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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Civil Service Awards 2025 shortlist announced
    22 Oct Operational Delivery

    Civil Service Awards 2025 shortlist announced

    Home Office is most-shortlisted department, with seven nominations at this year's 20th anniversary ceremony
    by Tevye Markson
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    23 Oct Operational Delivery
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    DWP staff indicate support for industrial action over 'unacceptable' pay
    15 Oct Operational Delivery
    DWP staff indicate support for industrial action over 'unacceptable' pay
    If delivery is the government's focus, stability is one of the best ways to deliver it
    09 Sep Operational Delivery
    If delivery is the government's focus, stability is one of the best ways to deliver it
    DfE ‘doesn’t know’ if free school meals voucher company made profit
    03 Dec 2020 Operational Delivery
    DfE ‘doesn’t know’ if free school meals voucher company made profit
    NAO says contractor charged department face value for supermarket vouchers but obtained them at discount
    Crown Prosecution Service in England and Wales: Applying customer-centric thinking to improve service delivery Sponsored
    01 Dec 2020 Operational Delivery
    Crown Prosecution Service in England and Wales: Applying customer-centric thinking to improve service delivery
    In order to support a major investment in digital capability, PA Consulting explain how they helped the CPS to redesign their case-management system
    Priorities for every department and new FCDO and Treasury hubs: what the Spending Review means for the civil service
    25 Nov 2020 Operational Delivery
    Priorities for every department and new FCDO and Treasury hubs: what the Spending Review means for the civil service
    What are your department’s new priorities?
    How defence programmes can use P3M to drive success Sponsored
    24 Nov 2020 Operational Delivery
    How defence programmes can use P3M to drive success
    Defence programmes can increase their chances of success by addressing the project, programme and portfolio management (P3M) basics, writes PA Consulting
    Hampshire County Council: The Argenti care technology partnership delivers exceptional results in adult social care Sponsored
    18 Nov 2020 Operational Delivery
    Hampshire County Council: The Argenti care technology partnership delivers exceptional results in adult social care
    Like all providers of adult social care, Hampshire County Council faces the combination of significant cost pressures and rising demand. PA Consulting outlines the work they've done with Argenti technology to shoulder some of the load.
    How the UK Government can unlock the ingenuity of the nation Sponsored
    10 Nov 2020 Operational Delivery
    How the UK Government can unlock the ingenuity of the nation
    The huge disruption brought about by Covid-19 is forcing the public sector to do things differently. PA Consulting writes about how best to capitalise on this new ingenuity.
    Cabinet Office ‘needs enhancing’ to properly support PM says George Osborne
    09 Nov 2020 Operational Delivery
    Cabinet Office ‘needs enhancing’ to properly support PM says George Osborne
    Former chancellor also floats boosted powers for departmental boards to sack perm secs
    Government mulls in-house ‘Crown Consultancy’ to cut use of private firms
    09 Nov 2020 Operational Delivery
    Government mulls in-house ‘Crown Consultancy’ to cut use of private firms
    Report reveals plans after Lord Agnew says overuse of consultants "infantilises" officials
    Cabinet Office publishes employee and supplier personal info in data breach
    29 Oct 2020 Operational Delivery
    Cabinet Office publishes employee and supplier personal info in data breach
    Improperly redacted contract included names and mobile phone numbers – which remained publicly available four days after department had been notified of breach
    HM Land Registry offers £120k for digital chief to lead transformation
    26 Oct 2020 Operational Delivery
    HM Land Registry offers £120k for digital chief to lead transformation
    Tech leader will oversee digitisation of platforms and infrastructure upgrades
    ‘The opportunity to have organisations of all types publishing data to common standards is really exciting’: why stats regulators' new award matters
    21 Oct 2020 Operational Delivery
    ‘The opportunity to have organisations of all types publishing data to common standards is really exciting’: why stats regulators' new award matters
    The first ever award to recognise the voluntary application of the Office for Statistics Regulation code has been awarded jointly to MHCLG and the Scottish Fiscal Commission, with UCAS named highly commended.
    DfE minister says civil service must ‘demonstrate leadership’ as care leavers internship applications open
    08 Oct 2020 Operational Delivery
    DfE minister says civil service must ‘demonstrate leadership’ as care leavers internship applications open
    Children’s minister says government must show leadership to support care leavers as new programme launches
    Post-pandemic policymaking 'must go beyond following the science', professors say
    02 Oct 2020 Operational Delivery
    Post-pandemic policymaking 'must go beyond following the science', professors say
    British Academy project sets out ‘five principles to draw on "full breadth of knowledge" for policy
    DWP to ‘create new digital function’ as BPDTS is brought back in-house
    01 Oct 2020 Operational Delivery
    DWP to ‘create new digital function’ as BPDTS is brought back in-house
    Union says move completes 'full circle' of change for outsourced benefits and pensions technology services
    DWP staffing up to prepare for possible four million unemployed, says Coffey
    01 Oct 2020 Operational Delivery
    DWP staffing up to prepare for possible four million unemployed, says Coffey
    Work and pensions secretary says "I genuinely hope we don't reach that figure, but it's important we are ready to help people"
    Civil service “infantilised” by use of consultants, Cabinet Office minister says
    30 Sep 2020 Operational Delivery
    Civil service “infantilised” by use of consultants, Cabinet Office minister says
    Letter seen by the Guardian criticises official capacity to deliver Brexit
    Civil Service Fast Stream kicks off recruitment round for over 800 posts
    25 Sep 2020 Operational Delivery
    Civil Service Fast Stream kicks off recruitment round for over 800 posts
    Selection of available jobs includes 244 roles for generalist officials
    DfID was one of government’s most data savvy departments. Preserving these skills will be a test of Whitehall reform
    17 Sep 2020 Operational Delivery
    DfID was one of government’s most data savvy departments. Preserving these skills will be a test of Whitehall reform
    DfID used data and analysis in a way that few other departments manage – and in a way that the government is keen to expand. How this is nurtured in the new Foreign, Commonwealth and Development Office will be a key lesson
    Unions accuse Hancock of failing to ‘properly consult’ over creation of NIHP
    16 Sep 2020 Operational Delivery
    Unions accuse Hancock of failing to ‘properly consult’ over creation of NIHP
    Civil service unions have serious concerns over the new health body
    NHS contact tracing app to launch this month amid increasing test concerns
    15 Sep 2020 Operational Delivery
    NHS contact tracing app to launch this month amid increasing test concerns
    App launch announced as NHS Providers accuses government of not “being as open” with testing capacity problems
    Ingenious approaches to transforming primary care for long-term sustainability Sponsored
    15 Sep 2020 Operational Delivery
    Ingenious approaches to transforming primary care for long-term sustainability
    Primary care is the foundation of every local healthcare system, but PA Consulting argues the sector is struggling to ensure the long-term sustainability of their services
    National Data Strategy promises to ‘tackle government culture of risk aversion’
    14 Sep 2020 Operational Delivery
    National Data Strategy promises to ‘tackle government culture of risk aversion’
    Document sets out ‘transforming government’s use of data’ as one of five missions
    People, Purpose and Planet: Three steps to enduring change in UK defence and national security Sponsored
    08 Sep 2020 Operational Delivery
    People, Purpose and Planet: Three steps to enduring change in UK defence and national security
    The UK national security network has long been aware of the need for change. PA Consulting offers insight into three practical steps to take for enduring change
    DEFRA: Building a new environmental watchdog Sponsored
    01 Sep 2020 Operational Delivery
    DEFRA: Building a new environmental watchdog
    PA Consulting explains how it has helped the Department for Environment, Food & Rural Affairs create the new watchdog, and how it works
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