Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition
08 Jul Operational Delivery

Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition

Cabinet Office perm sec says the firm has so far missed seven of eight milestones in its transition to taking over the Civil Service Pension Scheme administration
by Tevye Markson
NHS 10-year plan sets out blueprint for redesigned centre
03 Jul Operational Delivery
NHS 10-year plan sets out blueprint for redesigned centre
The real test of the industrial strategy? Whole-of-government delivery
02 Jul Operational Delivery
The real test of the industrial strategy? Whole-of-government delivery
SR25: MoJ gets funding injection for new prison places and probation services
12 Jun Operational Delivery
SR25: MoJ gets funding injection for new prison places and probation services
Read the March 2022 edition of Civil Service World
17 Mar 2022 Operational Delivery
Read the March 2022 edition of Civil Service World
Defence Equipment & Support chief exec Sir Simon Bollom on the "pinnacle" of his 40-year career and experts reflect on cyber threats in this month's Security & Policing focus
'There is something wrong with the way Whitehall does policy': Ex-DfE perm sec blasts ‘reality disconnect’
08 Mar 2022 Operational Delivery
'There is something wrong with the way Whitehall does policy': Ex-DfE perm sec blasts ‘reality disconnect’
Jonathan Slater says policymakers should have frontline delivery experience and be rewarded for results on the ground
EXCL: DWP exploring capability-based pay reform Exclusive
08 Mar 2022 Operational Delivery
EXCL: DWP exploring capability-based pay reform
Department investigates pay models that would help it “grow in the marketplace as a place of choice for employees”
Driver & Vehicle Standards Agency: creating a better experience for learner drivers to keep roads safe Partner Content
08 Mar 2022 Operational Delivery
Driver & Vehicle Standards Agency: creating a better experience for learner drivers to keep roads safe
PA Consulting discusses its experience working with the DVSA to enhance its supply chain and customer experience
'The most challenging summit anybody’s ever held': Cop26 COO Wasim Mir on last year's climate conference
15 Feb 2022 Operational Delivery
'The most challenging summit anybody’s ever held': Cop26 COO Wasim Mir on last year's climate conference
Organising a climate summit amid a pandemic was a massive logistical and diplomatic undertaking. Wasim Mir takes us behind the scenes of Cop26
WATCH: Steve Glass on the work of the Vaccine Taskforce and maintaining 'tenacity under pressure'
28 Jan 2022 Operational Delivery
WATCH: Steve Glass on the work of the Vaccine Taskforce and maintaining 'tenacity under pressure'
The winner of the Cabinet Secretary's Outstanding Leader Award shares how the task force delivered Covid-19 vaccines under extraordinary circumstances and on a massive scale, and lessons for the future
Read the January 2022 issue of Civil Service World
24 Jan 2022 Operational Delivery
Read the January 2022 issue of Civil Service World
Featuring exclusive interviews with HMRC's second perm sec and Cop26's chief operating officer
MPs to forcibly publish report on benefits system after ‘repeated obstruction’ from DWP
17 Jan 2022 Operational Delivery
MPs to forcibly publish report on benefits system after ‘repeated obstruction’ from DWP
Work and pensions secretary Thérèse Coffey has repeatedly refused to publish the research
A Differentiated Future Partner Content
11 Jan 2022 Operational Delivery
A Differentiated Future
Five key themes have emerged from PA consulting's latest survey, pointing towards a very different Higher Education sector in years to come
Poor evaluation means government ‘not learning from failure’, NAO head warns
10 Jan 2022 Operational Delivery
Poor evaluation means government ‘not learning from failure’, NAO head warns
“Limited consequences” for failing to evaluate projects means too few public bodies are doing so, Gareth Davies says
Airport fit for Air Force One Partner Content
05 Jan 2022 Operational Delivery
Airport fit for Air Force One
It went off without a hitch, but the logistics of gathering world leaders in Cornwall for the G7 Summit in June 2021 didn't just happen on its own but with the expertise of Costain. Here's how we made Newquay Airport fit for the arrival of President Joe Biden
