'When winter comes, I don’t know how we'll cope': DWP staff struggle to pay for essentials amid cost-of-living crisis
29 Sep Operational Delivery

'When winter comes, I don’t know how we'll cope': DWP staff struggle to pay for essentials amid cost-of-living crisis

Civil servants describe being "let down, seriously underpaid and undervalued" as they choose between basics and visit foodbanks
by Tevye Markson
Rather than 'fixing' the NHS, we need to radically rethink our approach to health
23 Sep Operational Delivery
Rather than 'fixing' the NHS, we need to radically rethink our approach to health
HMCTS pauses IT system rollout in attempt to resolve union dispute
22 Sep Operational Delivery
HMCTS pauses IT system rollout in attempt to resolve union dispute
Truss ‘must not scrap Outcome Delivery Plans’
15 Sep Operational Delivery
Truss ‘must not scrap Outcome Delivery Plans’
Transport for West Midlands: Unlocking a new, greener mode of transport for the UK Sponsored
09 Feb 2021 Operational Delivery
Transport for West Midlands: Unlocking a new, greener mode of transport for the UK
PA Consulting detail their work supporting Transport for West Midlands (TfWM) in designing the UK's largest e-scooter trial
Dominic Cummings was right about greater role for scientists, says ex-DCMS perm sec
03 Feb 2021 Operational Delivery
Dominic Cummings was right about greater role for scientists, says ex-DCMS perm sec
Sue Owen also tells IfG event government's Covid and Brexit experience should boost profile of civil service's operational delivery specialists
Views ahead of IR20: UK Integrated Review of Security, Defence, Development and Foreign Policy Sponsored
02 Feb 2021 Operational Delivery
Views ahead of IR20: UK Integrated Review of Security, Defence, Development and Foreign Policy
COVID-19 has impacted many things and the latest of these is the UK's keenly anticipated Integrated Review. Here, PA Consulting identifies 10 areas of focus
Was 2020 a watershed for public sector use of algorithms?
25 Jan 2021 Operational Delivery
Was 2020 a watershed for public sector use of algorithms?
Last year saw public protests about the use of predictive analytics in decision making. As the technology becomes more widely used in many public services, Sam Trendall asks experts about the implications for government, the law – and the citizens affected
Hampshire County Council: Speeding up support for over 50,000 vulnerable people shielding at home from Covid-19 Sponsored
19 Jan 2021 Operational Delivery
Hampshire County Council: Speeding up support for over 50,000 vulnerable people shielding at home from Covid-19
With over 50,000 vulnerable people shielding at home during the Covid-19 pandemic, Hampshire County Council urgently needed to understand their support needs. PA Consulting explain how a 7-day programme of changes dramatically enhanced the Council's ability to reach those most in need.
Less ‘just in time’, more ‘just in case’: How government can be a better customer when the next crisis hits
16 Dec 2020 Operational Delivery
Less ‘just in time’, more ‘just in case’: How government can be a better customer when the next crisis hits
There have been some government procurement successes during Covid-19, but there are also many lessons to be learned, says Aidan Shilson-Thomas, a senior researcher at the think-tank Reform
How the UK Government can unlock the ingenuity of the nation Sponsored
08 Dec 2020 Operational Delivery
How the UK Government can unlock the ingenuity of the nation
How can the UK learn from the urgency and shared sense of purpose created by a global pandemic, to unlock the nation’s ingenuity? PA Consulting investigates
DfE ‘doesn’t know’ if free school meals voucher company made profit
03 Dec 2020 Operational Delivery
DfE ‘doesn’t know’ if free school meals voucher company made profit
NAO says contractor charged department face value for supermarket vouchers but obtained them at discount
Crown Prosecution Service in England and Wales: Applying customer-centric thinking to improve service delivery Sponsored
01 Dec 2020 Operational Delivery
Crown Prosecution Service in England and Wales: Applying customer-centric thinking to improve service delivery
In order to support a major investment in digital capability, PA Consulting explain how they helped the CPS to redesign their case-management system
Priorities for every department and new FCDO and Treasury hubs: what the Spending Review means for the civil service
25 Nov 2020 Operational Delivery
Priorities for every department and new FCDO and Treasury hubs: what the Spending Review means for the civil service
What are your department’s new priorities?
