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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition
    08 Jul Operational Delivery

    Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition

    Cabinet Office perm sec says the firm has so far missed seven of eight milestones in its transition to taking over the Civil Service Pension Scheme administration
    by Tevye Markson
    New chief exec named for Companies House
    25 Jul Operational Delivery
    New chief exec named for Companies House
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    21 Jul Operational Delivery
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    'Test-and-learn' squads to be sent to 10 areas across England
    16 Jul Operational Delivery
    'Test-and-learn' squads to be sent to 10 areas across England
    Creating public sector strategy with purpose, utility and direction Sponsored
    20 Apr 2021 Operational Delivery
    Creating public sector strategy with purpose, utility and direction
    Public sector leaders must make some fundamental choices about the long-term purpose of their organisations and the issues they ought to prioritise so they can deliver optimal value to the public, writes PA Consulting
    DCMS: Leading the world to make social media a safer space Sponsored
    13 Apr 2021 Operational Delivery
    DCMS: Leading the world to make social media a safer space
    PA Consulting explain how their regulatory experts played a key role in enabling the UK government to make key decisions around the establishment of a new Online Harms Regulator
    Government leases office and co-working space for temporary jocentres and 'hybrid' working
    06 Apr 2021 Operational Delivery
    Government leases office and co-working space for temporary jocentres and 'hybrid' working
    Contract will provide space for DWP's temporary jobcentres and give officials access to co-working spaces
    Making contact: the inside story of how the government’s Covid app was developed
    29 Mar 2021 Operational Delivery
    Making contact: the inside story of how the government’s Covid app was developed
    More than 20 million UK citizens have downloaded the NHS Covid-19 app. One of the leaders of the development process discusses its impact and future plans with Sam Trendall
    Dstl: The science inside UK defence and security Sponsored
    23 Mar 2021 Operational Delivery
    Dstl: The science inside UK defence and security
    PA Consulting outlines their work with the UK's Defence Science and Technology Laboratory (Dstl), designing new quantum technology to keep the nation safer
    Healthfirst: Providing millions of New Yorkers with health insurance enrollment information during a global health emergency Sponsored
    16 Mar 2021 Operational Delivery
    Healthfirst: Providing millions of New Yorkers with health insurance enrollment information during a global health emergency
    PA Consulting explain how they worked to support Healthfirst's digital transformation - meaning those in need can continue to secure vital health coverage
    Defence Industrial Strategy in an adaptive age Sponsored
    10 Mar 2021 Operational Delivery
    Defence Industrial Strategy in an adaptive age
    For a Defence Industrial Strategy to be impactful, it must engender an industrial base that is every bit as adaptive as the Armed Forces need to be, argues PA Consulting, setting out these three areas of suggested focus
    Make Net Zero a primary objective of all public sector investments, not just a nice-to-have Sponsored
    05 Mar 2021 Operational Delivery
    Make Net Zero a primary objective of all public sector investments, not just a nice-to-have
    In last week’s Budget, the Chancellor announced £15bn in green bonds to help finance the transition to ‘Net Zero’ by 2050. PA Consulting asks: is this sufficient?
