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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Angela MacDonald and Susanna McGibbon among 2026 King's Birthday Honours recipients
    15 Jun Operational Delivery

    Angela MacDonald and Susanna McGibbon among 2026 King's Birthday Honours recipients

    Jon Cunliffe and Sarah Munby also receive awards as scores of current and former civil servants are honoured
    by Tevye Markson
    ‘Make it happen, make it better, make it count’: Cabinet secretary asks civil servants to adopt new mindset
    01 Jun Operational Delivery
    ‘Make it happen, make it better, make it count’: Cabinet secretary asks civil servants to adopt new mindset
    National Archives wins award for MI5 exhibition
    18 May Operational Delivery
    National Archives wins award for MI5 exhibition
    Operational Delivery Profession Awards winners announced
    24 Apr Operational Delivery
    Operational Delivery Profession Awards winners announced
    Senior civil servants to get 2% wage rise as public sector pay deals unveiled
    21 Jul 2020 Operational Delivery
    Senior civil servants to get 2% wage rise as public sector pay deals unveiled
    Government also confirms delegated grades will allow departments to make awards within 1.5%-2.5% range
    Southampton Primary Care: Empowering GP practices to transform primary care through analytics Sponsored
    20 Jul 2020 Operational Delivery
    Southampton Primary Care: Empowering GP practices to transform primary care through analytics
    There is a perfect storm happening in primary care, say PA Consulting. In this article they talk about how to combat the combination of pressures from shrinking budgets, aging populations and difficulty retaining talent.
    Inside HMRC’s coronavirus response: Jim Harra on how the furlough scheme was created in a month Exclusive
    17 Jul 2020 Operational Delivery
    Inside HMRC’s coronavirus response: Jim Harra on how the furlough scheme was created in a month
    In an exclusive interview, HMRC's chief executive reveals how the department set up some of the biggest schemes in government history in the middle of a global pandemic
    DWP trials new home-working scheme after 'ad-hoc' Covid arrangements
    15 Jul 2020 Operational Delivery
    DWP trials new home-working scheme after 'ad-hoc' Covid arrangements
    Splitting time between home and the office will let staff socially distance, department says
    'Let’s get going': government launches major Brexit comms campaign as end of transition period nears
    13 Jul 2020 Operational Delivery
    'Let’s get going': government launches major Brexit comms campaign as end of transition period nears
    “There are actions that businesses and citizens must take now to ensure we hit the ground running”, says Michael Gove
    Southampton Integrated Commissioning Unit: Giving more vulnerable people independence by transforming care technology Sponsored
    13 Jul 2020 Operational Delivery
    Southampton Integrated Commissioning Unit: Giving more vulnerable people independence by transforming care technology
    How can technology help vulnerable people live more independently? PA Consulting presents a case study of their work on the 'Connected Care' service.
    Gove reaffirms plans to move officials out of London amid report of new York hub
    13 Jul 2020 Operational Delivery
    Gove reaffirms plans to move officials out of London amid report of new York hub
    Senior officials already sizing up properties on Rightmove, according to The Times
    Universal Credit claims could cost government as much as the benefits it replaced, watchdog finds
    10 Jul 2020 Operational Delivery
    Universal Credit claims could cost government as much as the benefits it replaced, watchdog finds
    DWP must do more to support vulnerable claimants, NAO says in latest report
    Rishi Sunak unveils three-point coronavirus jobs recovery plan
    08 Jul 2020 Operational Delivery
    Rishi Sunak unveils three-point coronavirus jobs recovery plan
    DWP to get £1bn as part of plan to help people find jobs, create jobs and protect jobs
    Government to pay young people’s wages for six months under Treasury ‘Plan for Jobs’
    08 Jul 2020 Operational Delivery
    Government to pay young people’s wages for six months under Treasury ‘Plan for Jobs’
    Treasury also confirms it still plans to complete a comprehensive spending review to be completed this year despite coronavirus impact
    The Care Inspectorate: Introducing agile working to improve the complaints-handling process Sponsored
    06 Jul 2020 Operational Delivery
    The Care Inspectorate: Introducing agile working to improve the complaints-handling process
    PA Consulting on why an agile system for handling complaints means better care for employees and complainants alike
    DWP set to double number of work coaches as government prepares for Covid redundancies
    06 Jul 2020 Operational Delivery
    DWP set to double number of work coaches as government prepares for Covid redundancies
    Move set to be included in a package of measures announced by chancellor Rishi Sunak this week
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