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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    If delivery is the government's focus, stability is one of the best ways to deliver it
    09 Sep Operational Delivery

    If delivery is the government's focus, stability is one of the best ways to deliver it

    What began as a week focused on delivery ended with a major cabinet reshuffle. But ministers need time to get up to speed and for every new appointment, there is a price to pay on delivery
    by Dave Penman
    Departing Land Registry chief Simon Hayes talks lockdown, hybrid working and fighting the perfect storm of staff shortages and record demand
    03 Sep Operational Delivery
    Departing Land Registry chief Simon Hayes talks lockdown, hybrid working and fighting the perfect storm of staff shortages and record demand
    New chief exec named for Companies House
    25 Jul Operational Delivery
    New chief exec named for Companies House
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    21 Jul Operational Delivery
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    BIS Sheffield office closure: Business secretary Sajid Javid hits back as Labour’s Louise Haigh slams “farcical” announcement
    02 Feb 2016 Operational Delivery
    BIS Sheffield office closure: Business secretary Sajid Javid hits back as Labour’s Louise Haigh slams “farcical” announcement

    Shadow Cabinet Office minister Louise Haigh says BIS showed "lack of empathy" in St Paul’s Place closure announcement


    Civil service is UK's biggest employer of 'elite' apprentices
    27 Jan 2016 Operational Delivery
    Civil service is UK's biggest employer of "elite" apprentices

    Whitehall tops this year's Times Guide to Higher and Degree Apprenticeships


    Google tax deal: HMRC’s business tax director Jim Harra defends 'thorough investigation'
    26 Jan 2016 Operational Delivery
    Google tax deal: HMRC’s business tax director Jim Harra defends "thorough investigation"

    HMRC's Jim Harra says critics of deal with Google are misunderstanding corporation tax rules – but Labour's John McDonnell renews attack on "very poor deal"


    MPs launch corporation tax review in wake of HMRC's deal with Google
    26 Jan 2016 Operational Delivery
    MPs launch corporation tax review in wake of HMRC's deal with Google

    Treasury Committee to review HMRC's approach to tax avoidance and consider whether overhaul of corporation tax is needed amid row over deal with search giant Google


    Ministry of Justice perm sec Richard Heaton: 'misunderstanding' led to independence spat with prisons inspector Nick Hardwick
    21 Jan 2016 Operational Delivery
    Ministry of Justice perm sec Richard Heaton: "misunderstanding" led to independence spat with prisons inspector Nick Hardwick

    MoJ's top official says falling out with prisons inspector was the result of spending controls introduced "in some haste" to tackle department's overspend


    Independence of new major projects watchdog is 'unimpeachable', says chief exec Tony Meggs
    20 Jan 2016 Operational Delivery
    Independence of new major projects watchdog is "unimpeachable", says chief exec Tony Meggs

    Chief executive of the Infrastructure and Projects Watchdog seeks to reassure MPs after merger with Treasury unit – and John Manzoni says new organisation will have more "teeth"


    Eurostar sale shows government still 'undervaluing assets', warns public accounts commitee
    20 Jan 2016 Operational Delivery
    Eurostar sale shows government still "undervaluing assets", warns public accounts commitee

    Report by MPs says Eurostar sale was managed well but that government used "over cautious assumptions" and should do more to build in-house corporate finance knowledge


    HMRC chief Lin Homer: office closures won't lead to 'cliff edge' of expertise
    13 Jan 2016 Operational Delivery
    HMRC chief Lin Homer: office closures won't lead to "cliff edge" of expertise

    Tax authority's chief executive Dame Lin Homer is grilled on plans to cut HMRC's office network from 170 smaller offices to 13 regional centres


    Fall in Whitehall consultancy spend going into reverse — NAO
    13 Jan 2016 Operational Delivery
    Fall in Whitehall consultancy spend going into reverse — NAO

    New report by the National Audit Office spending watchdog finds that while departmental spending on consultants and temporary staff has plummeted over last five years, latest figures indicate a “short-term reduction rather than a sustainable strategy”


    Ministry of Defence opts not to extend huge Serco contract for Defence Business Services
    08 Jan 2016 Operational Delivery
    Ministry of Defence opts not to extend huge Serco contract for Defence Business Services

