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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    ‘These are almost impossibly difficult issues to grapple with’: Matthew Rycroft on Rwanda, Windrush and transforming the Home Office
    20 Mar Operational Delivery

    ‘These are almost impossibly difficult issues to grapple with’: Matthew Rycroft on Rwanda, Windrush and transforming the Home Office

    ‘Permacrisis’ may have been Collins Dictionary’s Word of the Year for 2022, but it’s been part of the Home Office lexicon for decades. What’s it like leading such a closely scrutinised department while trying to transform its culture at the same time?
    by Jess Bowie
    DVLA criticised for ‘antiquated’ operations and unclear modernisation strategy
    17 Mar Operational Delivery
    DVLA criticised for ‘antiquated’ operations and unclear modernisation strategy
    Passport Office staff to strike for five weeks as union ramps up pay dispute
    17 Mar Operational Delivery
    Passport Office staff to strike for five weeks as union ramps up pay dispute
    Environment Agency names Treasury DG as chief exec
    17 Mar Operational Delivery
    Environment Agency names Treasury DG as chief exec
    Michael Gove scraps Ministry of Justice's commercial deal with Saudi Arabia
    13 Oct 2015 Operational Delivery
    Michael Gove scraps Ministry of Justice's commercial deal with Saudi Arabia

    Justice secretary Michael Gove tells MPs that Just Solutions International – the commercial arm of the National Offender Management Service – will abandon deal to advise Saudi Arabia on running of prisons


    Ex-Labour minister to head Osborne's new National Infrastructure Commission
    05 Oct 2015 Operational Delivery
    Ex-Labour minister to head Osborne's new National Infrastructure Commission

    Lord Adonis to head up new body modelled on the independent Office for Budget Responsibility


    Civil Service Awards 2015: shortlist unveiled
    28 Sep 2015 Operational Delivery
    Civil Service Awards 2015: shortlist unveiled

    Find out which civil servants and departmental teams are in the running for an award


    Talk of split over future of GDS 'overstated', says Jeremy Heywood
    24 Sep 2015 Operational Delivery
    Talk of split over future of GDS "overstated", says Jeremy Heywood

    Jeremy Heywood says "absolutely vital" digital team moving to "next phase" with departure of chief Mike Bracken


    Jeremy Heywood: “No great enthusiasm” for axing government departments
    24 Sep 2015 Operational Delivery
    Jeremy Heywood: “No great enthusiasm” for axing government departments

    Civil service will get smaller, says Cabinet secretary — but number of departments will “probably” stay the same


    McKinsey consultants advising BIS on savings, Sajid Javid confirms
    18 Sep 2015 Operational Delivery
    McKinsey consultants advising BIS on savings, Sajid Javid confirms

    Management consultants looking at "operating costs across the department and partner organisations", says business secretary, but none "working directly" on its response to the Spending Review


    MPs question Home Office's oversight of police funding
    18 Sep 2015 Operational Delivery
    MPs question Home Office's oversight of police funding

    Latest report by the public accounts committee warns police could bear brunt of "cost shunting" by other departments, but Home Office says it is working on reforms to make the system more "fair, robust and transparent"


    Spending Review 2015: CBI urges renewed shared services and digital push to meet savings call
    17 Sep 2015 Operational Delivery
    Spending Review 2015: CBI urges renewed shared services and digital push to meet savings call

    Major business lobby group sets out stall ahead of government-wide Spending Review – with shared services, digitisation, and payment-by-results top of the agenda


    Government scientists stage walkout over pay
    15 Sep 2015 Operational Delivery
    Government scientists stage walkout over pay

    PCS and Prospect members at the Natural Environment Research Council take half-day action over 1% cap and progression pay move


    David Cameron uses Spending Review speech to heap praise on GDS
    11 Sep 2015 Operational Delivery
    David Cameron uses Spending Review speech to heap praise on GDS

    PM highlights achievements of Whitehall's digital team as he argues government has "moral imperative" to "streamline" public services


