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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Why is it so hard to sell an idea to government (even one that could make millions for the public purse)?
    04 Apr Operational Delivery

    Why is it so hard to sell an idea to government (even one that could make millions for the public purse)?

    To an outsider, reaching the right civil servants with an idea that could revolutionise services or save money seems impossible
    by Jon McKnight
    SR25: MoJ gets funding injection for new prison places and probation services
    12 Jun Operational Delivery
    SR25: MoJ gets funding injection for new prison places and probation services
    MoJ sets up new probation and reoffending directorate
    02 Jun Operational Delivery
    MoJ sets up new probation and reoffending directorate
    HMRC labelled 'lumbering dinosaur' and urged to modernise systems
    30 Apr Operational Delivery
    HMRC labelled 'lumbering dinosaur' and urged to modernise systems
    Budget 2016: Councils expect to be “fully compensated” by Treasury for business rate funding losses
    17 Mar 2016 Operational Delivery
    Budget 2016: Councils expect to be “fully compensated” by Treasury for business rate funding losses

    Proposals to make local government financially self-sufficient by 2020 must not be impacted by George Osborne's business-boosting measures, a lobby group has warned


    Budget 2016: pensions tweak 'will take £2bn from departmental budgets' says OBR – as unions blast 'smoke and mirrors' move
    16 Mar 2016 Operational Delivery
    Budget 2016: pensions tweak "will take £2bn from departmental budgets" says OBR – as unions blast "smoke and mirrors" move

    FDA union chief Dave Penman says pensions move will make make budget cuts "significantly worse” than the chancellor's headline announcements


    Budget 2016: civil service to see 'significant' relocation from Whitehall, says Treasury
    16 Mar 2016 Operational Delivery
    Budget 2016: civil service to see "significant" relocation from Whitehall, says Treasury

    Budget document emphasises plan to "move civil servants out of expensive Whitehall accommodation", with Ministry of Justice looking to set up "centres of expertise outside the capital"


    Academy school conversions cause surge in central government headcount – but civil service staffing down 3.6% year-on-year
    16 Mar 2016 Operational Delivery
    Academy school conversions cause surge in central government headcount – but civil service staffing down 3.6% year-on-year

    Suzannah Brecknell crunches the latest Office for National Statistics figures on public sector employment


    Public Accounts Committee warns of 'sticking-plaster solution' to NHS funding crisis
    15 Mar 2016 Operational Delivery
    Public Accounts Committee warns of "sticking-plaster solution" to NHS funding crisis

    “Acute hospital trusts are at crisis point,” warns PAC chair Meg Hillier


    ONS “needs to increase London presence” a decade after south Wales move – Bean Review
    11 Mar 2016 Operational Delivery
    ONS “needs to increase London presence” a decade after south Wales move – Bean Review

    Review of the UK’s statistical capacity finds that the Office for National Statistics needs to increase its London presence, ten years after it relocated operations from the capital to Newport


    Rural Payments Agency boss Mark Grimshaw points to progress on EU payments after criticism of digital delays
    11 Mar 2016 Operational Delivery
    Rural Payments Agency boss Mark Grimshaw points to progress on EU payments after criticism of digital delays

    RPA boss says failings over scheme to pay EU farmers "will live with me for many years" – but says "almost all" outstanding 2015 payments will be made by the end of this month


    EU referendum: Civil servants “face dilemma” over vote, says FDA union chief Dave Penman
    10 Mar 2016 Operational Delivery
    EU referendum: Civil servants “face dilemma” over vote, says FDA union chief Dave Penman

    FDA general secretary Dave Penman says lack of cabinet unity on EU referendum is a headache for civil servants – but insists campaigning rules don't need to stifle debate


    HMRC's Jennie Granger hails victory in bankers' bonus battle with Deutsche Bank and UBS
    10 Mar 2016 Operational Delivery
    HMRC's Jennie Granger hails victory in bankers' bonus battle with Deutsche Bank and UBS

    Tax authority challenged the legality of two offshore schemes designed by the banks to avoid paying tax on bankers' bonuses


    'Rethink' on plan to postpone Queen's Speech until after EU vote
    10 Mar 2016 Operational Delivery
    "Rethink" on plan to postpone Queen's Speech until after EU vote

    The Times reports that government's legislative programme will now be laid out in May


    Department for Culture, Media and Sport would 'ideally' have 100 more staff – perm sec Sue Owen
    08 Mar 2016 Operational Delivery
    Department for Culture, Media and Sport would "ideally" have 100 more staff – perm sec Sue Owen

    DCMS permanent secretary Sue Owen says department is "just about" at the minimum levels of staffing it needs to do its job –  but says department is in a "much, much more fortunate place" than expected before the Spending Review


