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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Unions slam Reform UK plans to oust perm secs and cut 68,500 jobs
    15 Dec 2025 Operational Delivery

    Unions slam Reform UK plans to oust perm secs and cut 68,500 jobs

    Party announces more details of civil service reform policies including weakening pensions in favour of higher bonuses, increasing office working and big cuts to policy profession
    by Tevye Markson
    'We are deeply sorry': Capita and Cabinet Office bosses outline plan to tackle pension scheme crisis
    28 Jan Operational Delivery
    'We are deeply sorry': Capita and Cabinet Office bosses outline plan to tackle pension scheme crisis
    Survey finds 98% of Ofsted inspectors are overworked
    22 Jan Operational Delivery
    Survey finds 98% of Ofsted inspectors are overworked
    DWP: PCS strike ballot over 'poverty pay' delayed
    07 Jan Operational Delivery
    DWP: PCS strike ballot over 'poverty pay' delayed
    #Hereforyou campaign launches to showcase civil service Covid-19 response
    14 May 2020 Operational Delivery
    #Hereforyou campaign launches to showcase civil service Covid-19 response

    Social media channels from across government will highlight work of individual officials in coronavirus response


    'I'm proud to be your head of profession': Schofield praises officials delivering services amid Covid-19 crisis
    07 May 2020 Operational Delivery
    'I'm proud to be your head of profession': Schofield praises officials delivering services amid Covid-19 crisis

    "Your work is recognised and thoroughly appreciated," Schofield tells civil servants


    Just 300 passengers who arrived in UK from coronavirus hotspots quarantined, Home Office figures show
    06 May 2020 Operational Delivery
    Just 300 passengers who arrived in UK from coronavirus hotspots quarantined, Home Office figures show

    Government says scientific advice showed placing restrictions at the border earlier in the pandemic would not have had a significant impact on virus spread


    Thérèse Coffey praises DWP 'hidden heroes' amid coronavirus spike in Universal Credit claims
    05 May 2020 Operational Delivery
    Thérèse Coffey praises DWP 'hidden heroes' amid coronavirus spike in Universal Credit claims

    Minister says payment timeliness for Universal Credit is running at a record high despite huge levels of demand


    Home Office pushes on with multimillion-pound digital borders programme
    05 May 2020 Operational Delivery
    Home Office pushes on with multimillion-pound digital borders programme

    Department seeks partner to support ongoing work to build a range of services


    Government to keep Verify in house for another 18 months after ‘unprecedented demand’
    04 May 2020 Operational Delivery
    Government to keep Verify in house for another 18 months after ‘unprecedented demand’

    The spike in usage prompted by the surge in Universal Credit claims has prompted the Treasury to approve another tranche of funding


    'I want to end this artificial separation between policy and digital skills': GDS chief Alison Pritchard on building government services
    01 May 2020 Operational Delivery
    'I want to end this artificial separation between policy and digital skills': GDS chief Alison Pritchard on building government services

    Director general Alison Pritchard says GDS still has a key role to play in building services


    ‘Every day you do extraordinary things’: John Manzoni sends parting message to colleagues
    14 Apr 2020 Operational Delivery
    ‘Every day you do extraordinary things’: John Manzoni sends parting message to colleagues

    Outgoing Cabinet Office perm sec and civil service chief executive urges colleagues to “preserve and promote what is unique” about the "incredible" civil service while pursuing constant improvement


    Fury over HM Passport Office plans for non-critical working
    09 Apr 2020 Operational Delivery
    Fury over HM Passport Office plans for non-critical working

    Union demands answers after 2,000 staff at Home Office division earmarked for return to work despite coronavirus lockdown


    HMRC closes offices for deep cleaning amid talks with union over coronavirus planning
    09 Apr 2020 Operational Delivery
    HMRC closes offices for deep cleaning amid talks with union over coronavirus planning

    Tax agency in talks with PCS over coronavirus protocol for HMRC offices


    COP26 climate summit shelved for a year amid coronavirus outbreak
    02 Apr 2020 Operational Delivery
    COP26 climate summit shelved for a year amid coronavirus outbreak

    Move comes as event venue is turned into a temporary hospital as part of Covid-19 response


    Health department perm sec gets ministerial direction to cover coronavirus spending
    01 Apr 2020 Operational Delivery
    Health department perm sec gets ministerial direction to cover coronavirus spending

    Matt Hancock issues instruction to ensure no “barrier or delay” to taking action in “extraordinary circumstances”


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