    Ministry of Defence contracting rules set for review
    07 Sep 2015 Operational Delivery
    Ministry of Defence contracting rules set for review

    New watchdog the Single Source Regulations Office seeks to overhaul MoD deals with single-source contractors


    CQC chief David Behan urges clarity over patient data after HIV clinic leak
    04 Sep 2015 Operational Delivery
    CQC chief David Behan urges clarity over patient data after HIV clinic leak

    Care Quality Commission chief David Behan tells NHS Innovation Expo that public reassurance vital after data on patients attending sexual health treatment centre accidentally shared


    Mike Bracken speaks out on GDS exit
    13 Aug 2015 Operational Delivery
    Mike Bracken speaks out on GDS exit

    Outgoing digital chief Mike Bracken cites "stresses and strains" of the job – but says Government as a Platform plans still being assessed


    On the frontline with an academy teacher
    13 Aug 2015 Operational Delivery
    On the frontline with an academy teacher

    What’s life like at the sharp end of public services? A modern foreign languages teacher tells Sarah Aston about the pros and cons of changes to the schools system


    Union warning as HMRC starts talks on fate of 200 staff
    10 Aug 2015 Operational Delivery
    Union warning as HMRC starts talks on fate of 200 staff

    Public and Commercial Services union makes "strong representations" to tax authority about "timescale and process" of 90-day talks, which department says may result in compulsory redundancies


    Ofqual chief regulator to step down next year
    06 Aug 2015 Operational Delivery
    Ofqual chief regulator to step down next year

    Ofqual’s chief regulator announces plans to step down in February 2016


    Kids Company charity 'set to close' in spite of further government funding
    05 Aug 2015 Operational Delivery
    Kids Company charity "set to close" in spite of further government funding

    Charity has reportedly told the government it will close in spite of latest £3m Cabinet Office grant


    Bernadette Kelly to replace Clare Moriarty as director general for the Rail Executive
    31 Jul 2015 Operational Delivery
    Bernadette Kelly to replace Clare Moriarty as director general for the Rail Executive

    BIS director general Bernadette Kelly to fill Clare Moriarty’s role as rail director general at Department for Transport


    Bill Crothers to step down as Whitehall's chief commercial officer
    30 Jul 2015 Operational Delivery
    Bill Crothers to step down as Whitehall's chief commercial officer

    Cabinet Office announces that Bill Crothers – who oversaw the set-up of the Crown Commercial Service (CCS) – is to leave post, with search for successor already underway


    Defra names new deputy for Environment Agency board
    24 Jul 2015 Operational Delivery
    Defra names new deputy for Environment Agency board

    Department for Environment, Food and Rural Affairs appoints Emma Howard Boyd to agency


    Joined-up thinking: A round table on collaborative working
    22 Jul 2015 Operational Delivery
    Joined-up thinking: A round table on collaborative working

    As the purse strings tighten, government departments are seeing the benefits of working together. Tim Gibson reports from a CSW roundtable that explored how best to make collaboration happen


    Spending review 2015: George Osborne asks departments to plan for 25% and 40% resource spending cuts
    21 Jul 2015 Operational Delivery
    Spending review 2015: George Osborne asks departments to plan for 25% and 40% resource spending cuts

    Treasury says spending review - set for November 25 - will be a chance to "review the role of government"


    PCS Universal Credit staff start two-day strike
    20 Jul 2015 Operational Delivery
    PCS Universal Credit staff start two-day strike

    PCS members in two-day walkout over "oppressive" Universal Credit working conditions, but department says plans in place for "smooth running" of the service


    Spending watchdog qualifies DWP accounts over 'unacceptable' benefit fraud and error levels
    16 Jul 2015 Operational Delivery
    Spending watchdog qualifies DWP accounts over "unacceptable" benefit fraud and error levels

    Department for Work and Pensions accounts qualified again as NAO says fraud and error in the benefits system "remains unacceptably high"


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