    Enough modelling, start building - why it is time for Engineering Net Zero Sponsored
    25 Feb 2021 Operational Delivery
    Enough modelling, start building - why it is time for Engineering Net Zero
    Dr David Cole, market director in Power at Atkins, explains why the time for modelling Net Zero scenarios has passed - and why the UK must instead move into action
    Argenti: Helping vulnerable people stay independent during the COVID-19 outbreak Sponsored
    16 Feb 2021 Operational Delivery
    Argenti: Helping vulnerable people stay independent during the COVID-19 outbreak
    During the pandemic, technology that helps elderly and vulnerable people live independently has been even more valuable. PA Consulting explains their role
    NAO finds government struggled with data needed to build shielding list
    12 Feb 2021 Operational Delivery
    NAO finds government struggled with data needed to build shielding list
    Report finds 126,000 people were told to shield unnecessarily, as well as 30,000 who had already died
    HMRC offers £100k for new Fraud Investigation Service post
    10 Feb 2021 Operational Delivery
    HMRC offers £100k for new Fraud Investigation Service post
    Head of operations will oversee modernisation of capabilities to tackle serious fraud
    Transport for West Midlands: Unlocking a new, greener mode of transport for the UK Sponsored
    09 Feb 2021 Operational Delivery
    Transport for West Midlands: Unlocking a new, greener mode of transport for the UK
    PA Consulting detail their work supporting Transport for West Midlands (TfWM) in designing the UK's largest e-scooter trial
    Dominic Cummings was right about greater role for scientists, says ex-DCMS perm sec
    03 Feb 2021 Operational Delivery
    Dominic Cummings was right about greater role for scientists, says ex-DCMS perm sec
    Sue Owen also tells IfG event government's Covid and Brexit experience should boost profile of civil service's operational delivery specialists
    Views ahead of IR20: UK Integrated Review of Security, Defence, Development and Foreign Policy Sponsored
    02 Feb 2021 Operational Delivery
    Views ahead of IR20: UK Integrated Review of Security, Defence, Development and Foreign Policy
    COVID-19 has impacted many things and the latest of these is the UK's keenly anticipated Integrated Review. Here, PA Consulting identifies 10 areas of focus
    Was 2020 a watershed for public sector use of algorithms?
    25 Jan 2021 Operational Delivery
    Was 2020 a watershed for public sector use of algorithms?
    Last year saw public protests about the use of predictive analytics in decision making. As the technology becomes more widely used in many public services, Sam Trendall asks experts about the implications for government, the law – and the citizens affected
    Hampshire County Council: Speeding up support for over 50,000 vulnerable people shielding at home from Covid-19 Sponsored
    19 Jan 2021 Operational Delivery
    Hampshire County Council: Speeding up support for over 50,000 vulnerable people shielding at home from Covid-19
    With over 50,000 vulnerable people shielding at home during the Covid-19 pandemic, Hampshire County Council urgently needed to understand their support needs. PA Consulting explain how a 7-day programme of changes dramatically enhanced the Council's ability to reach those most in need.
    Less ‘just in time’, more ‘just in case’: How government can be a better customer when the next crisis hits
    16 Dec 2020 Operational Delivery
    Less ‘just in time’, more ‘just in case’: How government can be a better customer when the next crisis hits
    There have been some government procurement successes during Covid-19, but there are also many lessons to be learned, says Aidan Shilson-Thomas, a senior researcher at the think-tank Reform
    How the UK Government can unlock the ingenuity of the nation Sponsored
    08 Dec 2020 Operational Delivery
    How the UK Government can unlock the ingenuity of the nation
    How can the UK learn from the urgency and shared sense of purpose created by a global pandemic, to unlock the nation’s ingenuity? PA Consulting investigates
    DfE ‘doesn’t know’ if free school meals voucher company made profit
    03 Dec 2020 Operational Delivery
    DfE ‘doesn’t know’ if free school meals voucher company made profit
    NAO says contractor charged department face value for supermarket vouchers but obtained them at discount
    Crown Prosecution Service in England and Wales: Applying customer-centric thinking to improve service delivery Sponsored
    01 Dec 2020 Operational Delivery
    Crown Prosecution Service in England and Wales: Applying customer-centric thinking to improve service delivery
    In order to support a major investment in digital capability, PA Consulting explain how they helped the CPS to redesign their case-management system
    Priorities for every department and new FCDO and Treasury hubs: what the Spending Review means for the civil service
    25 Nov 2020 Operational Delivery
    Priorities for every department and new FCDO and Treasury hubs: what the Spending Review means for the civil service
    What are your department’s new priorities?
    How defence programmes can use P3M to drive success Sponsored
    24 Nov 2020 Operational Delivery
    How defence programmes can use P3M to drive success
    Defence programmes can increase their chances of success by addressing the project, programme and portfolio management (P3M) basics, writes PA Consulting
    Hampshire County Council: The Argenti care technology partnership delivers exceptional results in adult social care Sponsored
    18 Nov 2020 Operational Delivery
    Hampshire County Council: The Argenti care technology partnership delivers exceptional results in adult social care
    Like all providers of adult social care, Hampshire County Council faces the combination of significant cost pressures and rising demand. PA Consulting outlines the work they've done with Argenti technology to shoulder some of the load.
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