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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Civil Service Awards 2025 shortlist announced
    22 Oct Operational Delivery

    Civil Service Awards 2025 shortlist announced

    Home Office is most-shortlisted department, with seven nominations at this year's 20th anniversary ceremony
    by Tevye Markson
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    23 Oct Operational Delivery
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    DWP staff indicate support for industrial action over 'unacceptable' pay
    15 Oct Operational Delivery
    DWP staff indicate support for industrial action over 'unacceptable' pay
    If delivery is the government's focus, stability is one of the best ways to deliver it
    09 Sep Operational Delivery
    If delivery is the government's focus, stability is one of the best ways to deliver it
    Adaptive Festival 2021 Sponsored
    28 May 2021 Operational Delivery
    Adaptive Festival 2021
    You are invited to PA Consulting's Adaptive Festival, taking place 8-10 June 2021
    The IR is a mandate for adaptive working: here’s how to achieve it Sponsored
    27 May 2021 Operational Delivery
    The IR is a mandate for adaptive working: here’s how to achieve it
    The Integrated Review marks a realisation that an adaptive approach is central to achieving the UK’s new national security and international policy ambitions, writes PA Consulting
    The UK’s future success in the space domain will have structured collaboration at its heart Sponsored
    25 May 2021 Operational Delivery
    The UK’s future success in the space domain will have structured collaboration at its heart
    The Integrated Review invites us to rethink the approach to space - and to develop a 'one UK' approach, says PA Consulting
    Delivering the UK’s competitive edge in cyber to meet the Integrated Review ambition Sponsored
    18 May 2021 Operational Delivery
    Delivering the UK’s competitive edge in cyber to meet the Integrated Review ambition
    For the UK to become a leading democratic cyber power, a fully integrated 'whole-of-cyber' approach is essential, says PA Consulting
    How an adaptive approach can help secure information advantage for the UK Sponsored
    11 May 2021 Operational Delivery
    How an adaptive approach can help secure information advantage for the UK
    As the future frontiers of cyberspace, emerging technology, data and space evolve, so will the UK’s collaboration needs, according to experts from PA Consulting
    Creating public sector strategy with purpose, utility and direction Sponsored
    20 Apr 2021 Operational Delivery
    Creating public sector strategy with purpose, utility and direction
    Public sector leaders must make some fundamental choices about the long-term purpose of their organisations and the issues they ought to prioritise so they can deliver optimal value to the public, writes PA Consulting
    DCMS: Leading the world to make social media a safer space Sponsored
    13 Apr 2021 Operational Delivery
    DCMS: Leading the world to make social media a safer space
    PA Consulting explain how their regulatory experts played a key role in enabling the UK government to make key decisions around the establishment of a new Online Harms Regulator
    Government leases office and co-working space for temporary jocentres and 'hybrid' working
    06 Apr 2021 Operational Delivery
    Government leases office and co-working space for temporary jocentres and 'hybrid' working
    Contract will provide space for DWP's temporary jobcentres and give officials access to co-working spaces
    Making contact: the inside story of how the government’s Covid app was developed
    29 Mar 2021 Operational Delivery
    Making contact: the inside story of how the government’s Covid app was developed
    More than 20 million UK citizens have downloaded the NHS Covid-19 app. One of the leaders of the development process discusses its impact and future plans with Sam Trendall
    Dstl: The science inside UK defence and security Sponsored
    23 Mar 2021 Operational Delivery
    Dstl: The science inside UK defence and security
    PA Consulting outlines their work with the UK's Defence Science and Technology Laboratory (Dstl), designing new quantum technology to keep the nation safer
    Healthfirst: Providing millions of New Yorkers with health insurance enrollment information during a global health emergency Sponsored
    16 Mar 2021 Operational Delivery
    Healthfirst: Providing millions of New Yorkers with health insurance enrollment information during a global health emergency
    PA Consulting explain how they worked to support Healthfirst's digital transformation - meaning those in need can continue to secure vital health coverage
    Defence Industrial Strategy in an adaptive age Sponsored
    10 Mar 2021 Operational Delivery
    Defence Industrial Strategy in an adaptive age
    For a Defence Industrial Strategy to be impactful, it must engender an industrial base that is every bit as adaptive as the Armed Forces need to be, argues PA Consulting, setting out these three areas of suggested focus
    Make Net Zero a primary objective of all public sector investments, not just a nice-to-have Sponsored
    05 Mar 2021 Operational Delivery
    Make Net Zero a primary objective of all public sector investments, not just a nice-to-have
    In last week’s Budget, the Chancellor announced £15bn in green bonds to help finance the transition to ‘Net Zero’ by 2050. PA Consulting asks: is this sufficient?
