Civil Service Awards 2025 winners announced
10 Dec Operational Delivery

Civil Service Awards 2025 winners announced

See the full list of winners at the 20th anniversary special ceremony
by Tevye Markson
DWP creates new safeguarding team following MPs concerns
24 Nov Operational Delivery
DWP creates new safeguarding team following MPs concerns
‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
23 Oct Operational Delivery
‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
Civil Service Awards 2025 shortlist announced
22 Oct Operational Delivery
Civil Service Awards 2025 shortlist announced
HMRC customer service levels at ‘all-time-low’, MPs warn
28 Feb 2024 Operational Delivery
HMRC customer service levels at ‘all-time-low’, MPs warn
Report blames “conscious choices made by HMRC and HM Treasury” as call wait times jump up
Cabinet Office 'probably tries to do too much', Chisholm tells MPs
27 Feb 2024 Operational Delivery
Cabinet Office 'probably tries to do too much', Chisholm tells MPs
Outgoing perm sec acknowledges department's diverse operations can be a challenge
Departments ‘must act now’ to prevent fraud in future emergencies
08 Feb 2024 Operational Delivery
Departments ‘must act now’ to prevent fraud in future emergencies
“By the time an emergency has started, it is usually too late to take all the steps needed," NAO report warns
‘If you're not a bit anxious at that point, something's wrong’: Perm secs on setting up DSIT, DBT and DESNZ
07 Feb 2024 Operational Delivery
‘If you're not a bit anxious at that point, something's wrong’: Perm secs on setting up DSIT, DBT and DESNZ
A year on from the MOG changes that shocked us all, the three departments' perm secs reflect and share their priorities for the year ahead
PCS calls off planned DVSA strike
07 Feb 2024 Operational Delivery
PCS calls off planned DVSA strike
Union says it has reached an agreement with DVSA management after “intensive talks”
DVSA staff to walk out over 'reckless' plan to clear test backlog
30 Jan 2024 Operational Delivery
DVSA staff to walk out over 'reckless' plan to clear test backlog
Driver services recovery programme to cut down waiting times creates “significant safety risks”, PCS says
Labour MP calls for arm's-length body review to avoid future Post Office scandal
23 Jan 2024 Operational Delivery
Labour MP calls for arm's-length body review to avoid future Post Office scandal
Government should be "able to intervene more directly on occasions" in light of Horizon scandal, Kevan Jones says
DWP's People Survey workload scores 'improving', perm sec says
17 Jan 2024 Operational Delivery
DWP's People Survey workload scores 'improving', perm sec says
Figures follow testimonies describing “unbearable” pressures and “improper” staffing levels
Boosting public sector productivity could save tens of billions – NAO
16 Jan 2024 Operational Delivery
Boosting public sector productivity could save tens of billions – NAO
"It is relatively easy to cut spending" if government takes the right steps, Gareth Davies will tell MPs today
'We're here to make a difference': DWP perm sec Peter Schofield on team working, moments of change and the importance of values
15 Jan 2024 Operational Delivery
'We're here to make a difference': DWP perm sec Peter Schofield on team working, moments of change and the importance of values
The Department for Work and Pensions perm sec tells CSW about his civil service career, his connection to DWP’s mission, and a profound turning point in his personal life
‘We’re a people organisation’: DWP’s Peter Schofield on supporting customers and encouraging his teenagers to revise
20 Dec 2023 Operational Delivery
‘We’re a people organisation’: DWP’s Peter Schofield on supporting customers and encouraging his teenagers to revise
The Department for Work and Pensions perm sec sets out his priorities for 2024
'Being bold and innovative means making brave choices': Angela MacDonald on HMRC's transformation journey
14 Dec 2023 Operational Delivery
'Being bold and innovative means making brave choices': Angela MacDonald on HMRC's transformation journey
HMRC's second perm sec looks back on a year she is proud of, and forward to her first Christmas as a "granny"