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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Civil Service Awards 2025 shortlist announced
    22 Oct Operational Delivery

    Civil Service Awards 2025 shortlist announced

    Home Office is most-shortlisted department, with seven nominations at this year's 20th anniversary ceremony
    by Tevye Markson
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    23 Oct Operational Delivery
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    DWP staff indicate support for industrial action over 'unacceptable' pay
    15 Oct Operational Delivery
    DWP staff indicate support for industrial action over 'unacceptable' pay
    If delivery is the government's focus, stability is one of the best ways to deliver it
    09 Sep Operational Delivery
    If delivery is the government's focus, stability is one of the best ways to deliver it
    Fury over HM Passport Office plans for non-critical working
    09 Apr 2020 Operational Delivery
    Fury over HM Passport Office plans for non-critical working

    Union demands answers after 2,000 staff at Home Office division earmarked for return to work despite coronavirus lockdown


    HMRC closes offices for deep cleaning amid talks with union over coronavirus planning
    09 Apr 2020 Operational Delivery
    HMRC closes offices for deep cleaning amid talks with union over coronavirus planning

    Tax agency in talks with PCS over coronavirus protocol for HMRC offices


    COP26 climate summit shelved for a year amid coronavirus outbreak
    02 Apr 2020 Operational Delivery
    COP26 climate summit shelved for a year amid coronavirus outbreak

    Move comes as event venue is turned into a temporary hospital as part of Covid-19 response


    Health department perm sec gets ministerial direction to cover coronavirus spending
    01 Apr 2020 Operational Delivery
    Health department perm sec gets ministerial direction to cover coronavirus spending

    Matt Hancock issues instruction to ensure no “barrier or delay” to taking action in “extraordinary circumstances”


    Coronavirus: Government to charter flights in bid to bring thousands of stranded Brits home
    31 Mar 2020 Operational Delivery
    Coronavirus: Government to charter flights in bid to bring thousands of stranded Brits home

    FCO to return flights where commercial airlines are no longer operating, says Raab


    DCMS ‘lacks full picture’ of museums’ maintenance needs
    31 Mar 2020 Operational Delivery
    DCMS ‘lacks full picture’ of museums’ maintenance needs

    National Audit Office questions financial planning for keeping top institutions in good repair


    Chisholm named civil service chief operating officer to lead new reform drive
    30 Mar 2020 Operational Delivery
    Chisholm named civil service chief operating officer to lead new reform drive

    BEIS perm sec will move to become Cabinet Office perm sec as he takes on roles held by John Manzoni


    Read in full: Boris Johnson's letter to the nation on coronavirus
    30 Mar 2020 Operational Delivery
    Read in full: Boris Johnson's letter to the nation on coronavirus

    The prime minister's letter will be sent to 30 million households, Number 10 said. Read it in full here



     


    Coronavirus: UK will not 'return to normal' for six months, deputy chief medical officer warns
    30 Mar 2020 Operational Delivery
    Coronavirus: UK will not 'return to normal' for six months, deputy chief medical officer warns

    Comments come as PM’s top adviser Dominic Cummings self-isolates after developing symptoms


    Boris Johnson self-isolating in Downing Street after testing positive for coronavirus
    27 Mar 2020 Operational Delivery
    Boris Johnson self-isolating in Downing Street after testing positive for coronavirus

    PM says he will continue to lead the national fight-back against coronavirus "thanks to the wizardry of modern technology"


    Coronavirus: HMRC ‘working urgently’ to implement self-employed support as Sunak unveils £9bn package
    27 Mar 2020 Operational Delivery
    Coronavirus: HMRC ‘working urgently’ to implement self-employed support as Sunak unveils £9bn package

    Chancellor hints at changes to the way the self-employed are taxed once crisis is over to ensure “all pay in equally in future”


    HMRC sets out measures to fix ‘inefficient and ineffective’ recruitment
    26 Mar 2020 Operational Delivery
    HMRC sets out measures to fix ‘inefficient and ineffective’ recruitment

    MPs told previous verbal and numeric testing regime was slashing candidate pool by half


    Government urged to shift staff from businesses closed by coronavirus to priority sectors
    26 Mar 2020 Operational Delivery
    Government urged to shift staff from businesses closed by coronavirus to priority sectors

    IFS says a job-matching scheme could provide staffing boost in priority areas like the NHS and supermarkets


    Windrush compensation scheme should be moved out of Home Office, Priti Patel told
    25 Mar 2020 Operational Delivery
    Windrush compensation scheme should be moved out of Home Office, Priti Patel told

    MPs and campaigners say department will not be trusted after report said the department had shown decades of "ignorance and thoughtlessness" on race.


    No.10 drafts in CCHQ campaign chief to bolster comms as coronavirus measures tighten
    24 Mar 2020 Operational Delivery
    No.10 drafts in CCHQ campaign chief to bolster comms as coronavirus measures tighten

    Downing Street strengthens messaging as Boris Johnson closes shops and tells people to stay at home


    Government urged to give ‘clear’ coronavirus message as critics slam ‘muddled’ comms
    23 Mar 2020 Operational Delivery
    Government urged to give ‘clear’ coronavirus message as critics slam ‘muddled’ comms

    Critics say government is failing to provide clear guidance to public on social distancing as PM threatens lockdown


    Coronavirus: DfT effectively ends rail franchising to keep trains running
    23 Mar 2020 Operational Delivery
    Coronavirus: DfT effectively ends rail franchising to keep trains running

    Current operators will run services under new ‘emergency measures agreements’


    Some civil service roles included in key workers list for schools and nurseries
    20 Mar 2020 Operational Delivery
    Some civil service roles included in key workers list for schools and nurseries

    Cabinet Office and DfE reveal list of occupations where people will still be able to send their children to education settings


    DWP figures highlight nation’s lack of financial resilience, union warns
    20 Mar 2020 Operational Delivery
    DWP figures highlight nation’s lack of financial resilience, union warns

    Ministers urged to introduce wage-guarantee scheme as data underscores lack of savings and reliance on credit


    UK governments close all schools 'until further notice' as coronavirus crisis deepens
    18 Mar 2020 Operational Delivery
    UK governments close all schools 'until further notice' as coronavirus crisis deepens

    Action by four governments comes as “spike of the virus is increasing at a faster pace than anticipated”, according to English education secretary


    £350bn coronavirus support package unveiled as chancellor pledges to do ‘whatever it takes’
    18 Mar 2020 Operational Delivery
    £350bn coronavirus support package unveiled as chancellor pledges to do ‘whatever it takes’

    Steps to tackle ‘economic emergency’ let out in Downing Street press conference


    Government orders end to 'non-essential contact' with others as coronavirus crisis deepens
    17 Mar 2020 Operational Delivery
    Government orders end to 'non-essential contact' with others as coronavirus crisis deepens

    Chancellor Rishi Sunak to set out economic measures this afternoon


    Boris Johnson should take 'balanced' approach to immigration as public concern plummets, says think tank
    17 Mar 2020 Operational Delivery
    Boris Johnson should take 'balanced' approach to immigration as public concern plummets, says think tank

    PM urged to ‘bring more light and less heat’ to the immigration debate after Brexit


    IFS: Departments will still face spending squeeze as Budget plans 'not as generous as they appear'
    13 Mar 2020 Operational Delivery
    IFS: Departments will still face spending squeeze as Budget plans 'not as generous as they appear'

    Analysis of public spending figures indicates that much of announced spending increases will be taken up by existing policy plans


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