Fraud and error: DWP has wisely put more focus on prevention – now it must put its vision into practice
05 Nov Fraud, Error Debt & Grants

Fraud and error: DWP has wisely put more focus on prevention – now it must put its vision into practice

Extra funding for fraud and error activity, and lessons learned from its interventions to date, present DWP with opportunities to increase the scale and impact of its approach
by Laura Brackwell
How important is harmony along Downing Street?
15 Dec Economics
How important is harmony along Downing Street?
Drowning in digital: Why digital transformation is not improving productivity
10 Dec Digital, Data & Technology
Drowning in digital: Why digital transformation is not improving productivity
The UK government is set to lead a global accountability initiative – here is why it matters
08 Dec Civil Service Reform
The UK government is set to lead a global accountability initiative – here is why it matters
Olympian Ed Clancy rallied Sheffield community for exciting family ride ahead of Bike Week 2025 Partner Content
23 Jun Health & Social Care
Olympian Ed Clancy rallied Sheffield community for exciting family ride ahead of Bike Week 2025
Clancy’s visit formed part of CSSC’s ongoing mission to increase awareness of the benefits of participating in sport and physical activity across the country, and to encourage public sector workers to be active and social
Top tips for successful public sector AI implementation Partner Content
23 Jun Digital, Data & Technology
Top tips for successful public sector AI implementation
Owen Barry, Managing Director for Central Government at Capita, on the opportunities for AI and the action needed to realise them
Green Book review: What should civil servants start doing now ahead of guidance shake-up?
19 Jun Civil Service Reform
Green Book review: What should civil servants start doing now ahead of guidance shake-up?
The review has set a clearer direction of travel on how to appraise policies, programmes and projects. Here are the key lessons civil servants can start building into their business cases
Smarter delivery: Lessons from across government for achieving more effective public services
18 Jun Digital, Data & Technology
Smarter delivery: Lessons from across government for achieving more effective public services
Improving operational capability is crucial to meet rising demand with stretched resources. Rather than seeing only new operational risks, there are opportunities to innovate and improve
Renewing Britain means rethinking how we measure progress
17 Jun Analysis
Renewing Britain means rethinking how we measure progress
There must be less focus on the money going in and more on the difference being made, writes a former Scottish government DG
The Spending Review will leave officials fearing for their future – and possibly even heading for the door
16 Jun Civil Service Reform
The Spending Review will leave officials fearing for their future – and possibly even heading for the door
SR25 leaves civil servants uncertain about whether they will lose their job and what their organisation will look like once efficiencies are made
The immigration white paper raises troubling questions for the civil service
09 Jun HR
The immigration white paper raises troubling questions for the civil service
Changes to salary and skills thresholds will have massive consequences for the civil service
The importance of skills training in prisons to reduce reoffending Partner Content
09 Jun Justice & Home Affairs
The importance of skills training in prisons to reduce reoffending
Chris Clifford, Head of Education, Skills and Work for Serco, on why offering training in prisons through partnerships with industry can hold the key to the rehabilitation of prisoners while meeting skills shortages in the public sector
Transforming local authority services with geospatial data Partner Content
03 Jun Local & Devolved
Transforming local authority services with geospatial data
Francesca Downey of AtkinsRéalis discusses a project that helped a local authority transform its geospatial services to benefit its residents
Citizen experience at scale: The challenge for reimagining public services Partner Content
03 Jun Operational Delivery
Citizen experience at scale: The challenge for reimagining public services
Tailoring public services to different citizen needs will be a key strand of the next wave of digital reform – but how can public sector organisations do it while also delivering at scale and with tight budgets? A recent CSW webinar, in partnership with KPMG, explored the latest findings on what citizens really think about public services and how to turn those insights into drivers for sustainable change
For AI to serve the public, we need comprehensive reform – Labour's data bill isn't the answer
02 Jun Digital, Data & Technology
For AI to serve the public, we need comprehensive reform – Labour's data bill isn't the answer
