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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Civil Service Awards 2025 shortlist announced
    22 Oct Operational Delivery

    Civil Service Awards 2025 shortlist announced

    Home Office is most-shortlisted department, with seven nominations at this year's 20th anniversary ceremony
    by Tevye Markson
    DWP creates new safeguarding team following MPs concerns
    24 Nov Operational Delivery
    DWP creates new safeguarding team following MPs concerns
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    23 Oct Operational Delivery
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    DWP staff indicate support for industrial action over 'unacceptable' pay
    15 Oct Operational Delivery
    DWP staff indicate support for industrial action over 'unacceptable' pay
    Passport Office director rejects claims of toxic working culture
    22 Jul 2022 Operational Delivery
    Passport Office director rejects claims of toxic working culture
    Management and home working not to blame for passport delays, HMPO senior official adds
    Three ways defence organisations can deliver sustainably Partner Content
    14 Jun 2022 Operational Delivery
    Three ways defence organisations can deliver sustainably
    David Jones, PA Consulting's defence and security expert, outlines the crucial and practical steps defence organisations can take to make an impact, changing the public perception to see them as safety, security and justice guardians
    National resilience — a new approach Partner Content
    24 May 2022 Operational Delivery
    National resilience — a new approach
    We urgently need to address the misnomer that resilience costs money, says Caroline Field, PA Consulting's national resilience expert
    Ageing DWP IT 'stopped Sunak raising benefits to keep pace with inflation'
    10 May 2022 Operational Delivery
    Ageing DWP IT 'stopped Sunak raising benefits to keep pace with inflation'
    Reports claim chancellor was advised that payments of legacy benefits could only be increased once a year
    A strong foundation for national resilience Partner Content
    10 May 2022 Operational Delivery
    A strong foundation for national resilience
    Caroline Field, PA National Resilience expert, examines the key areas to focus on to capitalise on the opportunities to improve resilience across the country
    ‘Typical hostile environment treatment’ – Home Office leaves thousands of Turkish nationals waiting more than a year for visa decisions
    05 May 2022 Operational Delivery
    ‘Typical hostile environment treatment’ – Home Office leaves thousands of Turkish nationals waiting more than a year for visa decisions
    Applicants say they have been provided with little information on the processing delays that mean they cannot leave the UK – even for births or funerals – and struggle to prove their right to live and work in this country
    How public sector leaders can stop strategies becoming 'shelfware' Partner Content
    19 Apr 2022 Operational Delivery
    How public sector leaders can stop strategies becoming 'shelfware'
    Creating strategy is one challenge — delivering it is another. PA Consulting builds on its experience in the public and private sectors to shed light on a path to developing long-term public sector strategy
    Building the UK as a digital pioneer Partner Content
    05 Apr 2022 Operational Delivery
    Building the UK as a digital pioneer
    The successful delivery of the National Cyber Strategy requires government, industry and individuals to work together across markets to proactively share risk and opportunity, moving beyond passing risk across contractual boundaries towards collaboration
    A real shot in the arm: the highs, lows and lessons of delivering the Vaccines Programme
    29 Mar 2022 Operational Delivery
    A real shot in the arm: the highs, lows and lessons of delivering the Vaccines Programme
    In a bleak and challenging time, the breath-taking speed and success of the Covid-19 vaccine rollout provided much-needed hope across the country. Beckie Smith meets Antonia Williams and Leila Tavakoli, who worked on the programme, to discuss what they learned from this award-winning endeavour
    Read the March 2022 edition of Civil Service World
    17 Mar 2022 Operational Delivery
    Read the March 2022 edition of Civil Service World
    Defence Equipment & Support chief exec Sir Simon Bollom on the "pinnacle" of his 40-year career and experts reflect on cyber threats in this month's Security & Policing focus
    'There is something wrong with the way Whitehall does policy': Ex-DfE perm sec blasts ‘reality disconnect’
    08 Mar 2022 Operational Delivery
    'There is something wrong with the way Whitehall does policy': Ex-DfE perm sec blasts ‘reality disconnect’
    Jonathan Slater says policymakers should have frontline delivery experience and be rewarded for results on the ground
    EXCL: DWP exploring capability-based pay reform Exclusive
    08 Mar 2022 Operational Delivery
    EXCL: DWP exploring capability-based pay reform
    Department investigates pay models that would help it “grow in the marketplace as a place of choice for employees”
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