Operational Delivery Profession Awards winners announced
24 Apr Operational Delivery

Operational Delivery Profession Awards winners announced

Team who made theory test booking system accessible to deaf people and HMRC official who transformed how the department approaches staff safety are among this year's winners
by Tevye Markson
Pension crisis: Renewed calls to end Capita contract after Royal Mail decision
23 Apr Operational Delivery
Pension crisis: Renewed calls to end Capita contract after Royal Mail decision
MoJ announces funding for 1,300 extra probation officers
20 Mar Operational Delivery
MoJ announces funding for 1,300 extra probation officers
'We must never forget that every customer interaction counts': DVLA chief Tim Moss on joining-up services and delivering for citizens
18 Mar Operational Delivery
'We must never forget that every customer interaction counts': DVLA chief Tim Moss on joining-up services and delivering for citizens
EXCL: DWP civil servants describe ‘unbearable’ workloads amid ‘all-time low staffing’ levels Exclusive
04 Dec 2023 Operational Delivery
EXCL: DWP civil servants describe ‘unbearable’ workloads amid ‘all-time low staffing’ levels
Pressures causing Department for Work and Pensions officials to skip breaks, work long hours and "leave in droves" or take long-term sick leave
Home Office vetoes MPs' request to attend immigration inspection
29 Nov 2023 Operational Delivery
Home Office vetoes MPs' request to attend immigration inspection
Request to accompany borders watchdog was denied to "preserve the independence of the inspectorate", select committee told
Lack of 'operational readiness' delayed measures to curb Covid, Vallance says
20 Nov 2023 Operational Delivery
Lack of 'operational readiness' delayed measures to curb Covid, Vallance says
"Urgency of action" was not "as consistent and as reliable as it should have been across Whitehall", ex-scientific adviser says
Departments facing 16% real-terms budget cuts, think tank predicts
06 Nov 2023 Operational Delivery
Departments facing 16% real-terms budget cuts, think tank predicts
Such a big five-year drop in spending "looks completely undeliverable", Resolution Foundation research director says
DWP 'too slow to fix mistakes' as it pays out £74m in disability-benefit arrears
01 Nov 2023 Operational Delivery
DWP 'too slow to fix mistakes' as it pays out £74m in disability-benefit arrears
Department has reviewed just under a quarter of cases affected by a court judgment since 2021
Efficiency is a moral imperative – but there are few incentives in Whitehall to really do more for less
20 Oct 2023 Operational Delivery
Efficiency is a moral imperative – but there are few incentives in Whitehall to really do more for less
Every pound that is wasted is a pound that could have been used to improve people’s lives, but little is done to recognise those who identify specific risks to spending, or operational bottlenecks to greater efficiency
MoJ agrees sentencing delays as prisons near capacity limits
12 Oct 2023 Operational Delivery
MoJ agrees sentencing delays as prisons near capacity limits
Judges urged to postpone jailing some categories of criminal to ease pressure on places
HS2 'assessing impact' of cancellation on contracts
10 Oct 2023 Operational Delivery
HS2 'assessing impact' of cancellation on contracts
Signed contracts include £300m of framework agreements signed shortly before cancellation of Manchester leg
Generalist scheme axed in Fast Stream revamp Exclusive
06 Oct 2023 Operational Delivery
Generalist scheme axed in Fast Stream revamp
Grad programme pathway is split into individual policy and operational delivery schemes
'No longer safe': Watchdog finds 'prison-like conditions' at Home Office detention centre
05 Oct 2023 Operational Delivery
'No longer safe': Watchdog finds 'prison-like conditions' at Home Office detention centre
Prisons inspector "concerned about deteriorating outcomes" at Yarl's Wood Immigration Removal Centre
All departments should take responsibility for rough sleeping, report argues
26 Sep 2023 Operational Delivery
All departments should take responsibility for rough sleeping, report argues
Kerslake Commission says departments should collaborate and have collective accountability for rough sleeping
NI perm secs told to begin consultation on cash-raising measures
21 Sep 2023 Operational Delivery
NI perm secs told to begin consultation on cash-raising measures
Move follows secretary of state’s imposition of £14.2bn budget amid Stormont power vacuum