    The MoD is set to bring its civilian HR, finance, information and security vetting corporate services back in house from April


    NAO: DWP fit-to-work contractor 'still not meeting expected performance levels'
    08 Jan 2016 Operational Delivery
    NAO: DWP fit-to-work contractor "still not meeting expected performance levels"

    National Audit Office says Department for Work and Pensions has improved oversight of Employment and Support Allowance tests - but warns of "perpetuating cycle of optimistic targets, contractual underperformance and costly recovery"


    Advisory Committee on Business Appointments beefs up disclosure requirements for top-level departures from government
    08 Jan 2016 Operational Delivery
    Advisory Committee on Business Appointments beefs up disclosure requirements for top-level departures from government

    Watchdog seeks additional information on commercial sector links


    Michael Gove brings in senior education figures to lead prison and probation watchdogs
    07 Jan 2016 Operational Delivery
    Michael Gove brings in senior education figures to lead prison and probation watchdogs

    Justice secretary confirms Peter Clarke and Dame Glenys Stacy to head up respective prisons and probation watchdogs 


    Top Defra adviser: break up Environment Agency after flooding
    06 Jan 2016 Operational Delivery
    Top Defra adviser: break up Environment Agency after flooding

    Dieter Helm, chair of the advisory Natural Capital Committee, urges creation of a new "smaller, more tightly focussed Environment Protection agency"


    Home Office to take on responsibility for fire and rescue services
    06 Jan 2016 Operational Delivery
    Home Office to take on responsibility for fire and rescue services

    Emergency services will be encouraged to share back office functions under plans outlined by the Home Office


    Home Office interpreters in boycott threat over pay cut
    21 Dec 2015 Operational Delivery
    Home Office interpreters in boycott threat over pay cut

    Immigration interpreters may refuse work over Home Office plans to change terms


    NAO: Number of companies in government has grown by a third since 2010
    15 Dec 2015 Operational Delivery
    NAO: Number of companies in government has grown by a third since 2010

    NAO research finds there are now 218 companies in government, but over half are not listed in official sources


    Home Office police funding fiasco 'amusing if it were not so serious', MPs say
    11 Dec 2015 Operational Delivery
    Home Office police funding fiasco "amusing if it were not so serious", MPs say

    Home Affairs Select Committee issues scathing report on errors in police funding overhaul – as department promises to learn lessons


    Care Quality Commission health regulator is 'not yet effective', warns PAC
    11 Dec 2015 Operational Delivery
    Care Quality Commission health regulator is "not yet effective", warns PAC

    Pressure on Care Quality Commission resources is showing through report errors, say MPs, as CQC chief David Behan (pictured) says regulator has been "working hard to improve"


    Local authority housing benefit staff will not move into DWP under Universal Credit shake-up
    10 Dec 2015 Operational Delivery
    Local authority housing benefit staff will not move into DWP under Universal Credit shake-up

    DWP says it will meet the cost of redundancies stemming from decision not to move Housing Benefit staff into the department when benefits are merged


    Social care services still at risk despite Spending Review boost, sector warns
    09 Dec 2015 Operational Delivery
    Social care services still at risk despite Spending Review boost, sector warns

    Plans to grant councils power to raise money for social care could lead to big regional variations, warn care sector leaders


    Carwyn Jones: top-level contact between Whitehall and Wales “non-existent”
    07 Dec 2015 Operational Delivery
    Carwyn Jones: top-level contact between Whitehall and Wales “non-existent”

    Welsh first minister says there is “no real machinery for a regular heads of government meeting” – as Silk Commission chair reveals he considered calling for separate civil service.


    Home Office’s “highly manual and inefficient” e-borders scheme criticised by spending watchdog
    03 Dec 2015 Operational Delivery
    Home Office’s “highly manual and inefficient” e-borders scheme criticised by spending watchdog

    National Audit Office says project likely to be finished eight years later than originally thought


    Bob Kerslake sheds light on his review of the Treasury for Labour's John McDonnell
    01 Dec 2015 Operational Delivery
    Bob Kerslake sheds light on his review of the Treasury for Labour's John McDonnell

    Former head of the civil service drafts in TUC chief Frances O'Grady and ex-KPMG deputy Alan Buckle to assess whether the Treasury is "fit for purpose"


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