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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition
    08 Jul Operational Delivery

    Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition

    Cabinet Office perm sec says the firm has so far missed seven of eight milestones in its transition to taking over the Civil Service Pension Scheme administration
    by Tevye Markson
    New chief exec named for Companies House
    25 Jul Operational Delivery
    New chief exec named for Companies House
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    21 Jul Operational Delivery
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    'Test-and-learn' squads to be sent to 10 areas across England
    16 Jul Operational Delivery
    'Test-and-learn' squads to be sent to 10 areas across England
    Cabinet Office launches research centre to probe success of payment by results schemes
    24 Mar 2016 Operational Delivery
    Cabinet Office launches research centre to probe success of payment by results schemes

    Government Outcomes Lab being set up in partnership with Oxford’s Blavatnik School of Government​ in a bid to assess the impact of outcome-based commissioning ​schemes


    Cabinet Office must 'raise its game' in challenging departments over commercial performance – public accounts committee
    23 Mar 2016 Operational Delivery
    Cabinet Office must "raise its game" in challenging departments over commercial performance – public accounts committee

    PAC says "encouraging signs of change" on the commercial front – but urges Cabinet Office to do more to chase up departments who are failing to make progress


    Department for International Development must not lose sight of poverty focus as more departments take on aid spending – MPs
    22 Mar 2016 Operational Delivery
    Department for International Development must not lose sight of poverty focus as more departments take on aid spending – MPs

    International Development Committee gives broad backing to UK's new aid strategy – but warns DfID not to lose sight of poverty focus as other departments take on responsibility for spending development assistance funds


    David Cameron to respond to Iain Duncan Smith resignation — as Stephen Crabb starts work at DWP
    21 Mar 2016 Operational Delivery
    David Cameron to respond to Iain Duncan Smith resignation — as Stephen Crabb starts work at DWP

    Prime minister attempts to get back on the political front foot after departure of long-serving work and pensions secretary highlights gap between Treasury and the DWP


    Public Accounts Committee “unconvinced” by new Infrastructure and Projects Authority — and urges focus on civil service specialists
    18 Mar 2016 Operational Delivery
    Public Accounts Committee “unconvinced” by new Infrastructure and Projects Authority — and urges focus on civil service specialists

    PAC report casts doubt on ability of beefed-up major projects watchdog to scrutinise government’s biggest schemes, and calls on Cabinet Office to explain how it will meet skills shortages needed for "transformation"


    Shaw report: Department for Transport must clarify its role in management of railways
    17 Mar 2016 Operational Delivery
    Shaw report: Department for Transport must clarify its role in management of railways

    Review says Department for Transport must do more to shape the future development of the nation's rail infrastructure


    Budget 2016: Councils expect to be “fully compensated” by Treasury for business rate funding losses
    17 Mar 2016 Operational Delivery
    Budget 2016: Councils expect to be “fully compensated” by Treasury for business rate funding losses

    Proposals to make local government financially self-sufficient by 2020 must not be impacted by George Osborne's business-boosting measures, a lobby group has warned


    Budget 2016: pensions tweak 'will take £2bn from departmental budgets' says OBR – as unions blast 'smoke and mirrors' move
    16 Mar 2016 Operational Delivery
    Budget 2016: pensions tweak "will take £2bn from departmental budgets" says OBR – as unions blast "smoke and mirrors" move

    FDA union chief Dave Penman says pensions move will make make budget cuts "significantly worse” than the chancellor's headline announcements


    Budget 2016: civil service to see 'significant' relocation from Whitehall, says Treasury
    16 Mar 2016 Operational Delivery
    Budget 2016: civil service to see "significant" relocation from Whitehall, says Treasury

    Budget document emphasises plan to "move civil servants out of expensive Whitehall accommodation", with Ministry of Justice looking to set up "centres of expertise outside the capital"


    Academy school conversions cause surge in central government headcount – but civil service staffing down 3.6% year-on-year
    16 Mar 2016 Operational Delivery
    Academy school conversions cause surge in central government headcount – but civil service staffing down 3.6% year-on-year

    Suzannah Brecknell crunches the latest Office for National Statistics figures on public sector employment


    Public Accounts Committee warns of 'sticking-plaster solution' to NHS funding crisis
    15 Mar 2016 Operational Delivery
    Public Accounts Committee warns of "sticking-plaster solution" to NHS funding crisis

    “Acute hospital trusts are at crisis point,” warns PAC chair Meg Hillier


    ONS “needs to increase London presence” a decade after south Wales move – Bean Review
    11 Mar 2016 Operational Delivery
    ONS “needs to increase London presence” a decade after south Wales move – Bean Review

