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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Unions slam Reform UK plans to oust perm secs and cut 68,500 jobs
    15 Dec 2025 Operational Delivery

    Unions slam Reform UK plans to oust perm secs and cut 68,500 jobs

    Party announces more details of civil service reform policies including weakening pensions in favour of higher bonuses, increasing office working and big cuts to policy profession
    by Tevye Markson
    'We are deeply sorry': Capita and Cabinet Office bosses outline plan to tackle pension scheme crisis
    28 Jan Operational Delivery
    'We are deeply sorry': Capita and Cabinet Office bosses outline plan to tackle pension scheme crisis
    Survey finds 98% of Ofsted inspectors are overworked
    22 Jan Operational Delivery
    Survey finds 98% of Ofsted inspectors are overworked
    DWP: PCS strike ballot over 'poverty pay' delayed
    07 Jan Operational Delivery
    DWP: PCS strike ballot over 'poverty pay' delayed
    A Differentiated Future Partner Content
    11 Jan 2022 Operational Delivery
    A Differentiated Future
    Five key themes have emerged from PA consulting's latest survey, pointing towards a very different Higher Education sector in years to come
    Poor evaluation means government ‘not learning from failure’, NAO head warns
    10 Jan 2022 Operational Delivery
    Poor evaluation means government ‘not learning from failure’, NAO head warns
    “Limited consequences” for failing to evaluate projects means too few public bodies are doing so, Gareth Davies says
    Airport fit for Air Force One Partner Content
    05 Jan 2022 Operational Delivery
    Airport fit for Air Force One
    It went off without a hitch, but the logistics of gathering world leaders in Cornwall for the G7 Summit in June 2021 didn't just happen on its own but with the expertise of Costain. Here's how we made Newquay Airport fit for the arrival of President Joe Biden
    Artificial intelligence without digital discrimination Partner Content
    04 Jan 2022 Operational Delivery
    Artificial intelligence without digital discrimination
    Machine learning has huge potential to address government challenges but it is accompanied by a unique set of risks. Civica explains the challenges involved in deploying this technology in the public sector, pointing to a less hazardous path
    Ministers mistake cuts for ‘efficiency’, MPs warn
    06 Dec 2021 Operational Delivery
    Ministers mistake cuts for ‘efficiency’, MPs warn
    Funding boost for departmental capability and capacity might be needed to save money long term, PAC says
    Investigating the responsiveness of the civil service Partner Content
    03 Dec 2021 Operational Delivery
    Investigating the responsiveness of the civil service
    The world has changed dramatically, and to face these emerging challenges the civil service must respond rapidly. PA Consulting investigates civil service responsiveness to seek out the best global practices
    'The big thing is unleashing people’s adaptivity': how departments should plan the future of work
    02 Dec 2021 Operational Delivery
    'The big thing is unleashing people’s adaptivity': how departments should plan the future of work
    As departments and agencies look beyond the pandemic to plan their future approaches to hybrid working, industry professionals, academics and unions share what they should be considering
    'The most rewarding work I’ve ever done': Kabul evacuation supported by rapid response team
    01 Dec 2021 Operational Delivery
    'The most rewarding work I’ve ever done': Kabul evacuation supported by rapid response team
    Manager within Surge and Rapid Response Team "shed tears of joy" on hearing that family she helped had returned to the UK
    Cab sec acknowledges civil service’s science skills shortfall
    26 Nov 2021 Operational Delivery
    Cab sec acknowledges civil service’s science skills shortfall
    Simon Case pledges to “recruit more Kate Binghams” after former Vaccine Taskforce boss’s criticisms
    Home Office 'failing to keep on top of asylum cases' as children wait 550 days for decisions
    25 Nov 2021 Operational Delivery
    Home Office 'failing to keep on top of asylum cases' as children wait 550 days for decisions
    Inspectors find "no evidence of any case type being prioritised"
    Home Office should lose Windrush compensation scheme role, MPs say
    24 Nov 2021 Operational Delivery
    Home Office should lose Windrush compensation scheme role, MPs say
    Badly-managed scheme has "compounded the injustices" of the Windrush scandal, MPs say
    How DWP hired 13,500 new work coaches – without meeting a single one
    23 Nov 2021 Operational Delivery
    How DWP hired 13,500 new work coaches – without meeting a single one
    Faced with a Herculean hiring drive as coronavirus restrictions took hold, the department could not recruit candidates in the usual ways. So what did it do instead?
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