Angela MacDonald and Susanna McGibbon among 2026 King's Birthday Honours recipients
15 Jun Operational Delivery

Angela MacDonald and Susanna McGibbon among 2026 King's Birthday Honours recipients

Jon Cunliffe and Sarah Munby also receive awards as scores of current and former civil servants are honoured
by Tevye Markson
‘Make it happen, make it better, make it count’: Cabinet secretary asks civil servants to adopt new mindset
01 Jun Operational Delivery
‘Make it happen, make it better, make it count’: Cabinet secretary asks civil servants to adopt new mindset
National Archives wins award for MI5 exhibition
18 May Operational Delivery
National Archives wins award for MI5 exhibition
Operational Delivery Profession Awards winners announced
24 Apr Operational Delivery
Operational Delivery Profession Awards winners announced
'Unfair' to criticise sky-high spending on Covid schemes, Sunak says
02 Nov 2021 Operational Delivery
'Unfair' to criticise sky-high spending on Covid schemes, Sunak says
Chancellor defends £37bn spent on test and trace scheme and cost of furlough fraud
Test and trace: shortage of digital and data skills cited as reliance on consultants persists
29 Oct 2021 Operational Delivery
Test and trace: shortage of digital and data skills cited as reliance on consultants persists
MPs claim scheme has proven "eye-wateringly expensive" and has not achieved its main objective
Forget return to ‘normal times’, BEIS perm sec warns
22 Oct 2021 Operational Delivery
Forget return to ‘normal times’, BEIS perm sec warns
Sarah Munby flags positive developments that have emerged from government’s response to Covid-19 adversity
Use Spending Review to address costly Covid backlogs, chancellor urged
19 Oct 2021 Operational Delivery
Use Spending Review to address costly Covid backlogs, chancellor urged
IfG identifies backlogs in five major public services post-pandemic
Book review: Lord Willetts reviews Lord Freud’s analysis of DWP welfare reform
05 Oct 2021 Operational Delivery
Book review: Lord Willetts reviews Lord Freud’s analysis of DWP welfare reform
A fascinating account of modern British government, Lord Freud’s book is a reminder of how much experienced ministers can achieve, says Lord Willetts
MoJ celebrates ‘hidden heroes’ of the justice system
29 Sep 2021 Operational Delivery
MoJ celebrates ‘hidden heroes’ of the justice system
National day recognises work of those in UK prisons, immigration control centres, probation and youth justice services
Any complaints? How government can use public feedback to improve services
24 Sep 2021 Operational Delivery
Any complaints? How government can use public feedback to improve services
Public complaints are a vital part of government accountability, and offer valuable insights for improving services. But reform is needed to make the most of them, says former senior civil servant William Goodhind
Human error saw DWP underpay more than £1bn in pensions, NAO reveals
22 Sep 2021 Operational Delivery
Human error saw DWP underpay more than £1bn in pensions, NAO reveals
"Outdated and unautomated" systems led to errors, review finds
Making the leap to incentivised supply chain performance in defence Sponsored
14 Sep 2021 Operational Delivery
Making the leap to incentivised supply chain performance in defence
Defence organisations struggling with supply chain performance should look to outcome based, incentivised strategies, say PA Consulting
Are you ready for the future of work? Sponsored
06 Sep 2021 Operational Delivery
Are you ready for the future of work?
PA Consulting outline some of the workforce trends that have the potential to enact massive repercussions on the jobs we do, how we’re employed and the skills we develop
Setting up projects for success: Insights into project initiation in defence Sponsored
23 Aug 2021 Operational Delivery
Setting up projects for success: Insights into project initiation in defence
PA expand on lessons learned from collaborating with the MOD and the IPA to embed learning across government, including through the production and launch of the new Project Initiation: Lessons Learned Report
DWP project to ‘address concerns’ over ageing tech in data warehouse
10 Aug 2021 Operational Delivery
DWP project to ‘address concerns’ over ageing tech in data warehouse
Department working to update hardware and software