Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition
08 Jul Operational Delivery

Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition

Cabinet Office perm sec says the firm has so far missed seven of eight milestones in its transition to taking over the Civil Service Pension Scheme administration
by Tevye Markson
NHS 10-year plan sets out blueprint for redesigned centre
03 Jul Operational Delivery
NHS 10-year plan sets out blueprint for redesigned centre
The real test of the industrial strategy? Whole-of-government delivery
02 Jul Operational Delivery
The real test of the industrial strategy? Whole-of-government delivery
SR25: MoJ gets funding injection for new prison places and probation services
12 Jun Operational Delivery
SR25: MoJ gets funding injection for new prison places and probation services
DVLA criticised for ‘antiquated’ operations and unclear modernisation strategy
17 Mar 2023 Operational Delivery
DVLA criticised for ‘antiquated’ operations and unclear modernisation strategy
Backlogs report also accuses Department for Transport of taking “hands-off approach” to licensing agency
Passport Office staff to strike for five weeks as union ramps up pay dispute
17 Mar 2023 Operational Delivery
Passport Office staff to strike for five weeks as union ramps up pay dispute
Around 1,000 Passport Office staff are set to strike, close to a quarter of the organisation's workforce
Environment Agency names Treasury DG as chief exec
17 Mar 2023 Operational Delivery
Environment Agency names Treasury DG as chief exec
Philip Duffy will succeed James Bevan at Horizon House from July
Spring Budget defence and childcare boosts 'mean spending cuts elsewhere'
16 Mar 2023 Operational Delivery
Spring Budget defence and childcare boosts 'mean spending cuts elsewhere'
Departments may have to cut £18bn following Hunt's announcements yesterday, IFS says
Spring Budget: Government launches new savings tracker amid departmental spending squeeze
15 Mar 2023 Operational Delivery
Spring Budget: Government launches new savings tracker amid departmental spending squeeze
IFS warns defence and childcare boosts could mean “very tough time for other spending areas”
DWP pledges to improve disabled people's experience of benefits system
15 Mar 2023 Operational Delivery
DWP pledges to improve disabled people's experience of benefits system
White paper promises to boost "trust and transparency" as Jeremy Hunt announces “biggest change to our welfare system in a decade"
Universal Credit sanctions tightened again as DWP told to publish research on their effectiveness
15 Mar 2023 Operational Delivery
Universal Credit sanctions tightened again as DWP told to publish research on their effectiveness
ICO tells DWP to publish evaluation as chancellor says sanctions will be applied "more rigorously"
HS2 pause will just ramp up costs, warns Infrastructure Commission chair
13 Mar 2023 Operational Delivery
HS2 pause will just ramp up costs, warns Infrastructure Commission chair
John Armitt’s comments come as Department for Transport announces delivery of section of high-speed line will be pushed back by two years
Stalemate as DfE refuses to negotiate with teachers' unions unless strikes called off
09 Mar 2023 Operational Delivery
Stalemate as DfE refuses to negotiate with teachers' unions unless strikes called off
But perm sec Susan Acland-Hood said the department is willing to renegotiate this year's pay offer
HMRC 'regularly has to persuade people not to retire'... and six other things we learnt at PublicTechnology Live
06 Mar 2023 Operational Delivery
HMRC 'regularly has to persuade people not to retire'... and six other things we learnt at PublicTechnology Live
Tech roadblocks for driving theory tests, how government online services can improve and more
Hancock denies ignoring Whitty's advice on Covid tests for care homes
01 Mar 2023 Operational Delivery
Hancock denies ignoring Whitty's advice on Covid tests for care homes
Leaked WhatsApp message said Hancock did not believe testing commitment "adds anything"
Commission aims to fix ‘hopelessly ill-equipped‘ centre of government
01 Mar 2023 Operational Delivery
Commission aims to fix ‘hopelessly ill-equipped‘ centre of government
Former cabinet secretary Gus O’Donnell and historian Peter Hennessy back yearlong IfG project
Asylum backlog hits record high as Home Office launches 'streamlined' applications
24 Feb 2023 Operational Delivery
Asylum backlog hits record high as Home Office launches 'streamlined' applications
More than 160,000 people waiting on asylum decisions – quadruple the number at the end of 2019
DIT seeks £145k chief operating officer despite looming demise
24 Feb 2023 Operational Delivery
DIT seeks £145k chief operating officer despite looming demise
Applicants are warned the role will be located in Department for Business and Trade after machinery of government changes
HMCTS has ‘limited understanding’ of savings £1.3bn reforms are delivering
23 Feb 2023 Operational Delivery
HMCTS has ‘limited understanding’ of savings £1.3bn reforms are delivering
Costs have risen and projected savings have decreased amid Common Platform woes, NAO says
DVSA and Ofsted staff to strike
21 Feb 2023 Operational Delivery
DVSA and Ofsted staff to strike
PCS union tells government to put forward "concrete proposals" to resolve pay and conditions dispute
NHS 'volunteer army' could be used to ease pressure on social-care services amid staffing crisis
20 Feb 2023 Operational Delivery
NHS 'volunteer army' could be used to ease pressure on social-care services amid staffing crisis
Volunteers could help "reduce pressure on services and enable better outcomes" in adult social care
MoD medics aid victims of Turkey earthquake
20 Feb 2023 Operational Delivery
MoD medics aid victims of Turkey earthquake
More than 100 specialists join international aid response
DWP to close 20 temporary jobcentres
10 Feb 2023 Operational Delivery
DWP to close 20 temporary jobcentres
First tranche of closures announced after opening of 194 sites to support Plan for Jobs
Counter-terror Prevent duty could be expanded to DWP, Border Force and asylum staff
09 Feb 2023 Operational Delivery
Counter-terror Prevent duty could be expanded to DWP, Border Force and asylum staff
Braverman accepts 34 review recommendations but opponents criticise increased focus on Islamist threat
'There will be a job for everyone,' Sarah Munby reassures civil servants as BEIS splits Exclusive
07 Feb 2023 Operational Delivery
'There will be a job for everyone,' Sarah Munby reassures civil servants as BEIS splits
Simon Case acknowledges staff are "unsettled" as perm sec says she "didn’t expect" today's announcement
DVLA staff set for further strike dates
07 Feb 2023 Operational Delivery
DVLA staff set for further strike dates
PCS members working on drivers’ medical issues plan six-day walkout at end of this month
Nick Timothy reviewing Home Office 'structures and systems'
30 Jan 2023 Operational Delivery
Nick Timothy reviewing Home Office 'structures and systems'
Theresa May's former adviser is working as an independent consultant at the department
Eyes on the prize: How to improve civil service delivery
20 Jan 2023 Operational Delivery
Eyes on the prize: How to improve civil service delivery
With big savings and a better citizen experience up for grabs, the NAO’s Alec Steel offers practical advice on using information to improve service delivery