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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Civil Service Awards 2025 shortlist announced
    22 Oct Operational Delivery

    Civil Service Awards 2025 shortlist announced

    Home Office is most-shortlisted department, with seven nominations at this year's 20th anniversary ceremony
    by Tevye Markson
    DWP creates new safeguarding team following MPs concerns
    24 Nov Operational Delivery
    DWP creates new safeguarding team following MPs concerns
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    23 Oct Operational Delivery
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    DWP staff indicate support for industrial action over 'unacceptable' pay
    15 Oct Operational Delivery
    DWP staff indicate support for industrial action over 'unacceptable' pay
    HS2 appoints new chief executive – on lower pay than his predecessor
    27 Jan 2017 Operational Delivery
    HS2 appoints new chief executive – on lower pay than his predecessor

    Mark Thurston to leave engineering consultancy giant CH2M for new £650k a-year role


    DWP unveils plans to shut 130-plus offices
    26 Jan 2017 Operational Delivery
    DWP unveils plans to shut 130-plus offices

    Estates strategy proposes opening five new large service centres and 50 shared-site operations


    HMRC office closures: loss of corporate memory a big risk, says chief Jon Thompson
    26 Jan 2017 Operational Delivery
    HMRC office closures: loss of corporate memory a big risk, says chief Jon Thompson

    HMRC chief says Building Our Future plans will save more than reported by the National Audit Office earlier this month, but admits keeping hold of local knowledge will be a challenge if staff cannot relocate


    MoD officials set to lend a hand with Brexit planning
    25 Jan 2017 Operational Delivery
    MoD officials set to lend a hand with Brexit planning

    Ministry of Defence perm sec Stephen Lovegrove offers "expertise" to DExEU as Whitehall readies for Brexit – but downplays impact of European Union departure on the MoD's own work


    Home Office urged to reassure emergency services on 'ambitious' network switch
    25 Jan 2017 Operational Delivery
    Home Office urged to reassure emergency services on "ambitious" network switch

    New report from cross-party group of MPs highlights risks to shake up of police, ambulance and fire service comms — but praises low leadership churn at the Home Office


    Serco chief: government saw it as “badge of pride” to transfer “massive” risk to outsourcers
    24 Jan 2017 Operational Delivery
    Serco chief: government saw it as “badge of pride” to transfer “massive” risk to outsourcers

    Boss of major outsourcing company says deliberate moves by government, as well as "foolishness" by suppliers, have put too much risk on shoulders of firms dealing with big public sector contracts


    David Davis: Old hands believe civil service can manage Brexit
    18 Jan 2017 Operational Delivery
    David Davis: Old hands believe civil service can manage Brexit

    Brexit secretary insists claims Whitehall doesn’t have the resourcing to cope with leaving the European Union are driven by officials keen to increase their departmental budgets​


    HMRC not going back to private sector for tax credit checks after Concentrix row
    17 Jan 2017 Operational Delivery
    HMRC not going back to private sector for tax credit checks after Concentrix row

    Comes after supplier Concentrix "consistently failed to achieve more than half of its performance targets" during first year of its tax credit checks contract


    DfE seeks higher education experts in BIS Sheffield 'u-turn”
    16 Jan 2017 Operational Delivery
    DfE seeks higher education experts in BIS Sheffield "u-turn”

    Recruitment drive looks to replace lost policy officers after former department’s relocation bid


    Treasury and HMRC urged to improve joint working in tax policy shake-up
    16 Jan 2017 Operational Delivery
    Treasury and HMRC urged to improve joint working in tax policy shake-up

    More pre-Budget consultation, the creation of a new Cabinet committee, and a tougher stance from Treasury perm secs feature on think tanks' wish list


    HMRC told to slow 'over-ambitious' digital plans
    16 Jan 2017 Operational Delivery
    HMRC told to slow "over-ambitious" digital plans

    Treasury Committee, chaired by Andrew Tyrie (pictured), questions tax authority's plans to make businesses keep digital records and produce quarterly updates


    Overhaul of regulators could save Treasury £500m a year, claims Cabinet Office review
    13 Jan 2017 Operational Delivery
    Overhaul of regulators could save Treasury £500m a year, claims Cabinet Office review

    Cabinet Office-commissioned study backs the “default presumption of full-cost recovery” for regulatory activities


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