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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition
    08 Jul Operational Delivery

    Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition

    Cabinet Office perm sec says the firm has so far missed seven of eight milestones in its transition to taking over the Civil Service Pension Scheme administration
    by Tevye Markson
    New chief exec named for Companies House
    25 Jul Operational Delivery
    New chief exec named for Companies House
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    21 Jul Operational Delivery
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    'Test-and-learn' squads to be sent to 10 areas across England
    16 Jul Operational Delivery
    'Test-and-learn' squads to be sent to 10 areas across England
    Beyond Whitehall: focus on people to make civil service relocation a success Partner Content
    17 Nov 2021 Operational Delivery
    Beyond Whitehall: focus on people to make civil service relocation a success
    The key element that will make or break the relocation of policy roles out of London is the people involved. Keith Joughin and Tom Fitzlucas shed light on the key considerations
    DHSC sets up NHS Delivery Unit to 'tackle waiting lists and recover services'
    15 Nov 2021 Operational Delivery
    DHSC sets up NHS Delivery Unit to 'tackle waiting lists and recover services'
    Sir Michael Barber will advise health secretary on new unit after calling for ‘war room’ to support underperforming NHS trusts
    Home Office offers £140k for DG to work in 'ambiguous and complex environment'
    09 Nov 2021 Operational Delivery
    Home Office offers £140k for DG to work in 'ambiguous and complex environment'
    Successful candidate for migration and borders role must be a “strong, engaging and collaborative leader”
    'Unfair' to criticise sky-high spending on Covid schemes, Sunak says
    02 Nov 2021 Operational Delivery
    'Unfair' to criticise sky-high spending on Covid schemes, Sunak says
    Chancellor defends £37bn spent on test and trace scheme and cost of furlough fraud
    Test and trace: shortage of digital and data skills cited as reliance on consultants persists
    29 Oct 2021 Operational Delivery
    Test and trace: shortage of digital and data skills cited as reliance on consultants persists
    MPs claim scheme has proven "eye-wateringly expensive" and has not achieved its main objective
    Forget return to ‘normal times’, BEIS perm sec warns
    22 Oct 2021 Operational Delivery
    Forget return to ‘normal times’, BEIS perm sec warns
    Sarah Munby flags positive developments that have emerged from government’s response to Covid-19 adversity
    Use Spending Review to address costly Covid backlogs, chancellor urged
    19 Oct 2021 Operational Delivery
    Use Spending Review to address costly Covid backlogs, chancellor urged
    IfG identifies backlogs in five major public services post-pandemic
    Book review: Lord Willetts reviews Lord Freud’s analysis of DWP welfare reform
    05 Oct 2021 Operational Delivery
    Book review: Lord Willetts reviews Lord Freud’s analysis of DWP welfare reform
    A fascinating account of modern British government, Lord Freud’s book is a reminder of how much experienced ministers can achieve, says Lord Willetts
    MoJ celebrates ‘hidden heroes’ of the justice system
    29 Sep 2021 Operational Delivery
    MoJ celebrates ‘hidden heroes’ of the justice system
    National day recognises work of those in UK prisons, immigration control centres, probation and youth justice services
    Any complaints? How government can use public feedback to improve services
    24 Sep 2021 Operational Delivery
    Any complaints? How government can use public feedback to improve services
    Public complaints are a vital part of government accountability, and offer valuable insights for improving services. But reform is needed to make the most of them, says former senior civil servant William Goodhind
    Human error saw DWP underpay more than £1bn in pensions, NAO reveals
    22 Sep 2021 Operational Delivery
    Human error saw DWP underpay more than £1bn in pensions, NAO reveals
    "Outdated and unautomated" systems led to errors, review finds
    Making the leap to incentivised supply chain performance in defence Sponsored
    14 Sep 2021 Operational Delivery
    Making the leap to incentivised supply chain performance in defence
    Defence organisations struggling with supply chain performance should look to outcome based, incentivised strategies, say PA Consulting
    Are you ready for the future of work? Sponsored
    06 Sep 2021 Operational Delivery
    Are you ready for the future of work?
    PA Consulting outline some of the workforce trends that have the potential to enact massive repercussions on the jobs we do, how we’re employed and the skills we develop
    Setting up projects for success: Insights into project initiation in defence Sponsored
    23 Aug 2021 Operational Delivery
    Setting up projects for success: Insights into project initiation in defence
    PA expand on lessons learned from collaborating with the MOD and the IPA to embed learning across government, including through the production and launch of the new Project Initiation: Lessons Learned Report
    DWP project to ‘address concerns’ over ageing tech in data warehouse
    10 Aug 2021 Operational Delivery
    DWP project to ‘address concerns’ over ageing tech in data warehouse
    Department working to update hardware and software
    Essex County Council: Unlocking opportunities to provide better support to vulnerable people through care technology Sponsored
    09 Aug 2021 Operational Delivery
    Essex County Council: Unlocking opportunities to provide better support to vulnerable people through care technology
    Innovative technology helps vulnerable people live safely in their own homes. This case study details the work PA undertook to support the Council in transforming the lives of 2,800 vulnerable people.
    Cop-ing strategies: Has the government backed up its net-zero ambitions with action?
    09 Aug 2021 Operational Delivery
    Cop-ing strategies: Has the government backed up its net-zero ambitions with action?
    The UK government has some world-leading pledges on carbon reduction ahead of Cop26. But have the policies to meet them followed?
    More than three-quarters of people completed census online
    27 Jul 2021 Operational Delivery
    More than three-quarters of people completed census online
    National statistician reveals ONS exceeded target for first digital exercise

    End short-term focus to unlock Spending Review efficiencies, Treasury told
    14 Jul 2021 Operational Delivery
    End short-term focus to unlock Spending Review efficiencies, Treasury told
    NAO highlights areas where efficiencies have fallen short, including shared services, automation and outsourcing
    Adaptive Festival 2021 Sponsored
    28 May 2021 Operational Delivery
    Adaptive Festival 2021
    You are invited to PA Consulting's Adaptive Festival, taking place 8-10 June 2021
    The IR is a mandate for adaptive working: here’s how to achieve it Sponsored
    27 May 2021 Operational Delivery
    The IR is a mandate for adaptive working: here’s how to achieve it
    The Integrated Review marks a realisation that an adaptive approach is central to achieving the UK’s new national security and international policy ambitions, writes PA Consulting
    The UK’s future success in the space domain will have structured collaboration at its heart Sponsored
    25 May 2021 Operational Delivery
    The UK’s future success in the space domain will have structured collaboration at its heart
    The Integrated Review invites us to rethink the approach to space - and to develop a 'one UK' approach, says PA Consulting
    Delivering the UK’s competitive edge in cyber to meet the Integrated Review ambition Sponsored
    18 May 2021 Operational Delivery
    Delivering the UK’s competitive edge in cyber to meet the Integrated Review ambition
    For the UK to become a leading democratic cyber power, a fully integrated 'whole-of-cyber' approach is essential, says PA Consulting
    How an adaptive approach can help secure information advantage for the UK Sponsored
    11 May 2021 Operational Delivery
    How an adaptive approach can help secure information advantage for the UK
    As the future frontiers of cyberspace, emerging technology, data and space evolve, so will the UK’s collaboration needs, according to experts from PA Consulting
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