    Whitehall getting more used to English devolution – top DCLG official
    07 Mar 2016 Operational Delivery
    Whitehall getting more used to English devolution – top DCLG official

    Tom Walker – who heads cross-government cities and local growth team – hails "ever closer integration" and close support of the Treasury as ministers press ahead with devolution drive


    Home Office hindered by 'depressingly familiar' leadership churn as it grappled with e-borders scheme, says PAC
    04 Mar 2016 Operational Delivery
    Home Office hindered by "depressingly familiar" leadership churn as it grappled with e-borders scheme, says PAC

    Public Accounts Committee points the finger at frequent leadership changes in its report on the Home Office's long-running border data troubles


    HMRC seeks to reassure MPs over switch to digital tax system
    03 Mar 2016 Operational Delivery
    HMRC seeks to reassure MPs over switch to digital tax system

    Treasury committee chair Andrew Tryie warns of "lack of detailed explanation" of how HMRC's Making Tax Digital plans will play out


    Old War Office to become luxury hotel as Ministry of Defence completes sale
    02 Mar 2016 Operational Delivery
    Old War Office to become luxury hotel as Ministry of Defence completes sale

    Iconic Whitehall building sold as part of MoD plans to make estate savings. Department says it will be "sympathetically restored, redeveloped and re-imagined as a high quality hotel and residential apartments"


    Government Digital Service “hindered delivery” of rural payments programme, Public Accounts Committee says
    02 Mar 2016 Operational Delivery
    Government Digital Service “hindered delivery” of rural payments programme, Public Accounts Committee says

    MPs urge the Government Digital Service to provide more support if it wants departments to embrace digital innovation, after report finds that focus on 'digital by default' hindered delivery of new rural payments scheme


    Criminal justice system not achieving value for money despite MoJ’s “ambitious reform programme” - National Audit Office
    01 Mar 2016 Operational Delivery
    Criminal justice system not achieving value for money despite MoJ’s “ambitious reform programme” - National Audit Office

    Public pending watchdog finds delays in the justice system because of “basic avoidable mistakes” and says reform alone will not tackle all “causes of inefficiency"


    HMRC's new chief exec Jon Thompson will report to Edward Troup, Treasury confirms
    29 Feb 2016 Operational Delivery
    HMRC's new chief exec Jon Thompson will report to Edward Troup, Treasury confirms

    Treasury perm sec Nick Macpherson says incoming HMRC chief exec Thompson will focus on "spending the money", while executive chair Edward Troup will oversee "strategic, policy and reputational leadership" of the tax authority


    Met Office strike: hundreds of staff take action over specialist pay
    25 Feb 2016 Operational Delivery
    Met Office strike: hundreds of staff take action over specialist pay

    “All we’re asking is for the Met Office to be able to allocate what it needs to fund staff by industry standards,” Prospect’s Gordon Hutchinson tells CSW, as hundreds of Met Office staff set up picket lines


    Public Accounts Committee says it is 'impossible to judge' whether HMRC struck a fair tax deal with Google
    24 Feb 2016 Operational Delivery
    Public Accounts Committee says it is "impossible to judge" whether HMRC struck a fair tax deal with Google

    Public Accounts Committee criticises lack of transparency over HM Revenue and Customs' £130m, ten-year tax deal with Google – but says department has taken "a step in the right direction" in pledging reform of penalty regime


    Cabinet Office creates new EDS role to help Whitehall focus on 'disruptive and long-term thinking'
    22 Feb 2016 Operational Delivery
    Cabinet Office creates new EDS role to help Whitehall focus on "disruptive and long-term thinking"

    Powerful Economic and Domestic Secretariat to get a new deputy director to help departments focus on longer-term trends and the impact of technology


    EU referendum: former Border Force chief Tony Smith says Brexit would raise “significant” issues for the agency
    22 Feb 2016 Operational Delivery
    EU referendum: former Border Force chief Tony Smith says Brexit would raise “significant” issues for the agency

    Former Border Force head Tony Smith sets out scale of the challenge Brexit would pose to management of Britain's borders


    Institute for Government think tank blasts 'disappointing' new Single Departmental Plans
    19 Feb 2016 Operational Delivery
    Institute for Government think tank blasts "disappointing" new Single Departmental Plans

    IfG's deputy director Julian McCrae says long-awaited new plans are "little more than a laundry list of nice to haves"


    Government unveils long-awaited 'Single Departmental Plans' in drive to match resources with priorities
    19 Feb 2016 Operational Delivery
    Government unveils long-awaited "Single Departmental Plans" in drive to match resources with priorities

    Ministers say new, single documents bringing together spending totals and broad reform plans will "enable the public to see how government is delivering"


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