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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    If delivery is the government's focus, stability is one of the best ways to deliver it
    09 Sep Operational Delivery

    If delivery is the government's focus, stability is one of the best ways to deliver it

    What began as a week focused on delivery ended with a major cabinet reshuffle. But ministers need time to get up to speed and for every new appointment, there is a price to pay on delivery
    by Dave Penman
    Departing Land Registry chief Simon Hayes talks lockdown, hybrid working and fighting the perfect storm of staff shortages and record demand
    03 Sep Operational Delivery
    Departing Land Registry chief Simon Hayes talks lockdown, hybrid working and fighting the perfect storm of staff shortages and record demand
    New chief exec named for Companies House
    25 Jul Operational Delivery
    New chief exec named for Companies House
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    21 Jul Operational Delivery
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    HMRC in Public Accounts Committee's firing line again after making 'little or no progress'
    04 Nov 2015 Operational Delivery
    HMRC in Public Accounts Committee's firing line again after making "little or no progress"

    Public Accounts Committee criticises HMRC over customer service, compliance and tackling aggressive tax planning – while HMRC says MPs have "overlooked" its achievements


    Kids Company collapse: NAO says officials raised concerns over charity 'at least' six times
    29 Oct 2015 Operational Delivery
    Kids Company collapse: NAO says officials raised concerns over charity "at least" six times

    Report by the National Audit Office spending watchdog finds that charity received £46m of public funding over 15 years


    Spending Review: DWP permanent secretary Robert Devereux 'confident' department can get more for less
    28 Oct 2015 Operational Delivery
    Spending Review: DWP permanent secretary Robert Devereux "confident" department can get more for less

    DWP perm sec heaps praise on the department's operations team for finding efficiencies, while acknowledging staff can't "just pedal faster forever"


    Kids Company collapse: former Cabinet Office perm sec Richard Heaton to appear before MPs next week
    26 Oct 2015 Operational Delivery
    Kids Company collapse: former Cabinet Office perm sec Richard Heaton to appear before MPs next week

    Official who raised value for money concerns over further funding for the charity to face questions from the Public Accounts Committee


    Online tool aims to help Whitehall avoid outsourcing scandals
    26 Oct 2015 Operational Delivery
    Online tool aims to help Whitehall avoid outsourcing scandals

    New diagnostic tool from the Institute for Government aims to help officials assess viability of public service markets


    Ministry of Justice 'paid Serco to run empty children's unit'
    22 Oct 2015 Operational Delivery
    Ministry of Justice "paid Serco to run empty children's unit"

    Public Accounts Committee chair Meg Hillier questions MoJ's "management of taxpayers’ money" – but MoJ points to savings made from the closure


    Work Programme’s payment system was too complex, say MPs
    21 Oct 2015 Operational Delivery
    Work Programme’s payment system was too complex, say MPs

    Work and pensions committee report calls for simplified payment structure and better categorisation of participants


    Spending Review: George Osborne tells ministers to get “more for less”
    20 Oct 2015 Operational Delivery
    Spending Review: George Osborne tells ministers to get “more for less”

    Chancellor chairs first meeting of the public expenditure committee (PEX) — with DWP and DfID spending said to be under scrutiny


    Jeremy Heywood: Civil servants are “realistic” about the need for pay restraint
    19 Oct 2015 Operational Delivery
    Jeremy Heywood: Civil servants are “realistic” about the need for pay restraint

    Civil servants not facing "doom and gloom" cabinet secretary tells CSW, as he hails "fantastic results” in spite of austerity


    Select committees roundup: MPs cast their verdicts on English Votes for English Laws and 'pension freedom' plans
    19 Oct 2015 Operational Delivery
    Select committees roundup: MPs cast their verdicts on English Votes for English Laws and "pension freedom" plans

    EVEL plans should be "piloted on statutory instruments"; pension freedoms could be putting savers at risk – the latest from the House of Commons select committees


