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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Unions slam Reform UK plans to oust perm secs and cut 68,500 jobs
    15 Dec 2025 Operational Delivery

    Unions slam Reform UK plans to oust perm secs and cut 68,500 jobs

    Party announces more details of civil service reform policies including weakening pensions in favour of higher bonuses, increasing office working and big cuts to policy profession
    by Tevye Markson
    'We are deeply sorry': Capita and Cabinet Office bosses outline plan to tackle pension scheme crisis
    28 Jan Operational Delivery
    'We are deeply sorry': Capita and Cabinet Office bosses outline plan to tackle pension scheme crisis
    Survey finds 98% of Ofsted inspectors are overworked
    22 Jan Operational Delivery
    Survey finds 98% of Ofsted inspectors are overworked
    DWP: PCS strike ballot over 'poverty pay' delayed
    07 Jan Operational Delivery
    DWP: PCS strike ballot over 'poverty pay' delayed
    Rishi Sunak unveils three-point coronavirus jobs recovery plan
    08 Jul 2020 Operational Delivery
    Rishi Sunak unveils three-point coronavirus jobs recovery plan
    DWP to get £1bn as part of plan to help people find jobs, create jobs and protect jobs
    Government to pay young people’s wages for six months under Treasury ‘Plan for Jobs’
    08 Jul 2020 Operational Delivery
    Government to pay young people’s wages for six months under Treasury ‘Plan for Jobs’
    Treasury also confirms it still plans to complete a comprehensive spending review to be completed this year despite coronavirus impact
    The Care Inspectorate: Introducing agile working to improve the complaints-handling process Sponsored
    06 Jul 2020 Operational Delivery
    The Care Inspectorate: Introducing agile working to improve the complaints-handling process
    PA Consulting on why an agile system for handling complaints means better care for employees and complainants alike
    DWP set to double number of work coaches as government prepares for Covid redundancies
    06 Jul 2020 Operational Delivery
    DWP set to double number of work coaches as government prepares for Covid redundancies
    Move set to be included in a package of measures announced by chancellor Rishi Sunak this week
    DWP to overhaul complaints procedure
    02 Jul 2020 Operational Delivery
    DWP to overhaul complaints procedure
    "Non-priority" complaints will result in letters to "manage customers' expectations", department says
    National security leaders must be bold and move fast to realise an integrated approach. Here’s how to do it. Sponsored
    01 Jul 2020 Operational Delivery
    National security leaders must be bold and move fast to realise an integrated approach. Here’s how to do it.
    PA Consulting argue that a forthcoming defence review is a singular opportunity for UK national security leaders
    Call for inquiry into Dominic Cummings’s centralisation of special advisers
    25 Jun 2020 Operational Delivery
    Call for inquiry into Dominic Cummings’s centralisation of special advisers
    Letter to PACAC comes as PM’s senior adviser hints at “hard rain coming” for civil service
    Daily coronavirus press conferences scrapped after PM unveils easing of lockdown rules
    24 Jun 2020 Operational Delivery
    Daily coronavirus press conferences scrapped after PM unveils easing of lockdown rules

    “We’ll continue to hold press conferences to coincide with significant announcements," says No.10


    Pubs, restaurants, hotels and hairdressers to re-open as PM sets out lockdown easing
    23 Jun 2020 Operational Delivery
    Pubs, restaurants, hotels and hairdressers to re-open as PM sets out lockdown easing

    Boris Johnson says country’s “long hibernation is coming to an end”


    Explained: All the key changes to England's coronavirus lockdown announced by Boris Johnson
    23 Jun 2020 Operational Delivery
    Explained: All the key changes to England's coronavirus lockdown announced by Boris Johnson

    Boris Johnson has announced a major relaxation of the coronavirus lockdown restrictions in England. But what are the details of the new plans and how will it impact on our day-to-day lives?


    NAO scrutiny 'generated £1.1bn in savings and better public services' in 2019
    23 Jun 2020 Operational Delivery
    NAO scrutiny 'generated £1.1bn in savings and better public services' in 2019

    Watchdog says every £1 it spends creates £16 of positive financial impact


    Coronavirus: DWP ‘must not ignore’ people claiming legacy benefits after Universal Credit boost
    22 Jun 2020 Operational Delivery
    Coronavirus: DWP ‘must not ignore’ people claiming legacy benefits after Universal Credit boost

    Recipients of benefits including jobseekers’ allowance and employment support allowance have “slipped down the list of priorities”, says committee chair


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