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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Operational Delivery Profession Awards winners announced
    24 Apr Operational Delivery

    Operational Delivery Profession Awards winners announced

    Team who made theory test booking system accessible to deaf people and HMRC official who transformed how the department approaches staff safety are among this year's winners
    by Tevye Markson
    Pension crisis: Renewed calls to end Capita contract after Royal Mail decision
    23 Apr Operational Delivery
    Pension crisis: Renewed calls to end Capita contract after Royal Mail decision
    MoJ announces funding for 1,300 extra probation officers
    20 Mar Operational Delivery
    MoJ announces funding for 1,300 extra probation officers
    'We must never forget that every customer interaction counts': DVLA chief Tim Moss on joining-up services and delivering for citizens
    18 Mar Operational Delivery
    'We must never forget that every customer interaction counts': DVLA chief Tim Moss on joining-up services and delivering for citizens
    Government spent £200k putting cones on the M20 for Brexit day - and removed them a day later
    27 Nov 2019 Operational Delivery
    Government spent £200k putting cones on the M20 for Brexit day - and removed them a day later

    Contraflow scheme was activated amid preparation for a possible no-deal exit from the EU, just as government requested a Brexit extension


    Biggest Brexit crisis still lies ahead, says former UKREP chief
    27 Nov 2019 Operational Delivery
    Biggest Brexit crisis still lies ahead, says former UKREP chief

    Former EU envoy Sir Ivan Rogers predicts that Boris Johnson will face a faces “desperate” choice over Brexit deal next Christmas if he is returned as prime minister


    Next government urged to end ‘effective charity subsidy’ of Whitehall contracts
    27 Nov 2019 Operational Delivery
    Next government urged to end ‘effective charity subsidy’ of Whitehall contracts

    Social impact charity NPC says Whitehall procurement reforms needed to improve effectiveness of public spending


    Government launches £350m electronics and office supplies framework
    26 Nov 2019 Operational Delivery
    Government launches £350m electronics and office supplies framework

    CCS issues contract notice for three-lot deal offering direct award and further competition options


    New model for social work ‘shows potential for reform across public services’
    26 Nov 2019 Operational Delivery
    New model for social work ‘shows potential for reform across public services’

    Two social work policy professionals discuss the benefits and challenges of a radical management system aimed at empowering frontline teams to make more of their own decisions.


    Conservative manifesto promises public sector redundancy reforms and beefed-up HMRC anti tax evasion unit
    25 Nov 2019 Operational Delivery
    Conservative manifesto promises public sector redundancy reforms and beefed-up HMRC anti tax evasion unit

    Party manifesto promises "the days of Whitehall knows best are over" as it pledges white paper on English devolution


    HMRC urges vigilance on self assessment tax scams
    21 Nov 2019 Operational Delivery
    HMRC urges vigilance on self assessment tax scams

    Tax agency offers tips to avoid scams ahead of 31 January deadline


    Environment Agency moves to recovery phase in flood-hit areas
    20 Nov 2019 Operational Delivery
    Environment Agency moves to recovery phase in flood-hit areas

    ‘We are working closely with local authorities and partners to help communities get back on their feet,’ says agency flood manager


    Whitehall reform ‘below the salt territory’ for too many mandarins, says Francis Maude
    19 Nov 2019 Operational Delivery
    Whitehall reform ‘below the salt territory’ for too many mandarins, says Francis Maude

    Former Cabinet Office minister reflects on forces that oppose change in an exclusive interview with The Civil Service World Podcast


    IfG reveals £15m cost of setting up new departments – and £19m productivity hit
    18 Nov 2019 Operational Delivery
    IfG reveals £15m cost of setting up new departments – and £19m productivity hit

    Think-tank concludes that the estimated cost of creating the Department for Work and Pensions in 2001 exceeded £170m


    National Archives to roll out digital mentoring scheme
    18 Nov 2019 Operational Delivery
    National Archives to roll out digital mentoring scheme

    Organisation seeks to cultivate ‘skills transfer’ across sector


    Labour plans free state-owned broadband service after part-nationalising BT
    15 Nov 2019 Operational Delivery
    Labour plans free state-owned broadband service after part-nationalising BT

    Party’s election pledge also includes development of new charter of digital rights


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