Read the autumn 2023 issue of Civil Service World
19 Sep Operational Delivery

Read the autumn 2023 issue of Civil Service World

Our Energy and Environment special asks: What can the UK do to prepare for climate change? Plus, the secret life a press secretary, and government's ugliest postwar buildings
by Civil Service World
NI perm secs told to begin consultation on cash-raising measures
21 Sep Operational Delivery
NI perm secs told to begin consultation on cash-raising measures
Probation inspector calls for independent review of 'struggling' service
19 Sep Operational Delivery
Probation inspector calls for independent review of 'struggling' service
UK aid impoverished by FCO-DfID merger, report warns
18 Sep Operational Delivery
UK aid impoverished by FCO-DfID merger, report warns
Passport delays: staff were 'fighting a losing battle against poor planning'
06 Apr Operational Delivery
Passport delays: staff were 'fighting a losing battle against poor planning'
Passport Office "let down" hundreds of thousands of customers despite planning for applications surge, PAC says
MPs criticise public service ombudsman for ‘lack of ambition’
03 Apr Operational Delivery
MPs criticise public service ombudsman for ‘lack of ambition’
Report says PHSO strategy for cutting complaints backlog is not a long-term solution
Read the spring 2023 issue of Civil Service World
21 Mar Operational Delivery
Read the spring 2023 issue of Civil Service World
Read exclusive interviews with Home Office perm sec Matthew Rycroft and first civil service commissioner Gisela Stuart – plus deep dives on the trade profession and chief scientific adviser Patrick Vallance's legacy
PCS ballots civil servants on six more months of strikes, as it announces more walkouts
21 Mar Operational Delivery
PCS ballots civil servants on six more months of strikes, as it announces more walkouts
Union urges civil servants to send a “clear message to the government” by backing further action
Home Office police recruitment demands 'pushed Met focus away from diversity and skills'
21 Mar Operational Delivery
Home Office police recruitment demands 'pushed Met focus away from diversity and skills'
Recruitment programme a "missed opportunity", finds review warning of racism, homophobia, misogyny and ableism in Met Police
‘These are almost impossibly difficult issues to grapple with’: Matthew Rycroft on Rwanda, Windrush and transforming the Home Office Exclusive
20 Mar Operational Delivery
‘These are almost impossibly difficult issues to grapple with’: Matthew Rycroft on Rwanda, Windrush and transforming the Home Office
‘Permacrisis’ may have been Collins Dictionary’s Word of the Year for 2022, but it’s been part of the Home Office lexicon for decades. What’s it like leading such a closely scrutinised department while trying to transform its culture at the same time?
DVLA criticised for ‘antiquated’ operations and unclear modernisation strategy
17 Mar Operational Delivery
DVLA criticised for ‘antiquated’ operations and unclear modernisation strategy
Backlogs report also accuses Department for Transport of taking “hands-off approach” to licensing agency
Passport Office staff to strike for five weeks as union ramps up pay dispute
17 Mar Operational Delivery
Passport Office staff to strike for five weeks as union ramps up pay dispute
Around 1,000 Passport Office staff are set to strike, close to a quarter of the organisation's workforce
Environment Agency names Treasury DG as chief exec
17 Mar Operational Delivery
Environment Agency names Treasury DG as chief exec
Philip Duffy will succeed James Bevan at Horizon House from July
Spring Budget defence and childcare boosts 'mean spending cuts elsewhere'
16 Mar Operational Delivery
Spring Budget defence and childcare boosts 'mean spending cuts elsewhere'
Departments may have to cut £18bn following Hunt's announcements yesterday, IFS says
Spring Budget: Government launches new savings tracker amid departmental spending squeeze
15 Mar Operational Delivery
Spring Budget: Government launches new savings tracker amid departmental spending squeeze
IFS warns defence and childcare boosts could mean “very tough time for other spending areas”
DWP pledges to improve disabled people's experience of benefits system
15 Mar Operational Delivery
DWP pledges to improve disabled people's experience of benefits system
White paper promises to boost "trust and transparency" as Jeremy Hunt announces “biggest change to our welfare system in a decade"
Universal Credit sanctions tightened again as DWP told to publish research on their effectiveness
15 Mar Operational Delivery
Universal Credit sanctions tightened again as DWP told to publish research on their effectiveness
ICO tells DWP to publish evaluation as chancellor says sanctions will be applied "more rigorously"
HS2 pause will just ramp up costs, warns Infrastructure Commission chair
13 Mar Operational Delivery
HS2 pause will just ramp up costs, warns Infrastructure Commission chair
John Armitt’s comments come as Department for Transport announces delivery of section of high-speed line will be pushed back by two years
Stalemate as DfE refuses to negotiate with teachers' unions unless strikes called off
09 Mar Operational Delivery
Stalemate as DfE refuses to negotiate with teachers' unions unless strikes called off
But perm sec Susan Acland-Hood said the department is willing to renegotiate this year's pay offer
HMRC 'regularly has to persuade people not to retire'... and six other things we learnt at PublicTechnology Live
06 Mar Operational Delivery
HMRC 'regularly has to persuade people not to retire'... and six other things we learnt at PublicTechnology Live
Tech roadblocks for driving theory tests, how government online services can improve and more
Hancock denies ignoring Whitty's advice on Covid tests for care homes
01 Mar Operational Delivery
Hancock denies ignoring Whitty's advice on Covid tests for care homes
Leaked WhatsApp message said Hancock did not believe testing commitment "adds anything"
Commission aims to fix ‘hopelessly ill-equipped‘ centre of government
01 Mar Operational Delivery
Commission aims to fix ‘hopelessly ill-equipped‘ centre of government
Former cabinet secretary Gus O’Donnell and historian Peter Hennessy back yearlong IfG project
Asylum backlog hits record high as Home Office launches 'streamlined' applications
24 Feb Operational Delivery
Asylum backlog hits record high as Home Office launches 'streamlined' applications
More than 160,000 people waiting on asylum decisions – quadruple the number at the end of 2019
DIT seeks £145k chief operating officer despite looming demise
24 Feb Operational Delivery
DIT seeks £145k chief operating officer despite looming demise
Applicants are warned the role will be located in Department for Business and Trade after machinery of government changes
HMCTS has ‘limited understanding’ of savings £1.3bn reforms are delivering
23 Feb Operational Delivery
HMCTS has ‘limited understanding’ of savings £1.3bn reforms are delivering
Costs have risen and projected savings have decreased amid Common Platform woes, NAO says
DVSA and Ofsted staff to strike
21 Feb Operational Delivery
DVSA and Ofsted staff to strike
PCS union tells government to put forward "concrete proposals" to resolve pay and conditions dispute
NHS 'volunteer army' could be used to ease pressure on social-care services amid staffing crisis
20 Feb Operational Delivery
NHS 'volunteer army' could be used to ease pressure on social-care services amid staffing crisis
Volunteers could help "reduce pressure on services and enable better outcomes" in adult social care
MoD medics aid victims of Turkey earthquake
20 Feb Operational Delivery
MoD medics aid victims of Turkey earthquake
More than 100 specialists join international aid response