Civil Service Awards 2025 shortlist announced
22 Oct Operational Delivery

Civil Service Awards 2025 shortlist announced

Home Office is most-shortlisted department, with seven nominations at this year's 20th anniversary ceremony
by Tevye Markson
DWP creates new safeguarding team following MPs concerns
24 Nov Operational Delivery
DWP creates new safeguarding team following MPs concerns
‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
23 Oct Operational Delivery
‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
DWP staff indicate support for industrial action over 'unacceptable' pay
15 Oct Operational Delivery
DWP staff indicate support for industrial action over 'unacceptable' pay
Senior Tory 'tremendously encouraged' by Labour's plans for delivery
12 Jul 2024 Operational Delivery
Senior Tory 'tremendously encouraged' by Labour's plans for delivery
Plus, IFS director hails Starmer's "remarkably experienced" ministerial team
No.10 promises to loosen control over England's regions
10 Jul 2024 Operational Delivery
No.10 promises to loosen control over England's regions
“For too long a Westminster government has tightly gripped control," Angela Rayner tells metro mayors
New government must address prisons crisis 'within days', think tank warns
03 Jul 2024 Operational Delivery
New government must address prisons crisis 'within days', think tank warns
Overcrowding is down to sustained mismanagement, rather than unforeseen circumstances, IfG says
'Don’t surprise a politician': PAC chair Meg Hillier on accountability, openness and collecting 'Yes, Minister moments'
01 Jul 2024 Operational Delivery
'Don’t surprise a politician': PAC chair Meg Hillier on accountability, openness and collecting 'Yes, Minister moments'
Meg Hillier has spent nearly a decade investigating the ins and outs of government delivery in her role as chair of the Public Accounts Committee. What wisdom can she share with officials and future ministers?
Next government 'must examine drivers of disability benefit spending, not rush to restrict'
21 Jun 2024 Operational Delivery
Next government 'must examine drivers of disability benefit spending, not rush to restrict'
Resolution Foundation calls for "serious strategy" involving the NHS and employers as well as DWP and the Treasury
Progress on levelling up 'glacial', think tank says
19 Jun 2024 Operational Delivery
Progress on levelling up 'glacial', think tank says
Next government must be "decisive" if it wants to meet aims of levelling up white paper by 2030, IFS warns
Think tank makes argument for delivery units across government
18 Jun 2024 Operational Delivery
Think tank makes argument for delivery units across government
Reform paper makes series of recommendations to tackle barriers to effective delivery
Government must reduce size of the state or raise taxes, IFS warns
10 Jun 2024 Operational Delivery
Government must reduce size of the state or raise taxes, IFS warns
The think tank has urged political parties to set out their plan
I worked for Blair's Delivery Unit – trust me that the next government needs a new approach to reform
06 Jun 2024 Operational Delivery
I worked for Blair's Delivery Unit – trust me that the next government needs a new approach to reform
Top-down targets simply don’t release the creativity and compassion in our public servants that all of us are going to depend on, writes a former perm sec
'Current systems are deficient': HMRC warned over 'digital-by-default' approach
04 Jun 2024 Operational Delivery
'Current systems are deficient': HMRC warned over 'digital-by-default' approach
Industry bodies say there is a "gap" between the availability of online tools and HMRC's perceptions of what taxpayers can actually do
HMRC apologises for child benefit payment error
04 Jun 2024 Operational Delivery
HMRC apologises for child benefit payment error
Processing error that delayed child benefit payments for 500,000 people now fixed, department says
Power failure at Defra data centre caused ‘no significant border delays’, minister says
30 May 2024 Operational Delivery
Power failure at Defra data centre caused ‘no significant border delays’, minister says
Outage of key government service for sharing data between agencies operating at UK border lasted four days