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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Civil Service Commission seeks more independence from Cabinet Office
    18 Apr Operational Delivery

    Civil Service Commission seeks more independence from Cabinet Office

    Gisela Stuart says the regulator has at times been "treated like a business unit of the Cabinet Office"
    by Tevye Markson
    'The border must continually evolve': How Border Force is tackling new threats
    01 Jun Operational Delivery
    'The border must continually evolve': How Border Force is tackling new threats
    DfT swerves call for DVLA strategic review
    01 Jun Operational Delivery
    DfT swerves call for DVLA strategic review
    ‘Dysfunctional’ FCDO systems left aid watchdog unable to recruit staff and pay contractors
    25 May Operational Delivery
    ‘Dysfunctional’ FCDO systems left aid watchdog unable to recruit staff and pay contractors
    Hancock denies ignoring Whitty's advice on Covid tests for care homes
    01 Mar Operational Delivery
    Hancock denies ignoring Whitty's advice on Covid tests for care homes
    Leaked WhatsApp message said Hancock did not believe testing commitment "adds anything"
    Commission aims to fix ‘hopelessly ill-equipped‘ centre of government
    01 Mar Operational Delivery
    Commission aims to fix ‘hopelessly ill-equipped‘ centre of government
    Former cabinet secretary Gus O’Donnell and historian Peter Hennessy back yearlong IfG project
    Asylum backlog hits record high as Home Office launches 'streamlined' applications
    24 Feb Operational Delivery
    Asylum backlog hits record high as Home Office launches 'streamlined' applications
    More than 160,000 people waiting on asylum decisions – quadruple the number at the end of 2019
    DIT seeks £145k chief operating officer despite looming demise
    24 Feb Operational Delivery
    DIT seeks £145k chief operating officer despite looming demise
    Applicants are warned the role will be located in Department for Business and Trade after machinery of government changes
    HMCTS has ‘limited understanding’ of savings £1.3bn reforms are delivering
    23 Feb Operational Delivery
    HMCTS has ‘limited understanding’ of savings £1.3bn reforms are delivering
    Costs have risen and projected savings have decreased amid Common Platform woes, NAO says
    DVSA and Ofsted staff to strike
    21 Feb Operational Delivery
    DVSA and Ofsted staff to strike
    PCS union tells government to put forward "concrete proposals" to resolve pay and conditions dispute
    NHS 'volunteer army' could be used to ease pressure on social-care services amid staffing crisis
    20 Feb Operational Delivery
    NHS 'volunteer army' could be used to ease pressure on social-care services amid staffing crisis
    Volunteers could help "reduce pressure on services and enable better outcomes" in adult social care
    MoD medics aid victims of Turkey earthquake
    20 Feb Operational Delivery
    MoD medics aid victims of Turkey earthquake
    More than 100 specialists join international aid response
    DWP to close 20 temporary jobcentres
    10 Feb Operational Delivery
    DWP to close 20 temporary jobcentres
    First tranche of closures announced after opening of 194 sites to support Plan for Jobs
    Counter-terror Prevent duty could be expanded to DWP, Border Force and asylum staff
    09 Feb Operational Delivery
    Counter-terror Prevent duty could be expanded to DWP, Border Force and asylum staff
    Braverman accepts 34 review recommendations but opponents criticise increased focus on Islamist threat
    'There will be a job for everyone,' Sarah Munby reassures civil servants as BEIS splits Exclusive
    07 Feb Operational Delivery
    'There will be a job for everyone,' Sarah Munby reassures civil servants as BEIS splits
    Simon Case acknowledges staff are "unsettled" as perm sec says she "didn’t expect" today's announcement
    DVLA staff set for further strike dates
    07 Feb Operational Delivery
    DVLA staff set for further strike dates
    PCS members working on drivers’ medical issues plan six-day walkout at end of this month
    Nick Timothy reviewing Home Office 'structures and systems'
    30 Jan Operational Delivery
    Nick Timothy reviewing Home Office 'structures and systems'
    Theresa May's former adviser is working as an independent consultant at the department
    Eyes on the prize: How to improve civil service delivery
    20 Jan Operational Delivery
    Eyes on the prize: How to improve civil service delivery
    With big savings and a better citizen experience up for grabs, the NAO’s Alec Steel offers practical advice on using information to improve service delivery
    Vetting service failures ‘putting national security work at risk’
    19 Jan Operational Delivery
    Vetting service failures ‘putting national security work at risk’
    Watchdog says it is “essential” that Cabinet Office sets clear route to reform to get service back on track
    Frontline officials to be trained to identify signs of economic abuse
    16 Jan Operational Delivery
    Frontline officials to be trained to identify signs of economic abuse
    Civil servants in HMRC, DWP and elsewhere will be given toolkit to help identify victims and offer support
    HMRC not deploying enough staff to tackle £42bn tax gap, MPs say
    12 Jan Operational Delivery
    HMRC not deploying enough staff to tackle £42bn tax gap, MPs say
    "Eye-watering" sum owed in unpaid taxes could have helped fill "public spending black hole", PAC says
    DfT explores virtual queues to manage Dover lorry gridlock
    05 Jan Operational Delivery
    DfT explores virtual queues to manage Dover lorry gridlock
    Department to lead project looking at potential use of tech in avoiding 20-mile backlogs of vehicles
    Tom Scholar named in New Year Honours – plus all the civil servants that made the 2023 list
    03 Jan Operational Delivery
    Tom Scholar named in New Year Honours – plus all the civil servants that made the 2023 list
    Home Office perm sec Matthew Rycroft and Treasury second perm sec Cat Little named alongside former Treasury chief
    For the Scottish Government, 2022 was about making progress together in hard times
    22 Dec 2022 Operational Delivery
    For the Scottish Government, 2022 was about making progress together in hard times
    After becoming perm sec this year, JP Marks talks about the importance of living civil organisational values
    'I want to build a truly inclusive culture across the ONS': Sir Ian Diamond's hopes for 2023
    21 Dec 2022 Operational Delivery
    'I want to build a truly inclusive culture across the ONS': Sir Ian Diamond's hopes for 2023
    Enabling more frequent population statistics and fostering greater diversity in the Office for National Statistics are twin priorities for the national statistician
    Helping hands: Peter Schofield on a year of delivering for people in need
    20 Dec 2022 Operational Delivery
    Helping hands: Peter Schofield on a year of delivering for people in need
    The Department for Work and Pensions perm sec tells CSW of his pride in the professionalism and commitment of staff
    'Our inspectors have been clear-eyed about standards, while recognising the impact of Covid': What made Ofsted's Amanda Spielman proud in 2022
    20 Dec 2022 Operational Delivery
    'Our inspectors have been clear-eyed about standards, while recognising the impact of Covid': What made Ofsted's Amanda Spielman proud in 2022
    Resource constraints and cost-of-living concerns will affect all the sectors Ofsted oversees next year, the chief inspector predicts 
    DfT boss Bernadette Kelly: ‘I could write a book on the journey to opening Crossrail – but I always believed it would come good in the end’
    19 Dec 2022 Operational Delivery
    DfT boss Bernadette Kelly: ‘I could write a book on the journey to opening Crossrail – but I always believed it would come good in the end’
    It was “pleasing and poignant” that the Elizabeth Line opened in time for the Queen to open it, the Department for Transport perm sec writes
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