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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Civil Service Awards 2025 shortlist announced
    22 Oct Operational Delivery

    Civil Service Awards 2025 shortlist announced

    Home Office is most-shortlisted department, with seven nominations at this year's 20th anniversary ceremony
    by Tevye Markson
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    23 Oct Operational Delivery
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    DWP staff indicate support for industrial action over 'unacceptable' pay
    15 Oct Operational Delivery
    DWP staff indicate support for industrial action over 'unacceptable' pay
    If delivery is the government's focus, stability is one of the best ways to deliver it
    09 Sep Operational Delivery
    If delivery is the government's focus, stability is one of the best ways to deliver it
    Decide how to run your private office and build strong relationships across government – IfG’s tips for incoming ministers
    10 Dec 2019 Operational Delivery
    Decide how to run your private office and build strong relationships across government – IfG’s tips for incoming ministers

    'The private office provides continuity through changes of minister': the paper tells politicians to lean on staff


    Treasury staff to move out of London in the new year if Labour is elected
    09 Dec 2019 Operational Delivery
    Treasury staff to move out of London in the new year if Labour is elected

    Shadow chancellor also confirms plan to hold February budget “to end austerity in social security and public services”


    Northern Ireland Civil Service chief Sterling announces retirement
    06 Dec 2019 Operational Delivery
    Northern Ireland Civil Service chief Sterling announces retirement

    NICS chief says he is "proud" of how civil servants have handled “significant pressure” of working without ministers


    Labour promises to cap class sizes under drive to improve school standards
    05 Dec 2019 Operational Delivery
    Labour promises to cap class sizes under drive to improve school standards

    Education funding pledge comes after figures reveal teacher training shortfall


    Post-Brexit regulations and ‘biggest defence review since the cold war’ among Johnson’s 100-day pledges
    05 Dec 2019 Operational Delivery
    Post-Brexit regulations and ‘biggest defence review since the cold war’ among Johnson’s 100-day pledges

    Prime minister sets out priorities that also include a Budget after the UK leaves the EU


    Environment Agency begins Lincolnshire flood repairs
    05 Dec 2019 Operational Delivery
    Environment Agency begins Lincolnshire flood repairs

    Staff bring out specialist equipment to fix breached river banks as response efforts focus on longer-term measures


    Home Office launches user-centred design drive for digital services
    03 Dec 2019 Operational Delivery
    Home Office launches user-centred design drive for digital services

    Department seeks partners to ‘avoid shortfall of essential skills’


    MoJ reviews licence conditions of terrorists released from prison after London Bridge attack
    02 Dec 2019 Operational Delivery
    MoJ reviews licence conditions of terrorists released from prison after London Bridge attack

    Review comes after attack by Usman Khan left two people dead


    Labour pledge to replace DWP on day one of new government ‘impossible’
    02 Dec 2019 Operational Delivery
    Labour pledge to replace DWP on day one of new government ‘impossible’

    IfG analysis finds that main parties’ manifesto pledges risk creating uncertainty and distraction


    BEIS progresses plan to use robots for Sellafield clean-up
    29 Nov 2019 Operational Delivery
    BEIS progresses plan to use robots for Sellafield clean-up

    Two proposals in the running for decommissioning project


    Ending pension tax trap for top civil servants ‘must be priority for next chancellor’
    27 Nov 2019 Operational Delivery
    Ending pension tax trap for top civil servants ‘must be priority for next chancellor’

    Announcement of remedial action for doctors highlights Cabinet Office refusal to act, say unions


    Government spent £200k putting cones on the M20 for Brexit day - and removed them a day later
    27 Nov 2019 Operational Delivery
    Government spent £200k putting cones on the M20 for Brexit day - and removed them a day later

    Contraflow scheme was activated amid preparation for a possible no-deal exit from the EU, just as government requested a Brexit extension


    Biggest Brexit crisis still lies ahead, says former UKREP chief
    27 Nov 2019 Operational Delivery
    Biggest Brexit crisis still lies ahead, says former UKREP chief

    Former EU envoy Sir Ivan Rogers predicts that Boris Johnson will face a faces “desperate” choice over Brexit deal next Christmas if he is returned as prime minister


    Next government urged to end ‘effective charity subsidy’ of Whitehall contracts
    27 Nov 2019 Operational Delivery
    Next government urged to end ‘effective charity subsidy’ of Whitehall contracts

    Social impact charity NPC says Whitehall procurement reforms needed to improve effectiveness of public spending


    Government launches £350m electronics and office supplies framework
    26 Nov 2019 Operational Delivery
    Government launches £350m electronics and office supplies framework

    CCS issues contract notice for three-lot deal offering direct award and further competition options


    New model for social work ‘shows potential for reform across public services’
    26 Nov 2019 Operational Delivery
    New model for social work ‘shows potential for reform across public services’

    Two social work policy professionals discuss the benefits and challenges of a radical management system aimed at empowering frontline teams to make more of their own decisions.


    Conservative manifesto promises public sector redundancy reforms and beefed-up HMRC anti tax evasion unit
    25 Nov 2019 Operational Delivery
    Conservative manifesto promises public sector redundancy reforms and beefed-up HMRC anti tax evasion unit

    Party manifesto promises "the days of Whitehall knows best are over" as it pledges white paper on English devolution


    HMRC urges vigilance on self assessment tax scams
    21 Nov 2019 Operational Delivery
    HMRC urges vigilance on self assessment tax scams

    Tax agency offers tips to avoid scams ahead of 31 January deadline


    Environment Agency moves to recovery phase in flood-hit areas
    20 Nov 2019 Operational Delivery
    Environment Agency moves to recovery phase in flood-hit areas

    ‘We are working closely with local authorities and partners to help communities get back on their feet,’ says agency flood manager


    Whitehall reform ‘below the salt territory’ for too many mandarins, says Francis Maude
    19 Nov 2019 Operational Delivery
    Whitehall reform ‘below the salt territory’ for too many mandarins, says Francis Maude

    Former Cabinet Office minister reflects on forces that oppose change in an exclusive interview with The Civil Service World Podcast


    IfG reveals £15m cost of setting up new departments – and £19m productivity hit
    18 Nov 2019 Operational Delivery
    IfG reveals £15m cost of setting up new departments – and £19m productivity hit

    Think-tank concludes that the estimated cost of creating the Department for Work and Pensions in 2001 exceeded £170m


    National Archives to roll out digital mentoring scheme
    18 Nov 2019 Operational Delivery
    National Archives to roll out digital mentoring scheme

    Organisation seeks to cultivate ‘skills transfer’ across sector


    Labour plans free state-owned broadband service after part-nationalising BT
    15 Nov 2019 Operational Delivery
    Labour plans free state-owned broadband service after part-nationalising BT

    Party’s election pledge also includes development of new charter of digital rights


    What spies can teach civil servants: MI6 head Alex Younger on briefing the PM
    15 Nov 2019 Operational Delivery
    What spies can teach civil servants: MI6 head Alex Younger on briefing the PM

    Secret Intelligence Service chief details how he interacts with Downing Street and what he looks for in new recruits


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