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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    'We must never forget that every customer interaction counts': DVLA chief Tim Moss on joining-up services and delivering for citizens
    18 Mar Operational Delivery

    'We must never forget that every customer interaction counts': DVLA chief Tim Moss on joining-up services and delivering for citizens

    CSW visits Swansea for a wide-ranging conversation with the Driver and Vehicle Licensing Agency boss
    by Tevye Markson
    Good financial management is key to delivery – NAO boss
    10 Feb Operational Delivery
    Good financial management is key to delivery – NAO boss
    'We are deeply sorry': Capita and Cabinet Office bosses outline plan to tackle pension scheme crisis
    28 Jan Operational Delivery
    'We are deeply sorry': Capita and Cabinet Office bosses outline plan to tackle pension scheme crisis
    Survey finds 98% of Ofsted inspectors are overworked
    22 Jan Operational Delivery
    Survey finds 98% of Ofsted inspectors are overworked
    Kerslake calls for team of ‘levelling-up officials’ to shift power from Whitehall
    27 Feb 2020 Operational Delivery
    Kerslake calls for team of ‘levelling-up officials’ to shift power from Whitehall

    UK2070 commission calls for 20-year commitment to Shared Prosperity Fund and radical decentralisation of funding


    Treasury 'will need to raise taxes or scrap fiscal rules again to avoid 2021 spending squeeze'
    26 Feb 2020 Operational Delivery
    Treasury 'will need to raise taxes or scrap fiscal rules again to avoid 2021 spending squeeze'

    IFS sets out Budget bind in analysis of public finances ahead of 11 March statement


    Government rejects call for DCMS to audit departments’ data-sharing rules
    21 Feb 2020 Operational Delivery
    Government rejects call for DCMS to audit departments’ data-sharing rules

    Digital department also reveals work to “understand and address the issues with legacy IT in government”


    Former Civil Service College sold for retirement housing
    18 Feb 2020 Operational Delivery
    Former Civil Service College sold for retirement housing

    Site in Sunningdale will be turned into homes and retirement apartments


    HMRC seeks £160k deputy chief exec after Harra’s promotion
    14 Feb 2020 Operational Delivery
    HMRC seeks £160k deputy chief exec after Harra’s promotion

    Department’s second perm sec will be responsible for HMRC’s operations and deliver transformation plan


    Welsh Government seeks digital chief to deliver service transformation
    10 Feb 2020 Operational Delivery
    Welsh Government seeks digital chief to deliver service transformation

    CDO will build on work to overhaul internal systems


    Environmental standards ‘can’t just be set in a small office in Whitehall’, EA chief says
    07 Feb 2020 Operational Delivery
    Environmental standards ‘can’t just be set in a small office in Whitehall’, EA chief says

    Emma Howard Boyd calls on new watchdog to engage widely and not focus “just at those seen as doing ‘environment’”


    Departments developing civil service relocation plans for Spending Review, report reveals
    06 Feb 2020 Operational Delivery
    Departments developing civil service relocation plans for Spending Review, report reveals

    Cabinet Office team working with ministries to identify roles ‘that do not meet our criteria for requiring a London base’


    Government SME spend tops 25% after £2bn boost in 2018-19
    05 Feb 2020 Operational Delivery
    Government SME spend tops 25% after £2bn boost in 2018-19

    Proportion of money spent with small firms continues to rebound


    PM: We’ll hire more trade negotiators if civil service needs them
    03 Feb 2020 Operational Delivery
    PM: We’ll hire more trade negotiators if civil service needs them

    PM rules out accepting EU rules in exchange for post-Brexit trade deal as both sides set out negotiating plans


    Boris Johnson ‘sacks UN climate summit president’
    03 Feb 2020 Operational Delivery
    Boris Johnson ‘sacks UN climate summit president’

    Move comes ahead of forthcoming government reshuffle and plan to make post ministerial role


    DfT moves ahead with plans to reopen axed Beeching rail lines
    28 Jan 2020 Operational Delivery
    DfT moves ahead with plans to reopen axed Beeching rail lines

    Grant Shapps vows to 'undo the damage' of 1960s Beeching rail cuts with £500m fund to reopen axed lines


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