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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Why is it so hard to sell an idea to government (even one that could make millions for the public purse)?
    04 Apr Operational Delivery

    Why is it so hard to sell an idea to government (even one that could make millions for the public purse)?

    To an outsider, reaching the right civil servants with an idea that could revolutionise services or save money seems impossible
    by Jon McKnight
    SR25: MoJ gets funding injection for new prison places and probation services
    12 Jun Operational Delivery
    SR25: MoJ gets funding injection for new prison places and probation services
    MoJ sets up new probation and reoffending directorate
    02 Jun Operational Delivery
    MoJ sets up new probation and reoffending directorate
    HMRC labelled 'lumbering dinosaur' and urged to modernise systems
    30 Apr Operational Delivery
    HMRC labelled 'lumbering dinosaur' and urged to modernise systems
    Use Spending Review to address costly Covid backlogs, chancellor urged
    19 Oct 2021 Operational Delivery
    Use Spending Review to address costly Covid backlogs, chancellor urged
    IfG identifies backlogs in five major public services post-pandemic
    Book review: Lord Willetts reviews Lord Freud’s analysis of DWP welfare reform
    05 Oct 2021 Operational Delivery
    Book review: Lord Willetts reviews Lord Freud’s analysis of DWP welfare reform
    A fascinating account of modern British government, Lord Freud’s book is a reminder of how much experienced ministers can achieve, says Lord Willetts
    MoJ celebrates ‘hidden heroes’ of the justice system
    29 Sep 2021 Operational Delivery
    MoJ celebrates ‘hidden heroes’ of the justice system
    National day recognises work of those in UK prisons, immigration control centres, probation and youth justice services
    Any complaints? How government can use public feedback to improve services
    24 Sep 2021 Operational Delivery
    Any complaints? How government can use public feedback to improve services
    Public complaints are a vital part of government accountability, and offer valuable insights for improving services. But reform is needed to make the most of them, says former senior civil servant William Goodhind
    Human error saw DWP underpay more than £1bn in pensions, NAO reveals
    22 Sep 2021 Operational Delivery
    Human error saw DWP underpay more than £1bn in pensions, NAO reveals
    "Outdated and unautomated" systems led to errors, review finds
    Making the leap to incentivised supply chain performance in defence Sponsored
    14 Sep 2021 Operational Delivery
    Making the leap to incentivised supply chain performance in defence
    Defence organisations struggling with supply chain performance should look to outcome based, incentivised strategies, say PA Consulting
    Are you ready for the future of work? Sponsored
    06 Sep 2021 Operational Delivery
    Are you ready for the future of work?
    PA Consulting outline some of the workforce trends that have the potential to enact massive repercussions on the jobs we do, how we’re employed and the skills we develop
    Setting up projects for success: Insights into project initiation in defence Sponsored
    23 Aug 2021 Operational Delivery
    Setting up projects for success: Insights into project initiation in defence
    PA expand on lessons learned from collaborating with the MOD and the IPA to embed learning across government, including through the production and launch of the new Project Initiation: Lessons Learned Report
    DWP project to ‘address concerns’ over ageing tech in data warehouse
    10 Aug 2021 Operational Delivery
    DWP project to ‘address concerns’ over ageing tech in data warehouse
    Department working to update hardware and software
    Essex County Council: Unlocking opportunities to provide better support to vulnerable people through care technology Sponsored
    09 Aug 2021 Operational Delivery
    Essex County Council: Unlocking opportunities to provide better support to vulnerable people through care technology
    Innovative technology helps vulnerable people live safely in their own homes. This case study details the work PA undertook to support the Council in transforming the lives of 2,800 vulnerable people.
    Cop-ing strategies: Has the government backed up its net-zero ambitions with action?
    09 Aug 2021 Operational Delivery
    Cop-ing strategies: Has the government backed up its net-zero ambitions with action?
    The UK government has some world-leading pledges on carbon reduction ahead of Cop26. But have the policies to meet them followed?
    More than three-quarters of people completed census online
    27 Jul 2021 Operational Delivery
    More than three-quarters of people completed census online
    National statistician reveals ONS exceeded target for first digital exercise

    End short-term focus to unlock Spending Review efficiencies, Treasury told
    14 Jul 2021 Operational Delivery
    End short-term focus to unlock Spending Review efficiencies, Treasury told
    NAO highlights areas where efficiencies have fallen short, including shared services, automation and outsourcing
    Adaptive Festival 2021 Sponsored
    28 May 2021 Operational Delivery
    Adaptive Festival 2021
    You are invited to PA Consulting's Adaptive Festival, taking place 8-10 June 2021
    The IR is a mandate for adaptive working: here’s how to achieve it Sponsored
    27 May 2021 Operational Delivery
    The IR is a mandate for adaptive working: here’s how to achieve it
    The Integrated Review marks a realisation that an adaptive approach is central to achieving the UK’s new national security and international policy ambitions, writes PA Consulting
    The UK’s future success in the space domain will have structured collaboration at its heart Sponsored
    25 May 2021 Operational Delivery
    The UK’s future success in the space domain will have structured collaboration at its heart
    The Integrated Review invites us to rethink the approach to space - and to develop a 'one UK' approach, says PA Consulting
    Delivering the UK’s competitive edge in cyber to meet the Integrated Review ambition Sponsored
    18 May 2021 Operational Delivery
    Delivering the UK’s competitive edge in cyber to meet the Integrated Review ambition
    For the UK to become a leading democratic cyber power, a fully integrated 'whole-of-cyber' approach is essential, says PA Consulting
    How an adaptive approach can help secure information advantage for the UK Sponsored
    11 May 2021 Operational Delivery
    How an adaptive approach can help secure information advantage for the UK
    As the future frontiers of cyberspace, emerging technology, data and space evolve, so will the UK’s collaboration needs, according to experts from PA Consulting
    Creating public sector strategy with purpose, utility and direction Sponsored
    20 Apr 2021 Operational Delivery
    Creating public sector strategy with purpose, utility and direction
    Public sector leaders must make some fundamental choices about the long-term purpose of their organisations and the issues they ought to prioritise so they can deliver optimal value to the public, writes PA Consulting
    DCMS: Leading the world to make social media a safer space Sponsored
    13 Apr 2021 Operational Delivery
    DCMS: Leading the world to make social media a safer space
    PA Consulting explain how their regulatory experts played a key role in enabling the UK government to make key decisions around the establishment of a new Online Harms Regulator
    Government leases office and co-working space for temporary jocentres and 'hybrid' working
    06 Apr 2021 Operational Delivery
    Government leases office and co-working space for temporary jocentres and 'hybrid' working
    Contract will provide space for DWP's temporary jobcentres and give officials access to co-working spaces
    Making contact: the inside story of how the government’s Covid app was developed
    29 Mar 2021 Operational Delivery
    Making contact: the inside story of how the government’s Covid app was developed
    More than 20 million UK citizens have downloaded the NHS Covid-19 app. One of the leaders of the development process discusses its impact and future plans with Sam Trendall
    Dstl: The science inside UK defence and security Sponsored
    23 Mar 2021 Operational Delivery
    Dstl: The science inside UK defence and security
    PA Consulting outlines their work with the UK's Defence Science and Technology Laboratory (Dstl), designing new quantum technology to keep the nation safer
    Healthfirst: Providing millions of New Yorkers with health insurance enrollment information during a global health emergency Sponsored
    16 Mar 2021 Operational Delivery
    Healthfirst: Providing millions of New Yorkers with health insurance enrollment information during a global health emergency
    PA Consulting explain how they worked to support Healthfirst's digital transformation - meaning those in need can continue to secure vital health coverage
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