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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition
    08 Jul Operational Delivery

    Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition

    Cabinet Office perm sec says the firm has so far missed seven of eight milestones in its transition to taking over the Civil Service Pension Scheme administration
    by Tevye Markson
    New chief exec named for Companies House
    25 Jul Operational Delivery
    New chief exec named for Companies House
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    21 Jul Operational Delivery
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    'Test-and-learn' squads to be sent to 10 areas across England
    16 Jul Operational Delivery
    'Test-and-learn' squads to be sent to 10 areas across England
    Met Office strike: hundreds of staff take action over specialist pay
    25 Feb 2016 Operational Delivery
    Met Office strike: hundreds of staff take action over specialist pay

    “All we’re asking is for the Met Office to be able to allocate what it needs to fund staff by industry standards,” Prospect’s Gordon Hutchinson tells CSW, as hundreds of Met Office staff set up picket lines


    Public Accounts Committee says it is 'impossible to judge' whether HMRC struck a fair tax deal with Google
    24 Feb 2016 Operational Delivery
    Public Accounts Committee says it is "impossible to judge" whether HMRC struck a fair tax deal with Google

    Public Accounts Committee criticises lack of transparency over HM Revenue and Customs' £130m, ten-year tax deal with Google – but says department has taken "a step in the right direction" in pledging reform of penalty regime


    Cabinet Office creates new EDS role to help Whitehall focus on 'disruptive and long-term thinking'
    22 Feb 2016 Operational Delivery
    Cabinet Office creates new EDS role to help Whitehall focus on "disruptive and long-term thinking"

    Powerful Economic and Domestic Secretariat to get a new deputy director to help departments focus on longer-term trends and the impact of technology


    EU referendum: former Border Force chief Tony Smith says Brexit would raise “significant” issues for the agency
    22 Feb 2016 Operational Delivery
    EU referendum: former Border Force chief Tony Smith says Brexit would raise “significant” issues for the agency

    Former Border Force head Tony Smith sets out scale of the challenge Brexit would pose to management of Britain's borders


    Institute for Government think tank blasts 'disappointing' new Single Departmental Plans
    19 Feb 2016 Operational Delivery
    Institute for Government think tank blasts "disappointing" new Single Departmental Plans

    IfG's deputy director Julian McCrae says long-awaited new plans are "little more than a laundry list of nice to haves"


    Government unveils long-awaited 'Single Departmental Plans' in drive to match resources with priorities
    19 Feb 2016 Operational Delivery
    Government unveils long-awaited "Single Departmental Plans" in drive to match resources with priorities

    Ministers say new, single documents bringing together spending totals and broad reform plans will "enable the public to see how government is delivering"


    King's Fund: Department of Health's budget 'touch and go' amid soaring NHS deficits
    18 Feb 2016 Operational Delivery
    King's Fund: Department of Health's budget "touch and go" amid soaring NHS deficits

    Leading health think-tank warns on state of NHS trust finances even after Treasury's Spending Review boost


    Government Digital Service stalwart Tony Singleton to take on new role at the Department for Business, Innovation and Skills
    18 Feb 2016 Operational Delivery
    Government Digital Service stalwart Tony Singleton to take on new role at the Department for Business, Innovation and Skills

    Director for G-Cloud and the digital commercial programme at the Government Digital Service moving to become deputy director of the BIS digital service


    Fire and rescue services: Home Office urged to improve scrutiny 'of budget decisions made in Whitehall'
    17 Feb 2016 Operational Delivery
    Fire and rescue services: Home Office urged to improve scrutiny "of budget decisions made in Whitehall"

    As Home Office prepares to take on full responsibility for fire and rescue services from the Department for Communities and Local Government, MPs on the Public Accounts Committee say Whitehall must do more to understand the local implications of budget cuts


    HMRC redundancies: PCS union raises strike threat as 150 staff issued with compulsory notices
    17 Feb 2016 Operational Delivery
    HMRC redundancies: PCS union raises strike threat as 150 staff issued with compulsory notices

    Public and Commercial Services union mulls industrial action over "unnecessary and inflammatory" compulsory redundancies – but HMRC says it has done "everything possible" to avert the situation


    How governments around the world are encouraging civil servants to be more bold
    16 Feb 2016 Operational Delivery
    How governments around the world are encouraging civil servants to be more bold

    When good ideas emerge, the public sector should seize on them, give them money – and publicise the civil servants who have dreamed them up. 