Artificial intelligence without digital discrimination Partner Content
04 Jan 2022 Operational Delivery
Artificial intelligence without digital discrimination
Machine learning has huge potential to address government challenges but it is accompanied by a unique set of risks. Civica explains the challenges involved in deploying this technology in the public sector, pointing to a less hazardous path
Ministers mistake cuts for ‘efficiency’, MPs warn
06 Dec 2021 Operational Delivery
Ministers mistake cuts for ‘efficiency’, MPs warn
Funding boost for departmental capability and capacity might be needed to save money long term, PAC says
Investigating the responsiveness of the civil service Partner Content
03 Dec 2021 Operational Delivery
Investigating the responsiveness of the civil service
The world has changed dramatically, and to face these emerging challenges the civil service must respond rapidly. PA Consulting investigates civil service responsiveness to seek out the best global practices
'The big thing is unleashing people’s adaptivity': how departments should plan the future of work
02 Dec 2021 Operational Delivery
'The big thing is unleashing people’s adaptivity': how departments should plan the future of work
As departments and agencies look beyond the pandemic to plan their future approaches to hybrid working, industry professionals, academics and unions share what they should be considering
'The most rewarding work I’ve ever done': Kabul evacuation supported by rapid response team
01 Dec 2021 Operational Delivery
'The most rewarding work I’ve ever done': Kabul evacuation supported by rapid response team
Manager within Surge and Rapid Response Team "shed tears of joy" on hearing that family she helped had returned to the UK
Cab sec acknowledges civil service’s science skills shortfall
26 Nov 2021 Operational Delivery
Cab sec acknowledges civil service’s science skills shortfall
Simon Case pledges to “recruit more Kate Binghams” after former Vaccine Taskforce boss’s criticisms
Home Office 'failing to keep on top of asylum cases' as children wait 550 days for decisions
25 Nov 2021 Operational Delivery
Home Office 'failing to keep on top of asylum cases' as children wait 550 days for decisions
Inspectors find "no evidence of any case type being prioritised"
Home Office should lose Windrush compensation scheme role, MPs say
24 Nov 2021 Operational Delivery
Home Office should lose Windrush compensation scheme role, MPs say
Badly-managed scheme has "compounded the injustices" of the Windrush scandal, MPs say
How DWP hired 13,500 new work coaches – without meeting a single one
23 Nov 2021 Operational Delivery
How DWP hired 13,500 new work coaches – without meeting a single one
Faced with a Herculean hiring drive as coronavirus restrictions took hold, the department could not recruit candidates in the usual ways. So what did it do instead?
Government was not prepared enough for Covid pandemic, NAO finds
19 Nov 2021 Operational Delivery
Government was not prepared enough for Covid pandemic, NAO finds
Lessons from previous simulation exercises "not fully implemented", watchdog says
Beyond Whitehall: focus on people to make civil service relocation a success Partner Content
17 Nov 2021 Operational Delivery
Beyond Whitehall: focus on people to make civil service relocation a success
The key element that will make or break the relocation of policy roles out of London is the people involved. Keith Joughin and Tom Fitzlucas shed light on the key considerations
DHSC sets up NHS Delivery Unit to 'tackle waiting lists and recover services'
15 Nov 2021 Operational Delivery
DHSC sets up NHS Delivery Unit to 'tackle waiting lists and recover services'
Sir Michael Barber will advise health secretary on new unit after calling for ‘war room’ to support underperforming NHS trusts
Home Office offers £140k for DG to work in 'ambiguous and complex environment'
09 Nov 2021 Operational Delivery
Home Office offers £140k for DG to work in 'ambiguous and complex environment'
Successful candidate for migration and borders role must be a “strong, engaging and collaborative leader”