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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Why is it so hard to sell an idea to government (even one that could make millions for the public purse)?
    04 Apr Operational Delivery

    Why is it so hard to sell an idea to government (even one that could make millions for the public purse)?

    To an outsider, reaching the right civil servants with an idea that could revolutionise services or save money seems impossible
    by Jon McKnight
    SR25: MoJ gets funding injection for new prison places and probation services
    12 Jun Operational Delivery
    SR25: MoJ gets funding injection for new prison places and probation services
    MoJ sets up new probation and reoffending directorate
    02 Jun Operational Delivery
    MoJ sets up new probation and reoffending directorate
    HMRC labelled 'lumbering dinosaur' and urged to modernise systems
    30 Apr Operational Delivery
    HMRC labelled 'lumbering dinosaur' and urged to modernise systems
    King's Fund: Department of Health's budget 'touch and go' amid soaring NHS deficits
    18 Feb 2016 Operational Delivery
    King's Fund: Department of Health's budget "touch and go" amid soaring NHS deficits

    Leading health think-tank warns on state of NHS trust finances even after Treasury's Spending Review boost


    Government Digital Service stalwart Tony Singleton to take on new role at the Department for Business, Innovation and Skills
    18 Feb 2016 Operational Delivery
    Government Digital Service stalwart Tony Singleton to take on new role at the Department for Business, Innovation and Skills

    Director for G-Cloud and the digital commercial programme at the Government Digital Service moving to become deputy director of the BIS digital service


    Fire and rescue services: Home Office urged to improve scrutiny 'of budget decisions made in Whitehall'
    17 Feb 2016 Operational Delivery
    Fire and rescue services: Home Office urged to improve scrutiny "of budget decisions made in Whitehall"

    As Home Office prepares to take on full responsibility for fire and rescue services from the Department for Communities and Local Government, MPs on the Public Accounts Committee say Whitehall must do more to understand the local implications of budget cuts


    HMRC redundancies: PCS union raises strike threat as 150 staff issued with compulsory notices
    17 Feb 2016 Operational Delivery
    HMRC redundancies: PCS union raises strike threat as 150 staff issued with compulsory notices

    Public and Commercial Services union mulls industrial action over "unnecessary and inflammatory" compulsory redundancies – but HMRC says it has done "everything possible" to avert the situation


    How governments around the world are encouraging civil servants to be more bold
    16 Feb 2016 Operational Delivery
    How governments around the world are encouraging civil servants to be more bold

    When good ideas emerge, the public sector should seize on them, give them money – and publicise the civil servants who have dreamed them up. 


    Home Office perm sec Mark Sedwill: department's HQ must become less 'policy-heavy'
    15 Feb 2016 Operational Delivery
    Home Office perm sec Mark Sedwill: department's HQ must become less "policy-heavy"

    Home Office's top official tells CSW his ongoing review of the core department will see its headquarters "delayered" and its "management structures simplified" in a bid to better to support the frontline and learn from other departments


    Public Accounts Committee: Department for Transport still facing rail capability gaps despite pay flexibility
    12 Feb 2016 Operational Delivery
    Public Accounts Committee: Department for Transport still facing rail capability gaps despite pay flexibility

    Transport department has improved its ability to let rail franchises, MPs say, but still lacks the capability to manage them, and does not have a “coherent strategic vision” for the rail system


    Sprint 16: Six things we learned about the future of government digital from the GDS conference
    12 Feb 2016 Operational Delivery
    Sprint 16: Six things we learned about the future of government digital from the GDS conference

    Rolling out text alerts, sorting out "crap" government IT, cleaning up data, and trying to recruit skilled people when the money's tight — there's plenty going on in the world of government digital, as Matt Foster found at the Government Digital Service's annual gathering


    MyCSP: Civil service pension problems left officials facing 'hardship & distress', says NAO
    11 Feb 2016 Operational Delivery
    MyCSP: Civil service pension problems left officials facing "hardship & distress", says NAO

    Report by the National Audit Office lays bare the problems facing flagship mutual - but Cabinet Office says it has taken steps to turn the situation around. Unions meanwhile welcomed the spending watchdog's findings


    BIS estate to shrink from 80 sites to 'seven or eight', says minister Sajid Javid – as perm sec Martin Donnelly is pressed on Sheffield closure
    10 Feb 2016 Operational Delivery
    BIS estate to shrink from 80 sites to "seven or eight", says minister Sajid Javid – as perm sec Martin Donnelly is pressed on Sheffield closure

    90% of business department's sites to close under BIS 2020 programme, says Sajid Javid, as Martin Donnelly calls decision to shut Sheffield office "one of the most difficult" of his career


    Department for Education falling short on teacher recruitment, says National Audit Office
    10 Feb 2016 Operational Delivery
    Department for Education falling short on teacher recruitment, says National Audit Office

