budget projections must not provide “cover for misleading intentions”


    Empower regional mayors ‘to free civil service for Brexit’
    08 May 2017 Operational Delivery
    Empower regional mayors ‘to free civil service for Brexit’

    New combined authority chiefs could improve services and boost local economies if offered new menu of powers, says think tank


    Home Office ‘needs 5,000 extra staff’ to handle Brexit immigration issues
    04 May 2017 Operational Delivery
    Home Office ‘needs 5,000 extra staff’ to handle Brexit immigration issues

    Institute for Government report says free movement could stay for several years because new system won’t be ready


    New research: 10 signs your delivery unit is going off the rails
    27 Apr 2017 Operational Delivery
    New research: 10 signs your delivery unit is going off the rails

    Institute for Government report draws lessons from global take-up of Blair-era innovation


    Government removes Making Tax Digital plans from Budget legislation
    26 Apr 2017 Operational Delivery
    Government removes Making Tax Digital plans from Budget legislation

    Wash-up period sees government compromise to rush crucial tax legislation through House of Commons


    HMRC ‘woefully ill equipped’ for Concentrix deal, MPs say
    06 Apr 2017 Operational Delivery
    HMRC ‘woefully ill equipped’ for Concentrix deal, MPs say

    Public Accounts Committee report on outsourced tax credits debacle says agency lacked the commercial capacity for the payment-by-results deal


    Troubled Families programme may ditch payment-by-results scheme
    05 Apr 2017 Operational Delivery
    Troubled Families programme may ditch payment-by-results scheme

    Changes to be judged on how funding can promote sustainability of services and reduce worklessness


    Aid outsourcing ‘increasing pressure on DfID civil servants’
    04 Apr 2017 Operational Delivery
    Aid outsourcing ‘increasing pressure on DfID civil servants’

    Rise in spending through aid outsourcing has turned DfID into a commissioning department, say MPs


    Demos: Whitehall needs to understand the limitations of big data tools
    04 Apr 2017 Operational Delivery
    Demos: Whitehall needs to understand the limitations of big data tools

    Think tank says data dashboards have the potential to mislead and urges government to boost staff’s data science skills


    National Audit Office sounds alarm over civil service workload
    24 Mar 2017 Operational Delivery
    National Audit Office sounds alarm over civil service workload

    Watchdog warns demands of service pressures, major projects and Brexit are outpacing Whitehall’s capacity to deliver at a time of staffing restrictions and spending restraint


    MPs back six-year shutdown of parliament for 'Crossrail-style' upgrade
    10 Mar 2017 Operational Delivery
    MPs back six-year shutdown of parliament for "Crossrail-style" upgrade

    Public Accounts Committee says economic case is “crystal clear” for both houses to relocate for the duration of a £3.9bn overhaul


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