    Ministry of Justice axes plan to outsource collection of court fines
    15 Oct 2015 Operational Delivery
    Ministry of Justice axes plan to outsource collection of court fines

    MoJ will not seek single supplier for debt collection – and department confirms it will keep enforcement in-house


    Sir Ian Cheshire: scale of Spending Review cuts a “game-changer”
    15 Oct 2015 Operational Delivery
    Sir Ian Cheshire: scale of Spending Review cuts a “game-changer”

    The government's lead non-executive says public services are now at a "critical juncture"


    Probation watchdog warns over Ministry of Justice rehabilitation shake-up
    14 Oct 2015 Operational Delivery
    Probation watchdog warns over Ministry of Justice rehabilitation shake-up

    Interim chief inspector of probation Paul Wilson tells CSW he is optimistic about the 'Transforming Rehabilitation' scheme – but warns over “more for less” culture


    Michael Gove scraps Ministry of Justice's commercial deal with Saudi Arabia
    13 Oct 2015 Operational Delivery
    Michael Gove scraps Ministry of Justice's commercial deal with Saudi Arabia

    Justice secretary Michael Gove tells MPs that Just Solutions International – the commercial arm of the National Offender Management Service – will abandon deal to advise Saudi Arabia on running of prisons


    Ex-Labour minister to head Osborne's new National Infrastructure Commission
    05 Oct 2015 Operational Delivery
    Ex-Labour minister to head Osborne's new National Infrastructure Commission

    Lord Adonis to head up new body modelled on the independent Office for Budget Responsibility


    Civil Service Awards 2015: shortlist unveiled
    28 Sep 2015 Operational Delivery
    Civil Service Awards 2015: shortlist unveiled

    Find out which civil servants and departmental teams are in the running for an award


    Talk of split over future of GDS 'overstated', says Jeremy Heywood
    24 Sep 2015 Operational Delivery
    Talk of split over future of GDS "overstated", says Jeremy Heywood

    Jeremy Heywood says "absolutely vital" digital team moving to "next phase" with departure of chief Mike Bracken


    Jeremy Heywood: “No great enthusiasm” for axing government departments
    24 Sep 2015 Operational Delivery
    Jeremy Heywood: “No great enthusiasm” for axing government departments

    Civil service will get smaller, says Cabinet secretary — but number of departments will “probably” stay the same


    McKinsey consultants advising BIS on savings, Sajid Javid confirms
    18 Sep 2015 Operational Delivery
    McKinsey consultants advising BIS on savings, Sajid Javid confirms

    Management consultants looking at "operating costs across the department and partner organisations", says business secretary, but none "working directly" on its response to the Spending Review


    MPs question Home Office's oversight of police funding
    18 Sep 2015 Operational Delivery
    MPs question Home Office's oversight of police funding

    Latest report by the public accounts committee warns police could bear brunt of "cost shunting" by other departments, but Home Office says it is working on reforms to make the system more "fair, robust and transparent"


    Spending Review 2015: CBI urges renewed shared services and digital push to meet savings call
    17 Sep 2015 Operational Delivery
    Spending Review 2015: CBI urges renewed shared services and digital push to meet savings call

    Major business lobby group sets out stall ahead of government-wide Spending Review – with shared services, digitisation, and payment-by-results top of the agenda


    Government scientists stage walkout over pay
    15 Sep 2015 Operational Delivery
    Government scientists stage walkout over pay

    PCS and Prospect members at the Natural Environment Research Council take half-day action over 1% cap and progression pay move


    David Cameron uses Spending Review speech to heap praise on GDS
    11 Sep 2015 Operational Delivery
    David Cameron uses Spending Review speech to heap praise on GDS

    PM highlights achievements of Whitehall's digital team as he argues government has "moral imperative" to "streamline" public services


    Ministry of Defence contracting rules set for review
    07 Sep 2015 Operational Delivery
    Ministry of Defence contracting rules set for review

    New watchdog the Single Source Regulations Office seeks to overhaul MoD deals with single-source contractors


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