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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Operational Delivery Profession Awards winners announced
    24 Apr Operational Delivery

    Operational Delivery Profession Awards winners announced

    Team who made theory test booking system accessible to deaf people and HMRC official who transformed how the department approaches staff safety are among this year's winners
    by Tevye Markson
    Pension crisis: Renewed calls to end Capita contract after Royal Mail decision
    23 Apr Operational Delivery
    Pension crisis: Renewed calls to end Capita contract after Royal Mail decision
    MoJ announces funding for 1,300 extra probation officers
    20 Mar Operational Delivery
    MoJ announces funding for 1,300 extra probation officers
    'We must never forget that every customer interaction counts': DVLA chief Tim Moss on joining-up services and delivering for citizens
    18 Mar Operational Delivery
    'We must never forget that every customer interaction counts': DVLA chief Tim Moss on joining-up services and delivering for citizens
    HMRC sets out measures to fix ‘inefficient and ineffective’ recruitment
    26 Mar 2020 Operational Delivery
    HMRC sets out measures to fix ‘inefficient and ineffective’ recruitment

    MPs told previous verbal and numeric testing regime was slashing candidate pool by half


    Government urged to shift staff from businesses closed by coronavirus to priority sectors
    26 Mar 2020 Operational Delivery
    Government urged to shift staff from businesses closed by coronavirus to priority sectors

    IFS says a job-matching scheme could provide staffing boost in priority areas like the NHS and supermarkets


    Windrush compensation scheme should be moved out of Home Office, Priti Patel told
    25 Mar 2020 Operational Delivery
    Windrush compensation scheme should be moved out of Home Office, Priti Patel told

    MPs and campaigners say department will not be trusted after report said the department had shown decades of "ignorance and thoughtlessness" on race.


    No.10 drafts in CCHQ campaign chief to bolster comms as coronavirus measures tighten
    24 Mar 2020 Operational Delivery
    No.10 drafts in CCHQ campaign chief to bolster comms as coronavirus measures tighten

    Downing Street strengthens messaging as Boris Johnson closes shops and tells people to stay at home


    Government urged to give ‘clear’ coronavirus message as critics slam ‘muddled’ comms
    23 Mar 2020 Operational Delivery
    Government urged to give ‘clear’ coronavirus message as critics slam ‘muddled’ comms

    Critics say government is failing to provide clear guidance to public on social distancing as PM threatens lockdown


    Coronavirus: DfT effectively ends rail franchising to keep trains running
    23 Mar 2020 Operational Delivery
    Coronavirus: DfT effectively ends rail franchising to keep trains running

    Current operators will run services under new ‘emergency measures agreements’


    Some civil service roles included in key workers list for schools and nurseries
    20 Mar 2020 Operational Delivery
    Some civil service roles included in key workers list for schools and nurseries

    Cabinet Office and DfE reveal list of occupations where people will still be able to send their children to education settings


    DWP figures highlight nation’s lack of financial resilience, union warns
    20 Mar 2020 Operational Delivery
    DWP figures highlight nation’s lack of financial resilience, union warns

    Ministers urged to introduce wage-guarantee scheme as data underscores lack of savings and reliance on credit


    UK governments close all schools 'until further notice' as coronavirus crisis deepens
    18 Mar 2020 Operational Delivery
    UK governments close all schools 'until further notice' as coronavirus crisis deepens

    Action by four governments comes as “spike of the virus is increasing at a faster pace than anticipated”, according to English education secretary


    £350bn coronavirus support package unveiled as chancellor pledges to do ‘whatever it takes’
    18 Mar 2020 Operational Delivery
    £350bn coronavirus support package unveiled as chancellor pledges to do ‘whatever it takes’

    Steps to tackle ‘economic emergency’ let out in Downing Street press conference


    Government orders end to 'non-essential contact' with others as coronavirus crisis deepens
    17 Mar 2020 Operational Delivery
    Government orders end to 'non-essential contact' with others as coronavirus crisis deepens

    Chancellor Rishi Sunak to set out economic measures this afternoon


    Boris Johnson should take 'balanced' approach to immigration as public concern plummets, says think tank
    17 Mar 2020 Operational Delivery
    Boris Johnson should take 'balanced' approach to immigration as public concern plummets, says think tank

    PM urged to ‘bring more light and less heat’ to the immigration debate after Brexit


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