Civil Service Awards 2025 shortlist announced
22 Oct Operational Delivery

Civil Service Awards 2025 shortlist announced

Home Office is most-shortlisted department, with seven nominations at this year's 20th anniversary ceremony
by Tevye Markson
‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
23 Oct Operational Delivery
‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
DWP staff indicate support for industrial action over 'unacceptable' pay
15 Oct Operational Delivery
DWP staff indicate support for industrial action over 'unacceptable' pay
If delivery is the government's focus, stability is one of the best ways to deliver it
09 Sep Operational Delivery
If delivery is the government's focus, stability is one of the best ways to deliver it
Slated for success: DfE perm sec Jonathan Slater on delivery, directions and dancing
27 Aug 2020 Operational Delivery
Slated for success: DfE perm sec Jonathan Slater on delivery, directions and dancing

Moving to the education department brought Jonathan Slater back to a policy area he knows and loves. He speaks to Suzannah Brecknell about his key role in helping the frontline function
Managing Official Development Assistance (ODA) in an emergency context: how data-driven adaptive management can support the COVID-19 response Sponsored
25 Aug 2020 Operational Delivery
Managing Official Development Assistance (ODA) in an emergency context: how data-driven adaptive management can support the COVID-19 response
ODA interventions must have rapid learning and feedback mechanisms in place to inform change, argues PA Consulting
HMRC announces three new DG appointments
13 Aug 2020 Operational Delivery
HMRC announces three new DG appointments
Senior staff appointments latest in a number of management moves at the department
Government’s Edinburgh hub completed
11 Aug 2020 Operational Delivery
Government’s Edinburgh hub completed
The new office building will eventually house as many as 3,000 civil servants
Three steps to deliver successful Enterprise Integration Testing (EIT) Sponsored
11 Aug 2020 Operational Delivery
Three steps to deliver successful Enterprise Integration Testing (EIT)
In this article, PA Consulting explores how EIT differs from integration testing and three steps you can take to de-risk your systems and boost your chances of success
Labour demands ‘rapid reform’ of coronavirus contact tracing system with call to cut outsourcing funding
10 Aug 2020 Operational Delivery
Labour demands ‘rapid reform’ of coronavirus contact tracing system with call to cut outsourcing funding
Government insists NHS Test and Trace is working alongside local action to tackle outbreaks
Arm: Getting into shape by switching to Agile working Sponsored
04 Aug 2020 Operational Delivery
Arm: Getting into shape by switching to Agile working
An Agile approach helped Arm to transform their IT function. PA Consulting details how.
Universal Credit ‘punishes the poorest’ and five-week wait should be scrapped, Lords committee says
31 Jul 2020 Operational Delivery
Universal Credit ‘punishes the poorest’ and five-week wait should be scrapped, Lords committee says
DWP criticised for using the scheme to recover debts accrued from its tax credit scheme
Senior civil servants to get 2% wage rise as public sector pay deals unveiled
21 Jul 2020 Operational Delivery
Senior civil servants to get 2% wage rise as public sector pay deals unveiled
Government also confirms delegated grades will allow departments to make awards within 1.5%-2.5% range
Southampton Primary Care: Empowering GP practices to transform primary care through analytics Sponsored
20 Jul 2020 Operational Delivery
Southampton Primary Care: Empowering GP practices to transform primary care through analytics
There is a perfect storm happening in primary care, say PA Consulting. In this article they talk about how to combat the combination of pressures from shrinking budgets, aging populations and difficulty retaining talent.
Inside HMRC’s coronavirus response: Jim Harra on how the furlough scheme was created in a month Exclusive
17 Jul 2020 Operational Delivery
Inside HMRC’s coronavirus response: Jim Harra on how the furlough scheme was created in a month
In an exclusive interview, HMRC's chief executive reveals how the department set up some of the biggest schemes in government history in the middle of a global pandemic
DWP trials new home-working scheme after 'ad-hoc' Covid arrangements
15 Jul 2020 Operational Delivery
DWP trials new home-working scheme after 'ad-hoc' Covid arrangements
Splitting time between home and the office will let staff socially distance, department says
'Let’s get going': government launches major Brexit comms campaign as end of transition period nears
13 Jul 2020 Operational Delivery
'Let’s get going': government launches major Brexit comms campaign as end of transition period nears
“There are actions that businesses and citizens must take now to ensure we hit the ground running”, says Michael Gove
Southampton Integrated Commissioning Unit: Giving more vulnerable people independence by transforming care technology Sponsored
13 Jul 2020 Operational Delivery
Southampton Integrated Commissioning Unit: Giving more vulnerable people independence by transforming care technology
How can technology help vulnerable people live more independently? PA Consulting presents a case study of their work on the 'Connected Care' service.
Gove reaffirms plans to move officials out of London amid report of new York hub
13 Jul 2020 Operational Delivery
Gove reaffirms plans to move officials out of London amid report of new York hub
Senior officials already sizing up properties on Rightmove, according to The Times
Universal Credit claims could cost government as much as the benefits it replaced, watchdog finds
10 Jul 2020 Operational Delivery
Universal Credit claims could cost government as much as the benefits it replaced, watchdog finds
DWP must do more to support vulnerable claimants, NAO says in latest report
Rishi Sunak unveils three-point coronavirus jobs recovery plan
08 Jul 2020 Operational Delivery
Rishi Sunak unveils three-point coronavirus jobs recovery plan
DWP to get £1bn as part of plan to help people find jobs, create jobs and protect jobs
Government to pay young people’s wages for six months under Treasury ‘Plan for Jobs’
08 Jul 2020 Operational Delivery
Government to pay young people’s wages for six months under Treasury ‘Plan for Jobs’
Treasury also confirms it still plans to complete a comprehensive spending review to be completed this year despite coronavirus impact
The Care Inspectorate: Introducing agile working to improve the complaints-handling process Sponsored
06 Jul 2020 Operational Delivery
The Care Inspectorate: Introducing agile working to improve the complaints-handling process
PA Consulting on why an agile system for handling complaints means better care for employees and complainants alike
DWP set to double number of work coaches as government prepares for Covid redundancies
06 Jul 2020 Operational Delivery
DWP set to double number of work coaches as government prepares for Covid redundancies
Move set to be included in a package of measures announced by chancellor Rishi Sunak this week
DWP to overhaul complaints procedure
02 Jul 2020 Operational Delivery
DWP to overhaul complaints procedure
"Non-priority" complaints will result in letters to "manage customers' expectations", department says
National security leaders must be bold and move fast to realise an integrated approach. Here’s how to do it. Sponsored
01 Jul 2020 Operational Delivery
National security leaders must be bold and move fast to realise an integrated approach. Here’s how to do it.
PA Consulting argue that a forthcoming defence review is a singular opportunity for UK national security leaders
Call for inquiry into Dominic Cummings’s centralisation of special advisers
25 Jun 2020 Operational Delivery
Call for inquiry into Dominic Cummings’s centralisation of special advisers
Letter to PACAC comes as PM’s senior adviser hints at “hard rain coming” for civil service
Daily coronavirus press conferences scrapped after PM unveils easing of lockdown rules
24 Jun 2020 Operational Delivery
Daily coronavirus press conferences scrapped after PM unveils easing of lockdown rules

“We’ll continue to hold press conferences to coincide with significant announcements," says No.10