    Review of the UK’s statistical capacity finds that the Office for National Statistics needs to increase its London presence, ten years after it relocated operations from the capital to Newport


    Rural Payments Agency boss Mark Grimshaw points to progress on EU payments after criticism of digital delays
    11 Mar 2016 Operational Delivery
    Rural Payments Agency boss Mark Grimshaw points to progress on EU payments after criticism of digital delays

    RPA boss says failings over scheme to pay EU farmers "will live with me for many years" – but says "almost all" outstanding 2015 payments will be made by the end of this month


    EU referendum: Civil servants “face dilemma” over vote, says FDA union chief Dave Penman
    10 Mar 2016 Operational Delivery
    EU referendum: Civil servants “face dilemma” over vote, says FDA union chief Dave Penman

    FDA general secretary Dave Penman says lack of cabinet unity on EU referendum is a headache for civil servants – but insists campaigning rules don't need to stifle debate


    HMRC's Jennie Granger hails victory in bankers' bonus battle with Deutsche Bank and UBS
    10 Mar 2016 Operational Delivery
    HMRC's Jennie Granger hails victory in bankers' bonus battle with Deutsche Bank and UBS

    Tax authority challenged the legality of two offshore schemes designed by the banks to avoid paying tax on bankers' bonuses


    'Rethink' on plan to postpone Queen's Speech until after EU vote
    10 Mar 2016 Operational Delivery
    "Rethink" on plan to postpone Queen's Speech until after EU vote

    The Times reports that government's legislative programme will now be laid out in May


    Department for Culture, Media and Sport would 'ideally' have 100 more staff – perm sec Sue Owen
    08 Mar 2016 Operational Delivery
    Department for Culture, Media and Sport would "ideally" have 100 more staff – perm sec Sue Owen

    DCMS permanent secretary Sue Owen says department is "just about" at the minimum levels of staffing it needs to do its job –  but says department is in a "much, much more fortunate place" than expected before the Spending Review


    Whitehall getting more used to English devolution – top DCLG official
    07 Mar 2016 Operational Delivery
    Whitehall getting more used to English devolution – top DCLG official

    Tom Walker – who heads cross-government cities and local growth team – hails "ever closer integration" and close support of the Treasury as ministers press ahead with devolution drive


    Home Office hindered by 'depressingly familiar' leadership churn as it grappled with e-borders scheme, says PAC
    04 Mar 2016 Operational Delivery
    Home Office hindered by "depressingly familiar" leadership churn as it grappled with e-borders scheme, says PAC

    Public Accounts Committee points the finger at frequent leadership changes in its report on the Home Office's long-running border data troubles


    HMRC seeks to reassure MPs over switch to digital tax system
    03 Mar 2016 Operational Delivery
    HMRC seeks to reassure MPs over switch to digital tax system

    Treasury committee chair Andrew Tryie warns of "lack of detailed explanation" of how HMRC's Making Tax Digital plans will play out


    Old War Office to become luxury hotel as Ministry of Defence completes sale
    02 Mar 2016 Operational Delivery
    Old War Office to become luxury hotel as Ministry of Defence completes sale

    Iconic Whitehall building sold as part of MoD plans to make estate savings. Department says it will be "sympathetically restored, redeveloped and re-imagined as a high quality hotel and residential apartments"


    Government Digital Service “hindered delivery” of rural payments programme, Public Accounts Committee says
    02 Mar 2016 Operational Delivery
    Government Digital Service “hindered delivery” of rural payments programme, Public Accounts Committee says

    MPs urge the Government Digital Service to provide more support if it wants departments to embrace digital innovation, after report finds that focus on 'digital by default' hindered delivery of new rural payments scheme


    Criminal justice system not achieving value for money despite MoJ’s “ambitious reform programme” - National Audit Office
    01 Mar 2016 Operational Delivery
    Criminal justice system not achieving value for money despite MoJ’s “ambitious reform programme” - National Audit Office

    Public pending watchdog finds delays in the justice system because of “basic avoidable mistakes” and says reform alone will not tackle all “causes of inefficiency"


    HMRC's new chief exec Jon Thompson will report to Edward Troup, Treasury confirms
    29 Feb 2016 Operational Delivery
    HMRC's new chief exec Jon Thompson will report to Edward Troup, Treasury confirms

    Treasury perm sec Nick Macpherson says incoming HMRC chief exec Thompson will focus on "spending the money", while executive chair Edward Troup will oversee "strategic, policy and reputational leadership" of the tax authority


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