Unions slam Reform UK plans to oust perm secs and cut 68,500 jobs
15 Dec 2025 Operational Delivery

Unions slam Reform UK plans to oust perm secs and cut 68,500 jobs

Party announces more details of civil service reform policies including weakening pensions in favour of higher bonuses, increasing office working and big cuts to policy profession
by Tevye Markson
DWP: PCS strike ballot over 'poverty pay' delayed
07 Jan Operational Delivery
DWP: PCS strike ballot over 'poverty pay' delayed
DVSA appoints new chief exec amid driving test backlog crisis
22 Dec 2025 Operational Delivery
DVSA appoints new chief exec amid driving test backlog crisis
Civil Service Awards 2025 winners announced
10 Dec 2025 Operational Delivery
Civil Service Awards 2025 winners announced
DBS pares back contact-centre hours to cope with strike
12 Aug 2022 Operational Delivery
DBS pares back contact-centre hours to cope with strike
Service warns of “disruption and delays” ahead of contract staff walk-out over pay
Homes for Ukraine scheme faces 'crisis' as quarter of hosts plan to quit
11 Aug 2022 Operational Delivery
Homes for Ukraine scheme faces 'crisis' as quarter of hosts plan to quit
Home Office accused of being "unprepared" for hosts to "claim their homes and lives back" as six-month point nears
'Talking to angry customers can be challenging and you can end up taking it personally. But your job is to solve the query'
02 Aug 2022 Operational Delivery
'Talking to angry customers can be challenging and you can end up taking it personally. But your job is to solve the query'
A huge diversity of people and roles make up the modern civil service. Ioana Sur shares what it's been like on the HMRC front line during the pandemic
'You need to be professional, trustworthy, and tolerate long hours inside the abattoir': what it takes to be a meat hygiene inspector
02 Aug 2022 Operational Delivery
'You need to be professional, trustworthy, and tolerate long hours inside the abattoir': what it takes to be a meat hygiene inspector
A huge diversity of people and roles make up the modern civil service. Stephen Holden was named the FSA’s Meat Hygiene Inspector of the Year for 2022. Here he reflects on 30 years ensuring meat is safe to eat and animal welfare is not compromised
FCDO admits it has ‘fundamental lessons to learn’ from Afghan exit
01 Aug 2022 Operational Delivery
FCDO admits it has ‘fundamental lessons to learn’ from Afghan exit
Department tells MPs last summer’s Kabul evacuation exposed crisis-response areas that “need improvement”
Passport Office director rejects claims of toxic working culture
22 Jul 2022 Operational Delivery
Passport Office director rejects claims of toxic working culture
Management and home working not to blame for passport delays, HMPO senior official adds
Three ways defence organisations can deliver sustainably Partner Content
14 Jun 2022 Operational Delivery
Three ways defence organisations can deliver sustainably
David Jones, PA Consulting's defence and security expert, outlines the crucial and practical steps defence organisations can take to make an impact, changing the public perception to see them as safety, security and justice guardians
National resilience — a new approach Partner Content
24 May 2022 Operational Delivery
National resilience — a new approach
We urgently need to address the misnomer that resilience costs money, says Caroline Field, PA Consulting's national resilience expert
Ageing DWP IT 'stopped Sunak raising benefits to keep pace with inflation'
10 May 2022 Operational Delivery
Ageing DWP IT 'stopped Sunak raising benefits to keep pace with inflation'
Reports claim chancellor was advised that payments of legacy benefits could only be increased once a year
A strong foundation for national resilience Partner Content
10 May 2022 Operational Delivery
A strong foundation for national resilience
Caroline Field, PA National Resilience expert, examines the key areas to focus on to capitalise on the opportunities to improve resilience across the country
‘Typical hostile environment treatment’ – Home Office leaves thousands of Turkish nationals waiting more than a year for visa decisions
05 May 2022 Operational Delivery
‘Typical hostile environment treatment’ – Home Office leaves thousands of Turkish nationals waiting more than a year for visa decisions
Applicants say they have been provided with little information on the processing delays that mean they cannot leave the UK – even for births or funerals – and struggle to prove their right to live and work in this country
How public sector leaders can stop strategies becoming 'shelfware' Partner Content
19 Apr 2022 Operational Delivery
How public sector leaders can stop strategies becoming 'shelfware'
Creating strategy is one challenge — delivering it is another. PA Consulting builds on its experience in the public and private sectors to shed light on a path to developing long-term public sector strategy