    Enough modelling, start building - why it is time for Engineering Net Zero Sponsored
    25 Feb 2021 Operational Delivery
    Enough modelling, start building - why it is time for Engineering Net Zero
    Dr David Cole, market director in Power at Atkins, explains why the time for modelling Net Zero scenarios has passed - and why the UK must instead move into action
    Argenti: Helping vulnerable people stay independent during the COVID-19 outbreak Sponsored
    16 Feb 2021 Operational Delivery
    Argenti: Helping vulnerable people stay independent during the COVID-19 outbreak
    During the pandemic, technology that helps elderly and vulnerable people live independently has been even more valuable. PA Consulting explains their role
    NAO finds government struggled with data needed to build shielding list
    12 Feb 2021 Operational Delivery
    NAO finds government struggled with data needed to build shielding list
    Report finds 126,000 people were told to shield unnecessarily, as well as 30,000 who had already died
    HMRC offers £100k for new Fraud Investigation Service post
    10 Feb 2021 Operational Delivery
    HMRC offers £100k for new Fraud Investigation Service post
    Head of operations will oversee modernisation of capabilities to tackle serious fraud
    Transport for West Midlands: Unlocking a new, greener mode of transport for the UK Sponsored
    09 Feb 2021 Operational Delivery
    Transport for West Midlands: Unlocking a new, greener mode of transport for the UK
    PA Consulting detail their work supporting Transport for West Midlands (TfWM) in designing the UK's largest e-scooter trial
    Dominic Cummings was right about greater role for scientists, says ex-DCMS perm sec
    03 Feb 2021 Operational Delivery
    Dominic Cummings was right about greater role for scientists, says ex-DCMS perm sec
    Sue Owen also tells IfG event government's Covid and Brexit experience should boost profile of civil service's operational delivery specialists
    Views ahead of IR20: UK Integrated Review of Security, Defence, Development and Foreign Policy Sponsored
    02 Feb 2021 Operational Delivery
    Views ahead of IR20: UK Integrated Review of Security, Defence, Development and Foreign Policy
    COVID-19 has impacted many things and the latest of these is the UK's keenly anticipated Integrated Review. Here, PA Consulting identifies 10 areas of focus
    Was 2020 a watershed for public sector use of algorithms?
    25 Jan 2021 Operational Delivery
    Was 2020 a watershed for public sector use of algorithms?
    Last year saw public protests about the use of predictive analytics in decision making. As the technology becomes more widely used in many public services, Sam Trendall asks experts about the implications for government, the law – and the citizens affected
    Hampshire County Council: Speeding up support for over 50,000 vulnerable people shielding at home from Covid-19 Sponsored
    19 Jan 2021 Operational Delivery
    Hampshire County Council: Speeding up support for over 50,000 vulnerable people shielding at home from Covid-19
    With over 50,000 vulnerable people shielding at home during the Covid-19 pandemic, Hampshire County Council urgently needed to understand their support needs. PA Consulting explain how a 7-day programme of changes dramatically enhanced the Council's ability to reach those most in need.
    Less ‘just in time’, more ‘just in case’: How government can be a better customer when the next crisis hits
    16 Dec 2020 Operational Delivery
    Less ‘just in time’, more ‘just in case’: How government can be a better customer when the next crisis hits
    There have been some government procurement successes during Covid-19, but there are also many lessons to be learned, says Aidan Shilson-Thomas, a senior researcher at the think-tank Reform
    How the UK Government can unlock the ingenuity of the nation Sponsored
    08 Dec 2020 Operational Delivery
    How the UK Government can unlock the ingenuity of the nation
    How can the UK learn from the urgency and shared sense of purpose created by a global pandemic, to unlock the nation’s ingenuity? PA Consulting investigates
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