How defence programmes can use P3M to drive success Sponsored
24 Nov 2020 Operational Delivery
How defence programmes can use P3M to drive success
Defence programmes can increase their chances of success by addressing the project, programme and portfolio management (P3M) basics, writes PA Consulting
Hampshire County Council: The Argenti care technology partnership delivers exceptional results in adult social care Sponsored
18 Nov 2020 Operational Delivery
Hampshire County Council: The Argenti care technology partnership delivers exceptional results in adult social care
Like all providers of adult social care, Hampshire County Council faces the combination of significant cost pressures and rising demand. PA Consulting outlines the work they've done with Argenti technology to shoulder some of the load.
How the UK Government can unlock the ingenuity of the nation Sponsored
10 Nov 2020 Operational Delivery
How the UK Government can unlock the ingenuity of the nation
The huge disruption brought about by Covid-19 is forcing the public sector to do things differently. PA Consulting writes about how best to capitalise on this new ingenuity.
Cabinet Office ‘needs enhancing’ to properly support PM says George Osborne
09 Nov 2020 Operational Delivery
Cabinet Office ‘needs enhancing’ to properly support PM says George Osborne
Former chancellor also floats boosted powers for departmental boards to sack perm secs
Government mulls in-house ‘Crown Consultancy’ to cut use of private firms
09 Nov 2020 Operational Delivery
Government mulls in-house ‘Crown Consultancy’ to cut use of private firms
Report reveals plans after Lord Agnew says overuse of consultants "infantilises" officials
Cabinet Office publishes employee and supplier personal info in data breach
29 Oct 2020 Operational Delivery
Cabinet Office publishes employee and supplier personal info in data breach
Improperly redacted contract included names and mobile phone numbers – which remained publicly available four days after department had been notified of breach
HM Land Registry offers £120k for digital chief to lead transformation
26 Oct 2020 Operational Delivery
HM Land Registry offers £120k for digital chief to lead transformation
Tech leader will oversee digitisation of platforms and infrastructure upgrades
‘The opportunity to have organisations of all types publishing data to common standards is really exciting’: why stats regulators' new award matters
21 Oct 2020 Operational Delivery
‘The opportunity to have organisations of all types publishing data to common standards is really exciting’: why stats regulators' new award matters
The first ever award to recognise the voluntary application of the Office for Statistics Regulation code has been awarded jointly to MHCLG and the Scottish Fiscal Commission, with UCAS named highly commended.
DfE minister says civil service must ‘demonstrate leadership’ as care leavers internship applications open
08 Oct 2020 Operational Delivery
DfE minister says civil service must ‘demonstrate leadership’ as care leavers internship applications open
Children’s minister says government must show leadership to support care leavers as new programme launches
Post-pandemic policymaking 'must go beyond following the science', professors say
02 Oct 2020 Operational Delivery
Post-pandemic policymaking 'must go beyond following the science', professors say
British Academy project sets out ‘five principles to draw on "full breadth of knowledge" for policy
DWP to ‘create new digital function’ as BPDTS is brought back in-house
01 Oct 2020 Operational Delivery
DWP to ‘create new digital function’ as BPDTS is brought back in-house
Union says move completes 'full circle' of change for outsourced benefits and pensions technology services
DWP staffing up to prepare for possible four million unemployed, says Coffey
01 Oct 2020 Operational Delivery
DWP staffing up to prepare for possible four million unemployed, says Coffey
Work and pensions secretary says "I genuinely hope we don't reach that figure, but it's important we are ready to help people"
Civil service “infantilised” by use of consultants, Cabinet Office minister says
30 Sep 2020 Operational Delivery
Civil service “infantilised” by use of consultants, Cabinet Office minister says
Letter seen by the Guardian criticises official capacity to deliver Brexit
Civil Service Fast Stream kicks off recruitment round for over 800 posts
25 Sep 2020 Operational Delivery
Civil Service Fast Stream kicks off recruitment round for over 800 posts
Selection of available jobs includes 244 roles for generalist officials