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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    'We must never forget that every customer interaction counts': DVLA chief Tim Moss on joining-up services and delivering for citizens
    18 Mar Operational Delivery

    'We must never forget that every customer interaction counts': DVLA chief Tim Moss on joining-up services and delivering for citizens

    CSW visits Swansea for a wide-ranging conversation with the Driver and Vehicle Licensing Agency boss
    by Tevye Markson
    Good financial management is key to delivery – NAO boss
    10 Feb Operational Delivery
    Good financial management is key to delivery – NAO boss
    'We are deeply sorry': Capita and Cabinet Office bosses outline plan to tackle pension scheme crisis
    28 Jan Operational Delivery
    'We are deeply sorry': Capita and Cabinet Office bosses outline plan to tackle pension scheme crisis
    Survey finds 98% of Ofsted inspectors are overworked
    22 Jan Operational Delivery
    Survey finds 98% of Ofsted inspectors are overworked
    No.10 drafts in CCHQ campaign chief to bolster comms as coronavirus measures tighten
    24 Mar 2020 Operational Delivery
    No.10 drafts in CCHQ campaign chief to bolster comms as coronavirus measures tighten

    Downing Street strengthens messaging as Boris Johnson closes shops and tells people to stay at home


    Government urged to give ‘clear’ coronavirus message as critics slam ‘muddled’ comms
    23 Mar 2020 Operational Delivery
    Government urged to give ‘clear’ coronavirus message as critics slam ‘muddled’ comms

    Critics say government is failing to provide clear guidance to public on social distancing as PM threatens lockdown


    Coronavirus: DfT effectively ends rail franchising to keep trains running
    23 Mar 2020 Operational Delivery
    Coronavirus: DfT effectively ends rail franchising to keep trains running

    Current operators will run services under new ‘emergency measures agreements’


    Some civil service roles included in key workers list for schools and nurseries
    20 Mar 2020 Operational Delivery
    Some civil service roles included in key workers list for schools and nurseries

    Cabinet Office and DfE reveal list of occupations where people will still be able to send their children to education settings


    DWP figures highlight nation’s lack of financial resilience, union warns
    20 Mar 2020 Operational Delivery
    DWP figures highlight nation’s lack of financial resilience, union warns

    Ministers urged to introduce wage-guarantee scheme as data underscores lack of savings and reliance on credit


    UK governments close all schools 'until further notice' as coronavirus crisis deepens
    18 Mar 2020 Operational Delivery
    UK governments close all schools 'until further notice' as coronavirus crisis deepens

    Action by four governments comes as “spike of the virus is increasing at a faster pace than anticipated”, according to English education secretary


    £350bn coronavirus support package unveiled as chancellor pledges to do ‘whatever it takes’
    18 Mar 2020 Operational Delivery
    £350bn coronavirus support package unveiled as chancellor pledges to do ‘whatever it takes’

    Steps to tackle ‘economic emergency’ let out in Downing Street press conference


    Government orders end to 'non-essential contact' with others as coronavirus crisis deepens
    17 Mar 2020 Operational Delivery
    Government orders end to 'non-essential contact' with others as coronavirus crisis deepens

    Chancellor Rishi Sunak to set out economic measures this afternoon


    Boris Johnson should take 'balanced' approach to immigration as public concern plummets, says think tank
    17 Mar 2020 Operational Delivery
    Boris Johnson should take 'balanced' approach to immigration as public concern plummets, says think tank

    PM urged to ‘bring more light and less heat’ to the immigration debate after Brexit


    IFS: Departments will still face spending squeeze as Budget plans 'not as generous as they appear'
    13 Mar 2020 Operational Delivery
    IFS: Departments will still face spending squeeze as Budget plans 'not as generous as they appear'

    Analysis of public spending figures indicates that much of announced spending increases will be taken up by existing policy plans


    Home Office audits IT systems to help set tech priorities
    12 Mar 2020 Operational Delivery
    Home Office audits IT systems to help set tech priorities

    Department seeks supplier to support potential six-month investigation


    Government response to coronavirus to enter 'delay' phase as cabinet minister tested for bug
    12 Mar 2020 Operational Delivery
    Government response to coronavirus to enter 'delay' phase as cabinet minister tested for bug

    Move to be confirmed later today after PM chairs COBRA meeting


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