Operational Delivery

HM Revenue & Customs briefs staff on major downsizing of its estate – CSW has the key details and reaction from unions

Geoffrey Spence to step aside as Infrastructure UK merged with major projects watchdog

Crown Commercial Service's director of complex transactions to temporarily serve as chief commercial officer

Theresa May sketches out Home Office vision for the next five years – and confirms that Home Office perm sec Mark Sedwill is reviewing size of the department's central HQ

"We don’t have the right policies to meet 2020 targets," Amber Rudd tells MPs

Ombudsman's report highlights poor complaints handling as biggest cause of upheld cases in 2014-15

LSE Diplomacy Commission warns over lack of joined-up foreign policy strategy – and says Foreign Office must do more to promote "family-friendly" career paths

Public Accounts Committee criticises HMRC over customer service, compliance and tackling aggressive tax planning – while HMRC says MPs have "overlooked" its achievements

Report by the National Audit Office spending watchdog finds that charity received £46m of public funding over 15 years

DWP perm sec heaps praise on the department's operations team for finding efficiencies, while acknowledging staff can't "just pedal faster forever"

Official who raised value for money concerns over further funding for the charity to face questions from the Public Accounts Committee