    Home Office perm sec Mark Sedwill: department's HQ must become less 'policy-heavy'
    15 Feb 2016 Operational Delivery
    Home Office perm sec Mark Sedwill: department's HQ must become less "policy-heavy"

    Home Office's top official tells CSW his ongoing review of the core department will see its headquarters "delayered" and its "management structures simplified" in a bid to better to support the frontline and learn from other departments


    Public Accounts Committee: Department for Transport still facing rail capability gaps despite pay flexibility
    12 Feb 2016 Operational Delivery
    Public Accounts Committee: Department for Transport still facing rail capability gaps despite pay flexibility

    Transport department has improved its ability to let rail franchises, MPs say, but still lacks the capability to manage them, and does not have a “coherent strategic vision” for the rail system


    Sprint 16: Six things we learned about the future of government digital from the GDS conference
    12 Feb 2016 Operational Delivery
    Sprint 16: Six things we learned about the future of government digital from the GDS conference

    Rolling out text alerts, sorting out "crap" government IT, cleaning up data, and trying to recruit skilled people when the money's tight — there's plenty going on in the world of government digital, as Matt Foster found at the Government Digital Service's annual gathering


    MyCSP: Civil service pension problems left officials facing 'hardship & distress', says NAO
    11 Feb 2016 Operational Delivery
    MyCSP: Civil service pension problems left officials facing "hardship & distress", says NAO

    Report by the National Audit Office lays bare the problems facing flagship mutual - but Cabinet Office says it has taken steps to turn the situation around. Unions meanwhile welcomed the spending watchdog's findings


    BIS estate to shrink from 80 sites to 'seven or eight', says minister Sajid Javid – as perm sec Martin Donnelly is pressed on Sheffield closure
    10 Feb 2016 Operational Delivery
    BIS estate to shrink from 80 sites to "seven or eight", says minister Sajid Javid – as perm sec Martin Donnelly is pressed on Sheffield closure

    90% of business department's sites to close under BIS 2020 programme, says Sajid Javid, as Martin Donnelly calls decision to shut Sheffield office "one of the most difficult" of his career


    Department for Education falling short on teacher recruitment, says National Audit Office
    10 Feb 2016 Operational Delivery
    Department for Education falling short on teacher recruitment, says National Audit Office

    Spending watchdog finds DfE has a "weak understanding" of the scale of local shortages and how to resolve them – but department says UK now has the "most highly qualified teaching workforce in history"


    Ministry of Justice to hand more power to prison governors as David Cameron vows “wholesale” reform
    08 Feb 2016 Operational Delivery
    Ministry of Justice to hand more power to prison governors as David Cameron vows “wholesale” reform

    Prison performance will be subject to greater transparency, David Cameron set to say, while governors will be handed greater control over the education of inmates


    Union fury as Treasury confirms plan to overhaul civil service redundancy terms
    05 Feb 2016 Operational Delivery
    Union fury as Treasury confirms plan to overhaul civil service redundancy terms

    Treasury consultation confirms plans for wide-ranging shake-up of exit terms – with the FDA union branding the proposals an "ideological attack on public servants"


    Andy Beale to become government's deputy chief technology officer as GDS looks to the future
    05 Feb 2016 Operational Delivery
    Andy Beale to become government's deputy chief technology officer as GDS looks to the future

    Common Technology Services chief Andy Beale to become deputy CTO – as government prepares to unveil digital strategy for the next four years


    Cabinet Office minister Matt Hancock: government to vacate 75% of sites by 2023
    03 Feb 2016 Operational Delivery
    Cabinet Office minister Matt Hancock: government to vacate 75% of sites by 2023

    Government hails major savings on government estate since 2010 and sets out plans to go further - but the PCS union warns "vital local services" will be undermined


    Whitehall urged to improve 'ad hoc' data sharing with governments in Holyrood, Stormont and Cardiff
    03 Feb 2016 Operational Delivery
    Whitehall urged to improve "ad hoc" data sharing with governments in Holyrood, Stormont and Cardiff

    Report by the Alliance for Useful Evidence and the Institute for Government finds officials held back by "structural and cultural barriers" between UK's various governments


    BIS Sheffield office closure: Business secretary Sajid Javid hits back as Labour’s Louise Haigh slams “farcical” announcement
    02 Feb 2016 Operational Delivery
    BIS Sheffield office closure: Business secretary Sajid Javid hits back as Labour’s Louise Haigh slams “farcical” announcement

    Shadow Cabinet Office minister Louise Haigh says BIS showed "lack of empathy" in St Paul’s Place closure announcement


    Civil service is UK's biggest employer of 'elite' apprentices
    27 Jan 2016 Operational Delivery
    Civil service is UK's biggest employer of "elite" apprentices

    Whitehall tops this year's Times Guide to Higher and Degree Apprenticeships


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