    Spending watchdog finds DfE has a "weak understanding" of the scale of local shortages and how to resolve them – but department says UK now has the "most highly qualified teaching workforce in history"


    Ministry of Justice to hand more power to prison governors as David Cameron vows “wholesale” reform
    08 Feb 2016 Operational Delivery
    Ministry of Justice to hand more power to prison governors as David Cameron vows “wholesale” reform

    Prison performance will be subject to greater transparency, David Cameron set to say, while governors will be handed greater control over the education of inmates


    Union fury as Treasury confirms plan to overhaul civil service redundancy terms
    05 Feb 2016 Operational Delivery
    Union fury as Treasury confirms plan to overhaul civil service redundancy terms

    Treasury consultation confirms plans for wide-ranging shake-up of exit terms – with the FDA union branding the proposals an "ideological attack on public servants"


    Andy Beale to become government's deputy chief technology officer as GDS looks to the future
    05 Feb 2016 Operational Delivery
    Andy Beale to become government's deputy chief technology officer as GDS looks to the future

    Common Technology Services chief Andy Beale to become deputy CTO – as government prepares to unveil digital strategy for the next four years


    Cabinet Office minister Matt Hancock: government to vacate 75% of sites by 2023
    03 Feb 2016 Operational Delivery
    Cabinet Office minister Matt Hancock: government to vacate 75% of sites by 2023

    Government hails major savings on government estate since 2010 and sets out plans to go further - but the PCS union warns "vital local services" will be undermined


    Whitehall urged to improve 'ad hoc' data sharing with governments in Holyrood, Stormont and Cardiff
    03 Feb 2016 Operational Delivery
    Whitehall urged to improve "ad hoc" data sharing with governments in Holyrood, Stormont and Cardiff

    Report by the Alliance for Useful Evidence and the Institute for Government finds officials held back by "structural and cultural barriers" between UK's various governments


    BIS Sheffield office closure: Business secretary Sajid Javid hits back as Labour’s Louise Haigh slams “farcical” announcement
    02 Feb 2016 Operational Delivery
    BIS Sheffield office closure: Business secretary Sajid Javid hits back as Labour’s Louise Haigh slams “farcical” announcement

    Shadow Cabinet Office minister Louise Haigh says BIS showed "lack of empathy" in St Paul’s Place closure announcement


    Civil service is UK's biggest employer of 'elite' apprentices
    27 Jan 2016 Operational Delivery
    Civil service is UK's biggest employer of "elite" apprentices

    Whitehall tops this year's Times Guide to Higher and Degree Apprenticeships


    Google tax deal: HMRC’s business tax director Jim Harra defends 'thorough investigation'
    26 Jan 2016 Operational Delivery
    Google tax deal: HMRC’s business tax director Jim Harra defends "thorough investigation"

    HMRC's Jim Harra says critics of deal with Google are misunderstanding corporation tax rules – but Labour's John McDonnell renews attack on "very poor deal"


    MPs launch corporation tax review in wake of HMRC's deal with Google
    26 Jan 2016 Operational Delivery
    MPs launch corporation tax review in wake of HMRC's deal with Google

    Treasury Committee to review HMRC's approach to tax avoidance and consider whether overhaul of corporation tax is needed amid row over deal with search giant Google


    Ministry of Justice perm sec Richard Heaton: 'misunderstanding' led to independence spat with prisons inspector Nick Hardwick
    21 Jan 2016 Operational Delivery
    Ministry of Justice perm sec Richard Heaton: "misunderstanding" led to independence spat with prisons inspector Nick Hardwick

    MoJ's top official says falling out with prisons inspector was the result of spending controls introduced "in some haste" to tackle department's overspend


    Independence of new major projects watchdog is 'unimpeachable', says chief exec Tony Meggs
    20 Jan 2016 Operational Delivery
    Independence of new major projects watchdog is "unimpeachable", says chief exec Tony Meggs

    Chief executive of the Infrastructure and Projects Watchdog seeks to reassure MPs after merger with Treasury unit – and John Manzoni says new organisation will have more "teeth"


    Eurostar sale shows government still 'undervaluing assets', warns public accounts commitee
    20 Jan 2016 Operational Delivery
    Eurostar sale shows government still "undervaluing assets", warns public accounts commitee

    Report by MPs says Eurostar sale was managed well but that government used "over cautious assumptions" and should do more to build in-house corporate finance knowledge


    HMRC chief Lin Homer: office closures won't lead to 'cliff edge' of expertise
    13 Jan 2016 Operational Delivery
    HMRC chief Lin Homer: office closures won't lead to "cliff edge" of expertise

    Tax authority's chief executive Dame Lin Homer is grilled on plans to cut HMRC's office network from 170 smaller offices to 13 regional centres


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