The new law will quietly water down the imperfect backstop regulation that has limited the decisions which can be fully automated
If the government is serious about closing the SME gap, it must go beyond ticking boxes and embrace structural change
29 May Commercial
If the government is serious about closing the SME gap, it must go beyond ticking boxes and embrace structural change
To shift the dial on SME involvement in public procurement, it's time for departments to take a more intentional approach
What works with AI in government: Hard-won lessons from the field Partner Content
27 May Digital, Data & Technology
What works with AI in government: Hard-won lessons from the field
Senior leaders from HMRC, Capita and DSIT share how their teams are blending automation with human expertise to deliver better services
From service to second careers: Unlocking veterans’ potential in the public sector Partner Content
23 May Health & Social Care
From service to second careers: Unlocking veterans’ potential in the public sector
Despite a wealth of transferable skills, too many veterans move into lower-skilled roles after service. Salli Shapcott of Serco argues it’s time the public sector tapped this overlooked talent
The government needs a workforce plan to inform civil service relocation
21 May Civil Service Reform
The government needs a workforce plan to inform civil service relocation
Last week brought major announcements about job relocations and office closures, but it will be a false start unless the government creates clarity and coherence out of the patchwork of civil service offices across the country
Whitehall needs a better understanding of science. Here's how to make that happen
20 May Science & Engineering
Whitehall needs a better understanding of science. Here's how to make that happen
Clearer job descriptions, scrapping “success profiles” and refreshing the structure of the chief scientific adviser network could help to make the civil service more scientifically literate
Doing the next thing right: How civil service leaders are redefining productivity Partner Content
16 May Civil Service Reform
Doing the next thing right: How civil service leaders are redefining productivity
With the next Spending Review looming, civil service leaders are under renewed pressure to deliver measurable productivity gains. A recent CSW-Deloitte webinar revealed why the solutions may lie beyond digital transformation
Three elements to unlock private investment in transport infrastructure Partner Content
14 May Transport
Three elements to unlock private investment in transport infrastructure
Colette Carroll, AtkinsRéalis Managing Director for Transportation, UK & Ireland, outlines how a clear investment playbook, empowered regions and innovation can unlock private capital to deliver place-led growth
Should we be worried about the decline of parliamentary scrutiny?
09 May Brexit
Should we be worried about the decline of parliamentary scrutiny?
Complaints about declining standards of government scrutiny by parliament have been commonplace in recent times – particularly during the troubled years of Brexit and Covid. But how can such claims be objectively assessed, and crucially, have scrutiny standards since recovered?
CSSC gives the public sector the nudge to budge this spring Partner Content
09 May Health & Social Care
CSSC gives the public sector the nudge to budge this spring
CSSC’s Active Wellbeing is back with a brand-new challenge to encourage everyone to be more active and focus on their wellbeing this May
Dinosaurs, data and digital policy: What are the woolly mammoths in the room?
08 May Digital, Data & Technology
Dinosaurs, data and digital policy: What are the woolly mammoths in the room?
Doug Gurr, newly appointed interim chair of the CMA and director of the Natural History Museum, warns that the UK is missing out on the fruits of scientific research
The government must avoid creating a destabilised culture in Whitehall Exclusive
06 May Civil Service Reform
The government must avoid creating a destabilised culture in Whitehall
While our friends across the Atlantic favour the ostentatious and outrageous when it comes to tackling inefficiency, we must take a different approach
Book review: A short but powerful exploration of whether the UK has the constitutional resilience to resist the demands of a rogue PM
30 Apr Politics & Constitution
Book review: A short but powerful exploration of whether the UK has the constitutional resilience to resist the demands of a rogue PM
It’s high time for British politicians to consider the question Peter Hennessy and Andrew Blick pose: could it happen here?
Bold goals and grand challenges: What ‘missions’ mean in practice
22 Apr Policy
Bold goals and grand challenges: What ‘missions’ mean in practice
Civil servants have a vital role to play in making the government’s mission-led agenda a success. Experts from UCL’s Institute for Innovation and Public Purpose set out what this really means